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apple.com allowing me to add new iPhone to Verizon account with unlimited

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cnotes2019 said:
Called back and spoke to a different rep did you call the aol department or verizon customer service number btw?
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Spoke to 3 different reps at the AOL department (specifically).

One of the reps conferred with her supervisor, who confirmed, this would not work.

The person receiving my AOL'd line is a current Verizon customer in good standing, and was trying to add this line as a new individual line on his account. Nothing fancy.

I hope it still works for you guys, but I had 3 "no" answers in a row from various levels of the Verizon hierarchy.
 
otacon said:
Spoke to 3 different reps at the AOL department (specifically).



One of the reps conferred with her supervisor, who confirmed, this would not work.



The person receiving my AOL'd line is a current Verizon customer in good standing, and was trying to add this line as a new individual line on his account. Nothing fancy.



I hope it still works for you guys, but I had 3 "no" answers in a row from various levels of the Verizon hierarchy.
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Well I just did one this morning authorized yesterday and person took it over this morning with success. Not even counting those I did yesterday and on so they are wrong.
 
cnotes2019 said:
Well I just did one this morning authorized yesterday and person took it over this morning with success. Not even counting those I did yesterday and on so they are wrong.
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Well, I don't know what to say. Glad it's working for you.
 
We need some third party verification on this lol. My heart totally sank when I read the original post. I never really thought about being stuck with the lines. I've just assumed they'd cut off the ordering in the near future and that would be the end. I guess I'm going to have to keep the phones on hand until I unload the lines now just in case. Hopefully you just had a bad experience otacon, otherwise I'm in trouble as I have several lines that I need to unload.
 
jdougal said:
We need some third party verification on this lol. My heart totally sank when I read the original post. I never really thought about being stuck with the lines. I've just assumed they'd cut off the ordering in the near future and that would be the end. I guess I'm going to have to keep the phones on hand until I unload the lines now just in case. Hopefully you just had a bad experience otacon, otherwise I'm in trouble as I have several lines that I need to unload.
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It would be pretty ingenious of Verizon to end it this way.

I hope I'm wrong, and it works for you guys, but I really don't see how I could have done anything more.
 
otacon said:
Spoke to 3 different reps at the AOL department (specifically).

One of the reps conferred with her supervisor, who confirmed, this would not work.

The person receiving my AOL'd line is a current Verizon customer in good standing, and was trying to add this line as a new individual line on his account. Nothing fancy.

I hope it still works for you guys, but I had 3 "no" answers in a row from various levels of the Verizon hierarchy.
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If he is Verizon customer, why he wants to have new individual line ? Can he accepts as Nationwide Share Plan ?

I have one customer who told me he lost his UDP. CSR did change his plan without notice. But he got it back after speaking to Supervisor.
 
maestroX2 said:
If he is Verizon customer, why he wants to have new individual line ? Can he accepts as Nationwide Share Plan ?
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I don't know. But, again, the Verizon reps were very persistent in saying that it would not work, regardless of how he wanted the line added to his account.

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jdougal said:
cnotes, any transfers from you today? All your transfers are new UDP lines correct?
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He said he did one this morning, so I don't know why I couldn't do it.

Oh well!
 
I was thinking maybe its because he was a Verizon customer already? I just called in an AOL and they specifically asked if the person was already a Verizon customer. They've never asked that on any other AOLs that I've done. Thoughts?
 
I think some verizon csa just fly out lie. I called in yesterday to add $5 text messaging plan to my other lines. The guy i spoke with all done. look on my account nothing had changed.
 
otacon said:
FWIW, I just tried to AOL a UDP line I got from the Apple site. It was an individual line. 3 different Verizon reps told me that it could not be AOL'd to another person. They spoke on the phone to the other person as well. They said that because the data plan is 29.99 per month, and not 30, that they could not transfer the line to another person, because it requires a minimum data package of $30/month.
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My friend just AOL'ed a UDP line yesterday but it was an older UDP line.

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JulesJam said:
What color and storage size of the iP6 sells best in your experience?
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Does anyone have an opinion on this?

Also - how does someone initiate an AOL? Do you have to call the AOL department or can you do it online or through a regular rep?

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jdougal said:
I was thinking maybe its because he was a Verizon customer already? I just called in an AOL and they specifically asked if the person was already a Verizon customer. They've never asked that on any other AOLs that I've done. Thoughts?
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Who did you call in the AOL to? Does it have to be the AOL department?

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cnotes2019 said:
Yes they were all new iPhone udp lines. and more to come.
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How do you initiate the AOL process?

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maestroX2 said:
I have one customer who told me he lost his UDP. CSR did change his plan without notice. But he got it back after speaking to Supervisor.
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When was it changed, during the AOL?

Because my friend got some idiot on the line in the AOL department who said they had to change the line to an existing plan. He hung up on her and called back and got someone who said he knew from the notes who that was and said he would have a supervisor speak to her and she was wrong.

