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Apple Clarifies That Missed Apple Card Payments Don't Affect Apple ID
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Don't put all your eggs into the same basket.... I can understand it's comfy, nice, warm and convenient... until it isn't.
Apple might appear to be the most philanthropist of the 'evil tech giants' and I love my Macs, iPads, iPhones... and the different OS, but:
- no iCloud
- no Apple Pay
- no Apple Card
- no Apple Music
- no Apple you-name-it
Apple might appear to be the most philanthropist of the 'evil tech giants' and I love my Macs, iPads, iPhones... and the different OS, but:
- no iCloud
- no Apple Pay
- no Apple Card
- no Apple Music
- no Apple you-name-it
iCloud wasn't disabled on all of Dustin's devices. just on the device he purchased with the trade in credit he used.
His Apple ID wasn't locked/frozen on all of this devices. Just on the MacBook M1 he purchased using the instant trade in credit. His Apple ID was still fine on his other devices.
App Store and Apple Music is not iCloud.
App Store and Apple Music falls under along the lines of what Apple said
"The issue in question involved a restriction on the customer's Apple ID that disabled App Store and iTunes purchases and subscription services, excluding iCloud. "
Dustin also said:
"Although some Apple services were still working, like iMessage (thank God) and Photos"
which meant iCloud was working in some capacity regardless but he doesn't quite say which devices were being used. he mentioned calendar popped up an error, but doesn't say what service he's using or what device popped up the error specifically.
'Net media is not all that diff from MSM...sometimes just another version of 'if it bleeds, it leads'....people/writers love clickbait and the neg headlines that feeds it.....if its neg, and about Apple: the pig gets the proverbial lipstick....to gather ye eyeballs.
Designer Dustin Curtis yesterday shared a story about an unusual series of events that led to him missing an Apple Card payment and Apple then opting to freeze his Apple ID, leading to fears that missing an Apple Card payment could cause Apple to lock an Apple ID.
In a statement provided today to 9to5Mac, Apple said that's not the case and clarified what had happened in Curtis' specific situation.Apple Card and the Apple ID are not linked in a way that would allow the Apple ID to be disabled in the event of a missed payment, and there was a trade-in issue that led to Curtis' problem. He purchased an M1 Mac and at that time, opted to trade-in an older Mac, getting an instant discount.
Curtis says that Apple did not send him the trade-in box for his older Mac and he forgot about it, so he essentially got the trade-in discount without providing the Mac back to Apple. He overlooked several emails from Apple and investigated only when his Apple ID became locked.
The Apple Card was involved because Curtis made the purchase with an Apple Card, but when Apple went to charge Curtis for the full amount of the M1 Mac, it could not get payment, leading to the Apple ID freeze.
Apple will freeze an Apple ID for a trade-in that goes south. In this case, Curtis received a discount on his M1 Mac without sending in his older Mac, and because Apple was unable to collect the full payment for the M1 Mac, the Apple ID was restricted until Curtis paid in full.
Customers who have an Apple Card and miss a payment do not need to worry about having their Apple IDs frozen in the same manner.
Article Link: Apple Clarifies That Missed Apple Card Payments Don't Affect Apple ID
This is another reminder that news outlets often report latest provocative claims without any verification or disclaimer. At least MacRumors wrote another article about it. Some tech news have still not updated/deleted their articles, and some are still going "Wow this is crazy!" without the context that Dustin Curtis himself provided or Apple's explanation. Don't just jump to conclusions. Save your energy until something is verified. Perhaps the outrage should be spread more evenly, or even directed at the person who made the complaint in the first place.
since the credit was issued, he may have "overlooked" thinking he doesn't need to return the trade in since the credit was issued and it's done.Sure, he "forgot" and he "overlooked" the emails. Classic sign of "lets see if it goes unnoticed" approach.
I'm sure he overlooked emails but he didn't overlook his ID blocked
This is very concerning. A dispute about a transaction at the apple store should not spill over into affecting your Apple ID.
Rather than be so quick to criticize this guy for his admitted failures, let's recognize something rather unusual here, compared to most complaints that get this kind of attention in today's ultra sensitive social environment - this guy very clearly walked us all through the sequence of events, and he did not try to put all of the fault on Apple but instead was forthcoming in admitting his own mistakes:
- "As it turns out, my bank account number changed in January, causing Apple Card autopay to fail" (implied but not stated is that he forgot to update this in his Apple Card account)
- "But the trade-in kit never arrived. I had forgotten about it. When I received an email in mid-February asking about the trade-in, I responded . . . "
- "Unfortunately, this email got lost in my inbox and I didn’t see it until I went looking" (referring to the e-mail notifying him that they would be disabling his AppleID; he over-looked it)
Frankly, I give him credit for taking responsibility as much as he did. I'm so tired of living in a society where nobody wants to take responsibility for anything. Who steps up and admits it when they do something wrong?
Well, this guy did, in sharing his story with us, so bravo for him.
- "As it turns out, my bank account number changed in January, causing Apple Card autopay to fail" (implied but not stated is that he forgot to update this in his Apple Card account)
- "But the trade-in kit never arrived. I had forgotten about it. When I received an email in mid-February asking about the trade-in, I responded . . . "
- "Unfortunately, this email got lost in my inbox and I didn’t see it until I went looking" (referring to the e-mail notifying him that they would be disabling his AppleID; he over-looked it)
Frankly, I give him credit for taking responsibility as much as he did. I'm so tired of living in a society where nobody wants to take responsibility for anything. Who steps up and admits it when they do something wrong?
Well, this guy did, in sharing his story with us, so bravo for him.
No. Apple reneged on sending him the kit to send his old laptop.
As others mentioned - how do you not notice a MacBook Pro, that you were supposed to trade-in, lying around?
This whole story is a sham.
Those worried about data safety/loss should probably realize, that they should never store valuable data in the cloud only or at all for that matter. That way Apple, Amazon, Google, Microsoft or whoever will never have that kind of power over them.
This whole story is a sham.
Those worried about data safety/loss should probably realize, that they should never store valuable data in the cloud only or at all for that matter. That way Apple, Amazon, Google, Microsoft or whoever will never have that kind of power over them.
I love how Apple just threw “Designer Dustin Curtis” under the bus with that response, lol. He deserves it, though.
Also, I’m going to start giving myself the title “Designer” from now on. Maybe I’ll shorten it to something like Dr.
You know, Dr. Duke sounds pretty good.
Also, I’m going to start giving myself the title “Designer” from now on. Maybe I’ll shorten it to something like Dr.
You know, Dr. Duke sounds pretty good.
Yeah, he went on a long Twitter rant about this yesterday likening Apple to loan sharks. Checked his feed today, all the tweets on this matter seem to have been deleted. No clarification or anything. Just gone.
Ah well. Just something to keep in mind the next time he goes on a Twitter tirade. He’s there solely to advance his own interests and agenda, nothing more.
Unfortunately, his initial tweet was putting most of the blame on the Apple Card and it wasn't only until the post got viral on hackernews was when he decided to write a post about it.
Right. But you have to have enough space to flip the switch to download your entire iCloud photos library. If not, you’re just backing up low-res previews.
