Apple Delays iPhone 6 Plus Battery Replacements Until March-April Due to Limited Supply

[Askolan]

Apple loves glue, but not because someone's sweetheart's family is in the glue business. It's because, for better and for worse, Apple has a religious zeal for thinner hardware. If that's an overriding design imperative (and I think it's clear that it is), you're going to wind up with hardware that scores low on the iFixit index and is very expensive to repair when something breaks.
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I am seriously looking for suggestions for a good vacation that costs my family only US$1440.

For a family of two, I sincerely hope you're kidding. Either that or you're really in denial that upgrading rather than a $30 battery change is a waste of money.
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“Because their phones have become painful to use”

Which is completely unrelated to the battery limitations and built-in cpu restrictions with degraded batteries. This is what nobody cares to actually understand.

“Oh my phone is slow 24/7, it must be Apple slowing it down even though apple’s cpu limitations are an infrequent occupancy only during peak power draw.”

Don’t let facts get in the way of your opinion.

You have no idea what you're talking about. Peak draw happens anytime you need to overcome impedance of the CPU by executing a demand that requires more power, i.e. open an app, scroll through a website, etc. Continuous draw levels are only sustainable when you're staring at a fixed screen without music playing. Because of this they have lowered volume by -3dB, slowed speed of app opening, etc (they publicly published all the details, go read something useful today.) Even Apple after apologizes you're still apologizing for them.

 

[PPopMatt]

“Because their phones have become painful to use”

Which is completely unrelated to the battery limitations and built-in cpu restrictions with degraded batteries. This is what nobody cares to actually understand.

“Oh my phone is slow 24/7, it must be Apple slowing it down even though apple’s cpu limitations are an infrequent occupancy only during peak power draw.”

Don’t let facts get in the way of your opinion.

Painful to USE is the reason I'm so CHEESED Off...

What is the REAL ISSUE here is that the iPhone 6 is a Great Phone. The only reason to replace it would be these SHENANIGANS -> Battery Issues, CPU Throttling, Dark Camera, 20 Second Delays in Typing, 20 Second App Launching, Crashing, and other BS not even ever brought up.

The 20 second Delays and the "other Issues" only started AFTER the sh%$ty Ios11 Upgrade, EVEN WITH A FULL BATTERY!! In my opinion were purposeful to exasperate Apple Users to buy new and literally unneeded devices, that barely anyone who works for a living can afford, draining ALL the money from most people...

BTW, I love APPL and have been using them since the MacPlus, but this sh%$ needs to be exposed!

 

[newellj]

For a family of two, I sincerely hope you're kidding. Either that or you're really in denial that upgrading rather than a $30 battery change is a waste of money.

It seemed that you were suggesting that the difference between the cost of two battery upgrades and an 8 and an 8 Plus would fund a nice vacation. Perhaps I misunderstood.

On a more hardware-related point, how is your wife's current experience with her 6? My wife is still using a 6 (and running 11.2.2 - the leap to iOS 11 being required by an Apple Watch). The phone has quite a lot of charge cycles but CoconutBattery says it's in very good condition (87% of original capacity) and GeekBench scores suggest that it's not being throttled. I think the issue is probably the 1GB of RAM (since nothing else seems likely). A battery replacement doesn't seem likely to improve the performance of her 6. Replacing the phone seems like the only likely answer. I'm wondering if you've looked at real battery capacity, benchmark scores and other issues on the 6.
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Painful to USE is the reason I'm so CHEESED Off...

What is the REAL ISSUE here is that the iPhone 6 is a Great Phone. The only reason to replace it would be these SHENANIGANS -> Battery Issues, CPU Throttling, Dark Camera, 20 Second Delays in Typing, 20 Second App Launching, Crashing, and other BS not even ever brought up.

