I wouldn't worry, they still have about 24 hours to deliver your Neo.UPS is having some issues with their tracking. I just got off the phone with them (after fighting with AI to just talk to someone) and the person said my package is moving through the system and is still scheduled to be delivered tomorrow. But the UPS website and UPS app are both showing that it is still sitting in Louisville, KY.
Did I mention how much I hate AI when trying to call any customer service number.
Where is your local UPS center / hub in relation to Louisville ?