Just because someone said it happened to them doesn't make it so. Sometimes it really is just user error. Apple certainly has a better leg to stand on here than the iPhone 4 Antenna design.
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Apple Confirms Music Deletion Glitch, Says Fix Incoming in Future iTunes Update
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It's sad. iOS 9 kinda broke my music app, it seems. My iPhone sometimes lags playing music, and yesterday, it was consistently skipping to the next song every time I got 20 seconds into Kashmir.
What about big rumors of the super duper Apple Car in 2025?
No one knows anything for sure about 2017 iPhone yet. But in 2016 Apple will release a mediocre update with most probably removed audio port and an old design that we already saw. First time in iPhone history. In the year when iPhone sales started to decline. That's a fail.
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Well said. Phones are consumer computers of the future. Microsoft is doing a great thing by allowing a phone to be connected to a monitor and used as a desktop replacement.
And the crowd practically laughed along with him, which showed that they bore no grudges or ill-will towards Steve (and the Apple led by him then). Or in the very least, that was water under the bridge and they were willing to overlook that aspect.
I would like to see Tim Cook try a similar move now. Make a self-deprecating joke about how iTunes deleted all of a user's local music. Let's see the audience try to laugh to that, instead of bringing out the pitchforks and torches.
I think that in the past, the Apple run by Steve Jobs was also way smaller, and clearly seen as the underdog compared to Microsoft. So I think there is this patience and willingness to overlook and tolerate Apple's shortcomings and justify them as growing pains. It also didn't hurt that Apple had this knack for getting the core user experience right, which made the other flaws seem less problematic as a result.
Now, Apple is a lot larger, way more successful, and has gone from challenging the established world orders to being a part of that new world order. Apple also likes to talk a lot about how they hold themselves to a way higher standard, how they obsess over the finest details and care about the end user experience. While I think it's fair to hold them to this higher standard (we are paying more for our products at any rate), it's also worth remembering that Apple is doing a lot more things today than they were in the past.
Apple is now responsible for maintaining 4 different OSes (iOS, OSX, watchOS, TvOS), in addition to designing new hardware and maintaining its veritable array of services and initiatives, and ensuring they run properly together. It has at least 2 new rumoured projects in the pipeline (VR, cars) and these are just the ones we know. In a way, I think Apple has dug this hole for themselves, but I also believe that it's the right way moving forward (create new services to further monetise its existing user base). Apple serves a much bigger and more diverse clientele these days, and can no longer sustain its growth by carrying only 1-2 variations of each product.
What we are seeing is basically Apple 2.0, and its growing pains all over again. As it turns out, being rich and successful comes with its own share of responsibilities, challenges and expectations as well.
Apple today confirmed reports of an issue that causes music from personal collections to be deleted, telling The Loop it only affects a small number of users and that a fix is incoming in an iTunes update next week.
Last week, debate raged over the supposed glitch after Vellum's Jake Pinkstone wrote a blogpost complaining that Apple Music had deleted 122 GB of his personal music collection without his permission after he joined the service. The deletion occurred after Pinkstone had his music library scanned by Apple to make his collection available across his devices.
Confusion ensued after Pinkstone was told by an Apple Support Representative named Amber that Apple Music's matching system was "functioning as intended." When asked whether Apple Music was supposed to delete his personal music without his permission, Amber responded "yes." Amber's statement, however, was inaccurate according to Apple's own support document.
While the causation of the bug is still unknown, as Apple has failed to reproduce the issue, the company's statement suggests Apple has narrowed down the issue to iTunes rather than the Apple Music service. It's unclear whether the fix will arrive with a minor or major iTunes update. However, one possibility is iTunes 12.4, which will include a minor redesign and arrive in the next couple of weeks, according to a MacRumors source.
Article Link: Apple Confirms Music Deletion Glitch, Says Fix Incoming in Future iTunes Update
Nothing new here, Several years ago, every song that I hadn't bought from the iTunes store was deleted from my hard drive. Some like a complete Bob Wills and the Texas Playboys set weren't available from iTunes. Others like the Raveonettes "Lust" were.
I used to spend a lot of $$$ on iTunes, but not anymore. Apple is getting to be a lot like Microsoft—what they consider to be feature I think of as bugs. Meh.