The 20 second Delays and the "other Issues" only started AFTER the sh%$ty Ios11 Upgrade, EVEN WITH A FULL BATTERY!! In my opinion were purposeful to exasperate Apple Users to buy new and literally unneeded devices, that barely anyone who works for a living can afford, draining ALL the money from most people...

BTW, I love APPL and have been using them since the MacPlus, but this sh%$ needs to be exposed!

See my second paragraph just above. Your 6 may have battery and throttling issues, but my wife's doesn't, and it's still annoyingly slow. Possibly a new battery will solve your problems. If you replace the battery and find it's still slow, blame the 1GB RAM limitation.

 

[macleod199]

See my second paragraph just above. Your 6 may have battery and throttling issues, but my wife's doesn't, and it's still annoyingly slow. Possibly a new battery will solve your problems. If you replace the battery and find it's still slow, blame the 1GB RAM limitation.

I am interested to see what happens with my iPhone 6 (have an appointment tomorrow). My battery is definitely somewhat borked (I even know when it likely first got damaged - draining it in the cold waiting for the bus one night a year and a half ago). If I go into the Battery section of preferences, it even says right at the top "Your iPhone battery may need to be serviced" - and has since before this issue fully blew up.

That said, the RAM thing seems to be an issue as well, and I think is exasperated by yet another series of bad decisions with respect to the Podcasts app. I have an pretty unreasonably large library, and some pruning and the the iOS 11 point releases have helped, but it still behaves bizarrely (e.g., able to start playing using the headphone button, even though the controls haven't appeared). It seems to want to load a large portion of the file structure into memory in a way that exasperates the memory constraints, and they've taken away the ability to mark things as played in the app. Elsewhere, I also have apps like The Weather Network that take multiple loads.

What gives me some hope in terms of a new battery helping is that Podcasts does behave much better if I go into a system monitor app and wait until the CPU is no longer pinned at 100% (which it often is for a minute or more when I open anything), especially if I let it drop down below 50 or even 25%. If the peak throttling is at least sometimes preventing it from booting the apps or loading them properly, leading to them being ejected from memory, things may improve.

I bought the phone on day 1, and has 835 cycles, so it's been through its paces.

 

[newellj]

I am interested to see what happens with my iPhone 6 (have an appointment tomorrow). My battery is definitely somewhat borked (I even know when it likely first got damaged - draining it in the cold waiting for the bus one night a year and a half ago). If I go into the Battery section of preferences, it even says right at the top "Your iPhone battery may need to be serviced" - and has since before this issue fully blew up.

That said, the RAM thing seems to be an issue as well, and I think is exasperated by yet another series of bad decisions with respect to the Podcasts app. I have an pretty unreasonably large library, and some pruning and the the iOS 11 point releases have helped, but it still behaves bizarrely (e.g., able to start playing using the headphone button, even though the controls haven't appeared). It seems to want to load a large portion of the file structure into memory in a way that exasperates the memory constraints, and they've taken away the ability to mark things as played in the app. Elsewhere, I also have apps like The Weather Network that take multiple loads.

What gives me some hope in terms of a new battery helping is that Podcasts does behave much better if I go into a system monitor app and wait until the CPU is no longer pinned at 100% (which it often is for a minute or more when I open anything), especially if I let it drop down below 50 or even 25%. If the peak throttling is at least sometimes preventing it from booting the apps or loading them properly, leading to them being ejected from memory, things may improve.

I bought the phone on day 1, and has 835 cycles, so it's been through its paces.

I'd love to hear how things run after the battery replacement. My wife's 6 has ~750 cycles but "health" is ~87% with "normal"/good GB4 scores and still executes a lot of tasks slowly. Apple is shipping phones with more RAM now but I'm wondering whether we'll see another bump up in 2018. RAM seems to be the best predictor of hardware service life for iOS devices.

 

[mcnasti]

Yeah, the date has changed and is quoting 5-6 months. The iphone 6 and 6 plus have stopped being produced, that's why battery wait time is so long...

 

[bmark]

There will be no toggle button.