So there does appear to be at least one rep in the AOL department who tries to change people's plans. If you get her, hang up on her and ask for a supervisor.
 
JulesJam said:
My friend just AOL'ed a UDP line yesterday but it was an older UDP line.

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Does anyone have an opinion on this?

Also - how does someone initiate an AOL? Do you have to call the AOL department or can you do it online or through a regular rep?

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Who did you call in the AOL to? Does it have to be the AOL department?

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How do you initiate the AOL process?
Click to expand...


I haven't had enough experience to notice models selling better or worse. My local Apple store doesn't get them in very often. To begin the process I call the AOL department and authorize the name/phone number for the person. I also had one person call the AOL dept and then they called me to authorize it. Both ways worked fine up until today at least.

Also thanks for giving me heads up to this thread. I saw you mention it on SD a week ago.
 
jdougal said:
I haven't had enough experience to notice models selling better or worse. My local Apple store doesn't get them in very often. To begin the process I call the AOL department and authorize the name/phone number for the person. I also had one person call the AOL dept and then they called me to authorize it. Both ways worked fine up until today at least.

Also thanks for giving me heads up to this thread. I saw you mention it on SD a week ago.
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You are welcome! They have got to be catching onto this if the volume of AOL requests has increased tremendously.

Does anyone know if there is any way to initiate OTHER than calling the AOL department?
 
AutoLode said:
here are just a few of the things you agreed to if you have a paypal account; (it's over 24,000 words so this is just a few tidbits)

PayPal has the right to take money out of your bank account or charge your credit card anytime they want.

Sellers MUST accept credit cards as a funding source exposing these sellers to a very high rate of fraud (that PayPal will not protect you from).

PayPal holds YOU responsible for ANY charge backs made against you.

PayPal can deny you access to all of your money for 180 days or more.

PayPal can restrict what products you buy and sell with their service. PayPal can force you to edit the content of any website with their payment buttons on it.

PayPal holds you monetarily responsible for any Reversals, Charge backs, Claims, fees, fines, penalties and other liability incurred by PayPal, a PayPal User, or a third party.

PayPal admits their protection policy is only PayPal's ability to get the money back from the seller. If PayPal is unable to get the money back from the seller (or unwilling to get the money back from the seller), the buyer gets nothing! PayPal will not pay to enforce its "buyer protection policy."

If a PayPal user tries to use PayPal's buyer protection coverage, and then files a chargeback with the credit card company, PayPal WILL fight the chargeback even if the PayPal user is claiming fraud. PayPal automatically fights the chargebacks of its own users.

if PayPal sues you, or you sue PayPal, and lose, YOU MUST PAY all of PayPal's expenses and attorney fees.

If you have a dispute with PayPal you must GO THROUGH BINDING ARBITRATION. The agreement has been modified to allow you to do this procedure over the telephone -- but costs you over $150 (not including the costs for witnesses, evidence and other fees)

If you sue PayPal, you must file your claim in the jurisdiction of Santa Clara County California

If you violate the user agreement by bringing a legal action against PayPal for amounts under $10,000, or over $10,000 in any legal jurisdiction OTHER THAN what PayPal has written, you must pay PayPal's costs and attorneys' fees regardless of whether you win or lose
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What judge will order you pay looser lawyers fees ?
 
JulesJam said:
You are welcome! They have got to be catching onto this if the volume of AOL requests has increased tremendously.

Does anyone know if there is any way to initiate OTHER than calling the AOL department?
Click to expand...

I don't believe so, chat tells you to call the AOL dept.
 
The wait for aol was a long one. The aol best advertisement for verizon. They give a person a iphone that cost them 500$ person aol the line to new customer that will pay them 70 + 29.99 + 10 or 30 for unlimited texting.
So 110 a month for 24 moths that is 2640 over two years. I dont think they will cut off it
 
tritron said:
The wait for aol was a long one. The aol best advertisement for verizon. They give a person a iphone that cost them 500$ person aol the line to new customer that will pay them 70 + 29.99 + 10 or 30 for unlimited texting.
So 110 a month for 24 moths that is 2640 over two years. I dont think they will cut off it
Click to expand...

Is there any way to initiate an AOL other than through the AOL department or do you have to go through AOL department to initiate?
 
tritron said:
The wait for aol was a long one. The aol best advertisement for verizon. They give a person a iphone that cost them 500$ person aol the line to new customer that will pay them 70 + 29.99 + 10 or 30 for unlimited texting.
So 110 a month for 24 moths that is 2640 over two years. I dont think they will cut off it
Click to expand...

That's honestly why I think this "glitch" is there. As I stated earlier today, most don't really use enough UDP to actually cost Verizon a penny more then they'd spent on having someone on the 2gb tiered.
 
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