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Apple.com Preorder Status Thread (merged)
- Thread starter Geckotek
- Start date
- Sort by reaction score
Been checking for numbers and tracking them all weekend and neglecting homework this whole time, and finally sit down for some hw crunch time and what do I see in my email? "You deserve a study break!" courtesy Amazon.com electronics and video games section.
;p
;p
Am I wrong when I read that people are tracking thier packages using their phone number? How can you do that?
I placed my order through Apple. As such, I am tracking my ip5 via UPS with my home billing number, which is listed in my Apple account.
http://www.ups.com/WebTracking/track?loc=en_US&WT.svl=PriNav
Type in your number (no dashes, etc.) under "Track by Reference" --> "Shipment Reference"
Sweeeeet, progress!!!! Now all 3 iphones on my Family Plan show up on apple's support page. But still can only find 1 tracking number and if they are all 3 together then the weight of .40lbs don't match. O well no worries I'm sure they will get here Friday 
The pre-order must be a hold charge. I showed the amount of purchase for my phone in my account over the weekend, but it disappeared today. If you click 'Get Invoices' on your Apple Store order page it says 'We bill your item(s) prior to pickup or delivery. Once your item is billed, you can view and print your invoice.' I assume we'll see the actual charge on Friday.
Sweeeeet, progress!!!! Now all 3 iphones on my Family Plan show up on apple's support page. But still can only find 1 tracking number and if they are all 3 together then the weight of .40lbs don't match. O well no worries I'm sure they will get here Friday
Well I only have one Iphone ordered and the weight listed under my tracking number is 2lb, so .4lbs sounds a bit low even for one.
Via Apple's Chat, NOT impressed with this!
You are now chatting with Chase
Chase: Hey there! How are you doing today?
Me: I'm doing well, how about yourself?
Chase: Very well, thanks!
Chase: How can I help you today?
Me: Just a few questions about my order that I placed last week
Chase: Sure thing!
Chase: Fire away.
Me:I was told that I'd receive an email when the package shipped, and I was told that would be yesterday. I was just curious if my package had shipped or not
Chase: Sure thing!
Chase: I'd be more than happy to help you verify this for your order using your order number you received from your original pre-order placed.
Me: Absolutely. My order number is W46********
Me: Thanks for your help!
Chase: No problem at all!
CHase: I'm glad I can do so for you today.
Chase: I'll be just a moment while I pull up your order details.
Me: sure thing
Chase: Thanks!
Chase: Based on your order information displayed, your notification email will be arriving to you upon your iPhone being shipped this Friday.
Me: Ah, so is there any information on a delivery then if it will just ship on Friday?
Chase: Until it ships that day, you'll want to keep your eyes peeled on your inbox for this email.
Me: Ah so the package may not arrive this Friday then?
Chase: As with all pre-orders, your order will ship out on Friday, but standard shipping times will still apply for actual arrival time.
Me: Hm alright, I wish Apple's site wouldn't show delivers 9/21 then. But I understand, thanks for your time
Chase: No problem at all!
Chase: I'm glad I could clear that up for you.
Chase: Did you have any additional iPhone questions I could answer today while we're connected?
Me: Nope, that will be all. Thanks!
You are now chatting with Chase
Chase: Hey there! How are you doing today?
Me: I'm doing well, how about yourself?
Chase: Very well, thanks!
Chase: How can I help you today?
Me: Just a few questions about my order that I placed last week
Chase: Sure thing!
Chase: Fire away.
Me:I was told that I'd receive an email when the package shipped, and I was told that would be yesterday. I was just curious if my package had shipped or not
Chase: Sure thing!
Chase: I'd be more than happy to help you verify this for your order using your order number you received from your original pre-order placed.
Me: Absolutely. My order number is W46********
Me: Thanks for your help!
Chase: No problem at all!
CHase: I'm glad I can do so for you today.
Chase: I'll be just a moment while I pull up your order details.
Me: sure thing
Chase: Thanks!
Chase: Based on your order information displayed, your notification email will be arriving to you upon your iPhone being shipped this Friday.
Me: Ah, so is there any information on a delivery then if it will just ship on Friday?
Chase: Until it ships that day, you'll want to keep your eyes peeled on your inbox for this email.
Me: Ah so the package may not arrive this Friday then?
Chase: As with all pre-orders, your order will ship out on Friday, but standard shipping times will still apply for actual arrival time.
Me: Hm alright, I wish Apple's site wouldn't show delivers 9/21 then. But I understand, thanks for your time
Chase: No problem at all!
Chase: I'm glad I could clear that up for you.
Chase: Did you have any additional iPhone questions I could answer today while we're connected?
Me: Nope, that will be all. Thanks!
Mine is coming to Brooklyn! So I guess that makes sense that ours is in the same truck.
Sweeeeet, progress!!!! Now all 3 iphones on my Family Plan show up on apple's support page. But still can only find 1 tracking number and if they are all 3 together then the weight of .40lbs don't match. O well no worries I'm sure they will get here Friday
.4 lbs or .4 kg? Units matter
If it says that it will delivery on 9/21, it will be delivered to you on 9/21. Stop clogging the chat lines for people that might actually have issues with the Apple product.
Click View/Edit Order Details on the Apple Store orders page, then it should be the phone number in Bills To.