Tim Cook just confirmed the power management throttle button is coming soon. Your posts are nothing more than fake news!!!

 

[Baymowe335]

Tim Cook just confirmed the power management throttle button is coming soon. Your posts are nothing more than fake news!!!

When the facts change, I change. I didn't think there would be...now there is. Win for consumers.

Still doesn't matter for most people because the power management doesn't impact phones with good batteries. I'll never even look at the toggle.

 

[bmark]

When the facts change, I change. I didn't think there would be...now there is. Win for consumers.

Still doesn't matter for most people because the power management doesn't impact phones with good batteries. I'll never even look at the toggle.

Facts are Apple throttled devices which you denied. Power management is a farce which they tried to exploit to get new iPhone sales from. Everyone will turn off the throttle and be happy campers. In the end this failed experiment has tarnished Apple’s image and it’s time for them to pay up for their ridiculousness!

 

[Baymowe335]

Facts are Apple throttled devices which you denied. Power management is a farce which they tried to exploit to get new iPhone sales from. Everyone will turn off the throttle and be happy campers. In the end this failed experiment has tarnished Apple’s image and it’s time for them to pay up for their ridiculousness!

I never denied they managed power on devices with worn batteries. I said this wasn’t wrong, they don’t guarantee performance, and it didn’t affect every iPhone.

And no one knows how many phones are affected. I also think the lawsuits will be a big nothing.

 

[Askolan]

I never denied they managed power on devices with worn batteries. I said this wasn’t wrong, they don’t guarantee performance, and it didn’t affect every iPhone.

And no one knows how many phones are affected. I also think the lawsuits will be a big nothing.

I'm reading over your remarks on this thread and your posts with others and I genuinely want to know, just out of curiosity, why are you in such denial?

 

[bmark]

I never denied they managed power on devices with worn batteries. I said this wasn’t wrong, they don’t guarantee performance, and it didn’t affect every iPhone.

And no one knows how many phones are affected. I also think the lawsuits will be a big nothing.

Apple throttled all affected devices regardless of battery wear. Law suits will be a big nothing? You probably think their tax issues with the EU and other countries are nothing as well. Samsung is laughing at their mistakes/mismanagement and you are acting like they did nothing wrong. Apparently you must listen to Apple podcasts as your primary music station because you believe their bs like it’s the bible.

 

[Baymowe335]

Apple throttled all affected devices regardless of battery wear. Law suits will be a big nothing? You probably think their tax issues with the EU and other countries are nothing as well. Samsung is laughing at their mistakes/mismanagement and you are acting like they did nothing wrong. Apparently you must listen to Apple podcasts as your primary music station because you believe their bs like it’s the bible.

Apple's software management throttles all devices as much as it "throttles" a brand new iPhone X. It has 0 effect unless the battery is compromised. Otherwise, my phone would be throttled...lol. You have no clue how many devices were impacted, so it's speculation to say any number of phones were compromised. Apple is handling it as we speak.

Yes, suits will materialize into essentially nothing for Apple and the class action. The largest class action ever was $5B for Exxon's oil spill and it was later reduced to $500M.

Do you understand how much capital Apple has? The EU tax situation with Ireland will be nothing more than a blip, even if Apple will be required to pay every cent of the $16B, which I believe they shouldn't and won't ultimate be ordered to do. Apple has already put the money in an escrow account and has categorized the money as restricted cash on its balance sheet.

The appeals will take years and if they lose, no impact, and if they win, $16B windfall. It's a win-win for Apple at this point because it's already being paid into the escrow.

I suspect you read headlines and don't understand large numbers as it relates to powerful corporations. Billions for corporations like Apple are like traffic tickets for you. The difference is, Apple will probably get their traffic tickets thrown out and have money to appeal almost endlessly. You have to accept that resistance is futile.

Aside from all the nonsense, Apple is a fantastic company, selling more of all products than ever, and is more valuable than ever. Stock just hit a new all time high.

