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Other Apple.com /Apple Store app iPhone X/8/8 plus Pre-order and Dispatch thread
- Thread starter KdParker
- Start date
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I’ve done the shipping before and have found if you don’t have a shipping email by Thursday then there might be a problem.
Yeah... It is horrible. There is no reason why my order should have been cancelled, especially since the other 4 were not cancelled (not that I want them to be cancelled lol).
I placed a new order and sent them an email. I am just unsure what they meant by 'process your order as quickly as possible.' Hopefully they can look into it and give me my original delivery date...
Literally spoke to an Apple rep and all they could say was, "just place a new order!" No one could even tell me why it was cancelled. It was the first of 5 iPhone X that I ordered, so I definitely had enough credit on my credit card. Just at a loss for words right now.
Usually they limit you to two phones so I guess you could feel lucky you still have 4.
Was there not a limit to how many iPhone Xs one could order? I thought there was a limit of two.
If you have 4 other iPhone Xs coming, why does it matter if you need to wait for one more? Can’t you use one of the other ones arriving sooner?
Really hard to feel sorry for you when you ordered 5 lol. I hope you’re actually using all those for family / friends, and not re-selling.
I placed 5 separate orders for 5 separate lines.
I was able to order 5 iPhone 7 Plus last year and 1 iPhone 7 last year with no issues whatsoever for 6 separate lines.
I'm not ordering 5 for myself? As a 23 year old, no. I only need one phone. I ordered the phones for my family. So nice.
I had the exact same experience last year for the 7 on att Next. Got the same email saying my order was cancelled. Sorry to hear that it happened to you too this year. Did you have to refresh the webpage during checkout at some point when you preordered that night? I think that’s what messed up mine, apparently Att thought I used my upgrade eligibility for an order that did not go through, and declined the upgrade for an order a few minutes later that did go through.
I emailed and called apple last year, while they weren’t able to give me a launch day delivery, they did move me up the queue for my replacement order to be 1-2 week after launch day. However I ended up getting my phone on launch day through a local Att store though.
I emailed and called apple last year, while they weren’t able to give me a launch day delivery, they did move me up the queue for my replacement order to be 1-2 week after launch day. However I ended up getting my phone on launch day through a local Att store though.
Too bad you can’t share videos in Tapatalk I made a couple short R2D2 videos.
TheYayAreaLiving 🎗️
Suspended
Thanks for your "concern." *sarcasm*
As my original post said, all 5 lines were upgrade eligible and were done under ATT Next Every Year. One cannot get 5 phones on ATT Next Every Year without having 5 lines to put those phones on, so logically, yes, they are in fact for my family, which are the other lines on my account.
They're not my phones. I ordered 5 phones for 5 separate lines on my account, with one of those being my line, which had the order cancelled unexpectedly. My phone was cancelled for my line so I actually get 0 phones, not 4. My Mom, Dad, and 2 brothers get phones though.
Sorry to be blunt, but you sound like a brat.
Why not use one of the phones that come in and have a family member (likely more patient than you) wait for a few weeks until the 5th phone comes in?
Sorry to be blunt as well, but you sound like a prick. I placed orders and one was cancelled. I followed the rules and guidelines for ordering just like everyone else here and wants their phones just like everyone else here (including you for being on this PRECISE forum. So maybe you need patience as well?). Just because I ordered 5 phones and you ordered one changes nothing. I had one cancelled for no reason, so yes, I have every reason to be angry.
I came to see if anyone else experienced this as well and what they did. Thankfully I got helpful feedback from someone above.
I had the same issue where I misspelled “.com” as “.con.”
But I think you may have received the reservation email instead of the confirmation email. There are no further actions with the confirmation email.
Dang. Thank you. I did not refresh the page. I got into the Apple app around 3:03am EST and was smoothly able to place my order. Then I placed the following 4 orders with no issues either. That's so weird... Their system was definitely behind for you then since it thought you had processed an upgrade. :/
Yeah, that email blew me away when I saw that this morning. I placed 5 separate orders for 5 separate lines on my ATT account and only one of the orders had this issue. Came here to this forum to get input and advice, so I thank you for that, unlike some of others here. ATT and Apple both say they have no idea why the order was cancelled...
Woo! Finally got a tracking number on mine. It’s chillin in China right now. Friday, get here already!
red alert NEW INFO!
what is this!!!!
LOOK AT THAT DATE!!!! The exception is bc I chose my package to held at the local CC
But on main tracking page it says 11/3
anyone else have this.
[doublepost=1509312644][/doublepost]
what is this!!!!
LOOK AT THAT DATE!!!! The exception is bc I chose my package to held at the local CC
But on main tracking page it says 11/3
anyone else have this.
[doublepost=1509312644][/doublepost]
I blame Trump
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