What kind of Lincoln do you have? My wife’s Nautilus has CarPlay and it works great. I would never consider a car without it.
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Apple CarPlay Contributes to Higher Vehicle Satisfaction in Latest Survey
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I travel for work and when it comes to car rentals I definitely look for a car with Apple CarPlay.
A new survey released last week by J.D. Power shows that U.S. consumers continue to prefer vehicles with support for Apple CarPlay.
The market research firm's annual U.S. Automotive Performance, Execution, and Layout (APEAL) Study found overall satisfaction with in-vehicle infotainment systems to average 805 on a 1,000-point scale. However, satisfaction was higher among owners who use Android Auto (832), and even higher for those who use CarPlay (840).
The study is based on responses from 99,144 owners of new 2024 model-year vehicles in the U.S. who were surveyed after 90 days of ownership, according to J.D. Power. The study was conducted from July 2023 through May 2024.
CarPlay has routinely fared well in vehicle satisfaction studies since launching in 2014, so this latest one is no surprise. However, it comes after General Motors last year controversially decided to stop offering CarPlay and Android Auto in its new electric vehicles, in favor of its own software system. Electric vehicle maker Rivian also prefers its own software over CarPlay. J.D. Power's study reinforces that these automakers are betting against a consumer preference, and it remains to be seen if they will ever reverse course.
The next-generation version of CarPlay that Apple announced in 2022 has yet to become available in any vehicles, but Apple's website says the rollout will begin this year. Next-generation CarPlay will be more deeply integrated across multiple screens in a vehicle, offer a built-in FM radio app and climate controls, and more. It will also be highly customizable, allowing automakers to tailor the design of the system to uniquely match their vehicles.
Article Link: Apple CarPlay Contributes to Higher Vehicle Satisfaction in Latest Survey
Is that what the survey actually said?
A new survey released last week by J.D. Power shows that U.S. consumers continue to prefer vehicles with support for Apple CarPlay.
I have to say this every time, but my 2018 Q5 Prestige MMI remains awesome, particularly the heads-up display that shows the stylish Audi icons. It's not the same as CarPlay, but it's not inferior, and I find my self using each as necessary for their respective advantages.
But the killer feature that neither yet possesses is an overlay of weather radar atop the driving route. With today's increasingly severe storms, it would be really good to know when to get off the highway and under a shelter. But I guess that's the lost opportunity when CarPlay is designed in CA instead of in the Midwest.
Not offering CarPlay is just a bad executive decision. It’s telling the customer, “We don’t care if you want it, we’re not going to offer it as an option.” It’s just so short sighted. I’m not in the market for a new vehicle, but I will be in the near future and I won’t buy anything that restricts my choice to just the manufacturers stock software, i.e. Rivian, Tesla, GM. It’s too bad because I think Rivian makes a compelling choice for my next vehicle.
Yep, I agree wholeheartedly. I absolutely hate any built-in system I've ever used. The UI/UX designers and developers at car companies are definitely the B team at best when it comes to the people who work at Apple and Google. More often the C team, because I feel like some of the best UI/UX developers out there are working at companies designing top tier third party apps. You don't become a member of the UI/UX team at a car company by being the best in your field.
I've never seen a built-in system that doesn't have problems, from a crappy UI, to not being able to find anything, to stupid defaults (like on my Telluride X-Pro, daylight savings time was turned off by default, in an internet-connected vehicle that should just pick up my current time zone and display it properly), to weird lagginess and other misc issues and things breaking badly in software updates. The maps are always lacking detail and jagged, even on newer cars like mine. It reminds me of something from 10 years ago. So I just use CarPlay. I wouldn't have bought this car without it, even if it was only wired for some weird reason, I bought an adapter and it works great.
Hopefully by the time I buy my next car in the early 2030s, Rivian will have added CarPlay, because I really want to buy the future successor to the R1S once my house is paid off and once electric range has improved, they've worked out the kinks in these first generation vehicles, and there is better charging infrastructure out where I live in the midwest.
Well, I have very good infotainment in my car, but it’s good to have options to choose what navigation you use. Most of the times I use native navigation, but sometimes it’s better option Apple Maps or Google for various reasons.
This right here!!!
We bought a new-to-us vehicle a year ago. It had CarPlay and we quickly learned the ins-and-outs and it was (mostly) seamless, no extra apps to download and learn, similar (but limited) functionality, and no hands navigation, calling, or messaging.
We went on vacation and rented a vehicle and THANKFULLY it had CarPlay and we got in, linked our iPhones and off we go with a setup we knew would "just work"
When we had a more tactile automotive environment and a LOT less Information in our dashboards, using eh automakers dash controls was fairly easy and somewhat consistent. As we have reached a more digital display having consistency with our own digital life makes things that much smoother. Android folks have AndroidAuto...iOS folks have CarPlay. the ability to choose which of those...or stick with the manufacturers systems is a plus.
Question is, does Polestar give that information from the vehicle to the iPhone though?
I really don't like OEM withholding these kind of information and keeping it just to its integrated infotainment system (namely Google!)
I forgot about that. They also charge for bringing the car in to update the software.
As far as CarPlay generally, what I like about it is that it's just seamless with the rest of my life because it's powered by the device I'm already using before I get into the car. If I'm going somewhere, it's often on my calendar along with its location. Maybe I put that event down on my Mac or iPad and it synced over to my iPhone. So, without thinking about it, I get in the car and the minute the screen comes up, that event is already by default telling the map to route me to it. Same with my music, and my contacts, and even the zoom call I every so often carry on my phone into the car and begrudgingly listen to while I'm driving. Because my phone IS the car's OS, there's nothing to sync and no other devices to manage, really.
Manufacturers who look to not support AA or CarPlay coincidentally want to charge a monthly fee. I’ll continue to buy from manufacturers who provide a choice.
Apple has to let all these third party payment systems and follow "fair" competition regulations but I can't get the infotainment I want in my car? If this is the route that countries will take with the phones, then the rest of hardware should as well.
Sounds like these car companies are creating a bunch of walled gardens. That was frowned upon recently.
Sounds like these car companies are creating a bunch of walled gardens. That was frowned upon recently.
The GUI on most all cars I've seen remind me of a PC Windows interface. 🤮
No CarPlay is a deal-breaker.
No CarPlay is a deal-breaker.
Reminds me of the statement that the best camera is the one you have with you argument; the iPhone in your pocket is always better than the Canon or Sony in your closet.
People use their phones all day long and know how to navigate whether that be Apple or Android solutions. People aren't really interested in learning yet another OS (one designed poorly by the car manufacturer) in order to operate a car infotainment system.
I have an older pre-CarPlay car so have had no opportunity to try CarPlay. If Apple is making CarPlay more configurable, ideally the GMs and Rivians will buy a clue and use this off-the-shelf solution as opposed to wasting their time (and money) trying to reinvent wheels that people already love.
If GM and Rivian can develop a better, more compelling infotainment system, that is fantastic, but I suspect they just want to own and sell their owners eyeballs...
People use their phones all day long and know how to navigate whether that be Apple or Android solutions. People aren't really interested in learning yet another OS (one designed poorly by the car manufacturer) in order to operate a car infotainment system.
I have an older pre-CarPlay car so have had no opportunity to try CarPlay. If Apple is making CarPlay more configurable, ideally the GMs and Rivians will buy a clue and use this off-the-shelf solution as opposed to wasting their time (and money) trying to reinvent wheels that people already love.
If GM and Rivian can develop a better, more compelling infotainment system, that is fantastic, but I suspect they just want to own and sell their owners eyeballs...