When the facts change, I'll change. Anyone saying Apple is not doing well or a fantastic job isn't paying attention.
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I'm reading over your remarks on this thread and your posts with others and I genuinely want to know, just out of curiosity, why are you in such denial?

It's better to be roughly right than precisely wrong.

All you people pitchforking that this is some big issue for Apple really don't understand the reality. Apple is fixing any transgression as we speak. People will get over this. No one knows how many people were impacted, but it's assuredly being overblown here. 800M iPhones were sold between the 6, 6s, 7, and 8. If every phone had issues, you would see a massive backlash that would dwarf the current situation. It's just not that big of a deal outside of these forums.

Apple wasn't perfect, but I don't believe Apple was maliciously coercing people into upgrading by throttling all devices. That would be stupid and Apple is not a stupid company thinking only about the next 6-12 months. It by definition only impacts compromised batteries because I have the "throttling" software on my iPhone X and it runs perfectly. New batteries also fix any slowdowns in old phones. It's proven. There is no conspiracy.

Apple will fix your battery for $29 in devices 3.5 years and will improve iOS to help you understand your battery's health. They are even going to let you toggle the power management feature in future updates. What more do you want? You're not getting your money back for your phone or a credit toward a new phone you chose to buy.

You have to be able to prove damages to win a lawsuit. Very difficult to prove when Apple doesn't guarantee performance levels, has terms and conditions for software updates, and the impacted phones is unknown. Class actions don't work and when they do, it's peanuts. Apple is smarter and more powerful than basically anyone challenging them.

Remember, the fact it's an issue doesn't mean every phone had a degraded battery and/or was throttled. The cases that are confirmed don't confirm a problem for everyone. That's the single biggest thing people here struggle to understand.

 

[bmark]

Apple's software management throttles all devices as much as it "throttles" a brand new iPhone X. It has 0 effect unless the battery is compromised. Otherwise, my phone would be throttled...lol. You have no clue how many devices were impacted, so it's speculation to say any number of phones were compromised. Apple is handling it as we speak.

Yes, suits will materialize into essentially nothing for Apple and the class action. The largest class action ever was $5B for Exxon's oil spill and it was later reduced to $500M.

Do you understand how much capital Apple has? The EU tax situation with Ireland will be nothing more than a blip, even if Apple will be required to pay every cent of the $16B, which I believe they shouldn't and won't ultimate be ordered to do. Apple has already put the money in an escrow account and has categorized the money as restricted cash on its balance sheet.

The appeals will take years and if they lose, no impact, and if they win, $16B windfall. It's a win-win for Apple at this point because it's already being paid into the escrow.

I suspect you read headlines and don't understand large numbers as it relates to powerful corporations. Billions for corporations like Apple are like traffic tickets for you. The difference is, Apple will probably get their traffic tickets thrown out and have money to appeal almost endlessly. You have to accept that resistance is futile.

Aside from all the nonsense, Apple is a fantastic company, selling more of all products than ever, and is more valuable than ever. Stock just hit a new all time high.

When the facts change, I'll change. Anyone saying Apple is not doing well or a fantastic job isn't paying attention.

You act like you are an Apple engineer because there is no way to enable power management on only certain devices. If that was the case then 99% of iPhone 7 users would not be impacted because I doubt their batteries are degraded to a point where throttling is necessary. Stop being so naive like you know what you are talking about when you have no clue. I don't care how much capital Apple has and no other consumer cares either. All I care about is transparency from a company who says they want to give the best possible experience to their customer base and then makes clueless decisions. When they miss their estimates in early Feb it won't take a rocket science to figure out why. The iPhone X isn't the greatest device they created and the notch was a major error in modernization.

 

[Askolan]

Apple wasn't perfect, but I don't believe Apple was maliciously coercing people into upgrading by throttling all devices.