Me, I don't have any need for Music Streaming or Cloud storage, so I guess I'm not a part of Apple's preferred audience.
I used to spend a lot of $$$ on iTunes, but not anymore. Apple is getting to be a lot like Microsoft—what they consider to be feature I think of as bugs. Meh.
Me, I don't have any need for Music Streaming or Cloud storage, so I guess I'm not a part of Apple's preferred audience.
But that doesn't make as good a headline as 'Apple confirms glitch!!1!'
Oddly enough, the entire library on my iPhone SE was deleted while I was streaming it via Bluetooth in my car the other day. I had read online that a sync issue could cause the Music application to have issues with the cloud (which I do not use for my music). I re-loaded my library and figured that if it happened again, I'd check in at the store.
None of the music on my rMBP was affected.
None of the music on my rMBP was affected.
Future iTunes update? you mean like in the next century? good good....
Will they fix this too?
iTunes 12.3.3 fonts size are now way too BIG!
https://discussions.apple.com/thread/7501342
Nahh that would be asking for too much.....but i want Cook out plz....
Will they fix this too?
iTunes 12.3.3 fonts size are now way too BIG!
https://discussions.apple.com/thread/7501342
Nahh that would be asking for too much.....but i want Cook out plz....
Here is the thing - Why is iTUNES touching my library at all? It should allow ADDS, ASK FOR CHANGES OF ANY SORT OR DELETES.
Stupid Apple has horked their own program to the point that it is the worst experience ever. Signed up for iTunes Match and loading my library into iCloud and low and behold, Apple re-wrote a boat load of my meta tags - why would it do that?
My music was fine before and I don't remember giving Apple the rights to change my local music files on my system (I am sure it was in some fine print BS).
Apple - are you listening? Do you hear the cries of the angry?
Stupid Apple has horked their own program to the point that it is the worst experience ever. Signed up for iTunes Match and loading my library into iCloud and low and behold, Apple re-wrote a boat load of my meta tags - why would it do that?
My music was fine before and I don't remember giving Apple the rights to change my local music files on my system (I am sure it was in some fine print BS).
Apple - are you listening? Do you hear the cries of the angry?
I thinks OS X and iOS are fine, but things like iTunes are becoming waaaaay too bloated. The focus is now on forcing Apple Music down your throat rather than streamlining everything and having no bugs.
It's really disappointing. I still like Apple the most but like... I think things like iTunes peaked around about 2007, and have just become more bloated/buggy since then with no real vision other than trying to maximise profits.
Firstly, I agree that stuff should be backed up.
I backed up all my music and iTunes in TimeMachine. I was able to get almost all my music back, but all my playlists, play count, ratings, ect was not ables to be recovered since it was information from iTunes Match.
The Match data disappeared and each time I would try to recover from Time Machine, the new empty Match data would replace the backed up data.
Even if iTunes is backed up, that doesn't mean your library can be fixed.
Apple really needs to get their you know what together when it comes to software/services. I know I'll be waiting a while before I upgrade to iOS 10.
Software deleting private data without asking the user for permission first is a very very serious issue.
Downplaying it with quotes such as "in an extremely small number of cases" is also very insulting to me as a customer...
Ex. : "In an extremely small number of cases, uncareful iCar drivers may have been electrocuted by the charging electronics... apple is investigating... "
They definitely must step up in responsibility, if they want to sell cars some time..
Downplaying it with quotes such as "in an extremely small number of cases" is also very insulting to me as a customer...
Ex. : "In an extremely small number of cases, uncareful iCar drivers may have been electrocuted by the charging electronics... apple is investigating... "
They definitely must step up in responsibility, if they want to sell cars some time..
Tim Cook doesn't work on iTunes, he's the CEO of a very big company. If you fire your CEO every time something "bad" happens - regardless of how big or small that thing is, your company will go down the drain pretty quickly.
I do understand how updates work. I worked for Apple for 14 years so I am well versed at the spin and what they know and how they react... or dont react or dont admit....
If you have experience using computers, why would you believe the least likely scenario (iTunes auto-deleting files) than the most likely scenarios (file corruption, disk errors, broken links to files that are still present, files on disks that are no longer in use, mistakes with copying/moving files, errors in file backup for new drives or computers, etc., etc.)