I'm editing my post with a blank response because I've decided that it just isn't worth arguing with you or getting notifications of your responses.

 

[Baymowe335]

You act like you are an Apple engineer because there is no way to enable power management on only certain devices. If that was the case then 99% of iPhone 7 users would not be impacted because I doubt their batteries are degraded to a point where throttling is necessary. Stop being so naive like you know what you are talking about when you have no clue. I don't care how much capital Apple has and no other consumer cares either. All I care about is transparency from a company who says they want to give the best possible experience to their customer base and then makes clueless decisions. When they miss their estimates in early Feb it won't take a rocket science to figure out why. The iPhone X isn't the greatest device they created and the notch was a major error in modernization.

Your first sentence is completely wrong. The variable here is the battery. They absolutely CAN implement power management on devices with compromised batteries and NOT on devices with healthy batteries. They do it every day they sell a new phone.

How could throttling impact every phone if they sell new devices. Now you're saying they sell brand new throttled devices with no problems?

 

[bmark]

Your first sentence is completely wrong. The variable here is the battery. They absolutely CAN implement power management on devices with compromised batteries and NOT on devices with healthy batteries. They do it every day they sell a new phone.

How could throttling impact every phone if they sell new devices. Now you're saying they sell brand new throttled devices with no problems?

Please learn how to read. I said on certain devices which are the iPhone 7 and iPhone 6 series devices. All the devices that Apple decided to throttle with no regard to the customer experience.

Also I'm done responding to your non-sense, your spin job on everything is out of control.
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I'm editing my post with a blank response because I've decided that it just isn't worth arguing with you or getting notifications of your responses.

Everyone can't be perfect like Baymowe335. He is the authority on everything Apple related apparently.

 

[Baymowe335]

Please learn how to read. I said on certain devices which are the iPhone 7 and iPhone 6 series devices. All the devices that Apple decided to throttle with no regard to the customer experience.

Also I'm done responding to your non-sense, your spin job on everything is out of control.
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Everyone can't be perfect like Baymowe335. He is the authority on everything Apple related apparently.

I am trusting you aren't this dense. Let me help you.

"You act like you are an Apple engineer because there is no way to enable power management on only certain devices."

That's an exact quote of what you said and it's WRONG for the reasons I mentioned.

Apple was managing a worst case shutdown scenario. It ended up impacting some people in a negative way. We don't know that number.

 

[Askolan]

I am trusting you aren't this dense. Let me help you.

"You act like you are an Apple engineer because there is no way to enable power management on only certain devices."

That's an exact quote of what you said and it's WRONG for the reasons I mentioned.

Apple was managing a worst case shutdown scenario. It ended up impacting some people in a negative way. We don't know that number.

This is the one time I will feed the troll.

Every. single. iPhone. will. be. affected. one. day. Lithium ion batteries, by design, will wear down as they are used/charged and discharged. The throttle engages once the battery is worn down a certain amount. There is no avoiding it for anyone that uses their iPhone over time, we see that isn't a very long time because even the iPhone 7 has this "feature" implemented once hitting the threshold charge cycles. This means one day, in the not too distant future, even the iPhone 8 and X will be affected.

 

[Baymowe335]

This is the one time I will feed the troll.

Every. single. iPhone. will. be. affected. one. day. Lithium ion batteries, by design, will wear down as they are used/charged and discharged. The throttle engages once the battery is worn down a certain amount. There is no avoiding it for anyone that uses their iPhone over time, we see that isn't a very long time because even the iPhone 7 has this "feature" implemented once hitting the threshold charge cycles. This means one day, in the not too distant future, even the iPhone 8 and X will be affected.

That was never the point. Phones and their batteries will degrade over time. Technology is not a lifelong commitment and becomes obsolete. Now that Apple will give more insight into battery life, it will be even easier to keep your phone running at optimal performance.

If my phone is affected, I will simply change the battery.

My Note shut down constantly and I never knew why until now.

You don't know anything about how far into the future it will start affecting phones.

1) We don't know how many phones are affected.
2) We don't know the "average" life of an Apple battery because we have no data.
3) We know only some phones are affected.

It's likely many phones will never be throttled because their batteries remain fine or people upgrade before it's an issue. Makes a difference how batteries are used, climate, charge cycles, etc etc etc.

 

[bmark]

That was never the point. Phones and their batteries will degrade over time. Technology is not a lifelong commitment and becomes obsolete. Now that Apple will give more insight into battery life, it will be even easier to keep your phone running at optimal performance.

If my phone is affected, I will simply change the battery.

My Note shut down constantly and I never knew why until now.

You don't know anything about how far into the future it will start affecting phones.

1) We don't know how many phones are affected.
2) We don't know the "average" life of an Apple battery because we have no data.
3) We know only some phones are affected.

It's likely many phones will never be throttled because their batteries remain fine or people upgrade before it's an issue. Makes a difference how batteries are used, climate, charge cycles, etc etc etc.

One last comment for Baymowe335. Batteries degrade as soon as you use the phone so your points are irrelevant on this topic. Also there is no special Apple power management software that throttles a phone based on a certain battery level. My iPhone 6 plus battery is at over 80% capacity according to the coconut testing that Apple utilizes and I’m throttled like crazy. All we know for sure is that you will troll this forum with your ridiculousness. Bye Felicia!

 

[Baymowe335]

One last comment for Baymowe335. Batteries degrade as soon as you use the phone so your points are irrelevant on this topic. Also there is no special Apple power management software that throttles a phone based on a certain battery level. My iPhone 6 plus battery is at over 80% capacity according to the coconut testing that Apple utilizes and I’m throttled like crazy. All we know for sure is that you will troll this forum with your ridiculousness. Bye Felicia!

So replace it for $29.

You’re saying my X is throttled because it’s 2 months old?

There is plenty of logic before the phones are throttled.

 

[Askolan]

Phones and their batteries will degrade over time.

Doesn't mean the phone itself has to slow down

If my phone is affected, I will simply change the battery.

And you would have known to do that HOW? This wasn't disclosed by Apple until pressure mounted on them. Which brings me to the main point, we're upset Apple HID THIS from us. Rant over.

 

[Baymowe335]

Doesn't mean the phone itself has to slow down


And you would have known to do that HOW? This wasn't disclosed by Apple until pressure mounted on them. Which brings me to the main point, we're upset Apple HID THIS from us. Rant over.

It’s hard to know how something like this would affect over a billion phones and it’s harder to prove what Apple knew and their intent.

Many here have convicted them without even knowing how many phones are impacted or other relevant facts. They will soon see how frivolous the lawsuits are and how little Apple will ultimately be ordered to pay, if anything.

 

[Askolan]

It’s hard to know how something like this would affect over a billion phones and it’s harder to prove what Apple knew and their intent.

Many here have convicted them without even knowing how many phones are impacted or other relevant facts. They will soon see how frivolous the lawsuits are and how little Apple will ultimately be ordered to pay, if anything.

Look man, we're coming from two completely different places. So agree to disagree but here is my viewpoint.

I keep a powerbook G4 12" sitting on my desk next to my main work horses. I keep it there because its beautiful and sometimes I just find myself staring and playing with it; it is a testament to how amazing this company is. Sometimes I even take it to the coffee shop and people ask me what it is, and impressed when I tell them how old it is.

But even with this infatuation, I will not make excuses for them hiding something like throttling of batteries and not informing consumers that the battery was the culprit. The fact is, it was convenient for them to keep it secret and they did us no favors by doing so. I hope nothing comes of the lawsuits BUT I am glad they are there to put pressure on Apple to not pull this again. Until then I will have a wait and see attitude and hold off on updating future purchases. Yeah I'm just one group of purchases, but if enough of vote with our wallets they will pay attention.