Apple Delays iPhone 6 Plus Battery Replacements Until March-April Due to Limited Supply

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Jan 11, 2018.

  1. 1Mac7 macrumors newbie

    1Mac7

    Joined:
    Oct 30, 2017
    #201
    BREAKING NEWS: NEW EXPLOADING IPHONES
    Source: https://www.wikitribune.com/story/2...hone-batteries-explode-in-apple-stores/34961/
     
  2. GuruZac macrumors regular

    GuruZac

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    #202
  3. Phonephreak, Jan 13, 2018
    Last edited: Jan 13, 2018

    Phonephreak Suspended

    Phonephreak

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    #203
    So you are basically replacing the back screen for $600 if u crack the glass
    --- Post Merged, Jan 13, 2018 ---
    Problem is we aren’t talking About android Phones. Let’s stay on the topic of iPhones
    --- Post Merged, Jan 13, 2018 ---
    Yet
    some people here insist that this is continued to a very small amount of users. Deny all you want this is a nightmare for Apple right now
     
  4. I7guy macrumors G5

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    #204
    Can you tell us how many users is actually is? Saying it's a nightmare is just as hyperbolic as saying it's a small number of users. Not to mention, you don't really know if apple views this as the equivalent of the "bubonic plague" or just "swatting a fly".
     
  5. GuruZac macrumors regular

    GuruZac

    Joined:
    Sep 9, 2015
    #205
    The press alone is more than just “swatting the fly”, then add the coming financial hit to Apple. Yes I get Apple is literally sitting on a mountain of cash, but we cannot underestimate the trouble this will cause them. Heck, even the loss of faith many users now have in the brand costs something. I’m not the only one who is no longer loyal to Apple. They over charge for all of their products and most services. This was the wake up call for many to stop wasting so much money every year or two on hardware and now software that is no longer ahead of the game. Nobody can talk of the fluidity and stableness of iOS after iOS 11. And nobody can defend the hardware if it’s only worth a **** for 12 months until Apple decides the throttle it.
     
  6. Phonephreak Suspended

    Phonephreak

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    #206
    I’m just going by that it is still daily news. If Apple doesn’t have the battery’s it’s clearly lots of users.
    --- Post Merged, Jan 13, 2018 ---
    Bingo. Lots of people here live and breath for Apple. I don’t understand why they give a business who wants their money so much influence on their lives
     
  7. I7guy macrumors G5

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    #207
    Yes, the battery replacement program is popular, which is separate and distinct from how many users are actually affected..
    Apple has had an influence on my life, but not in the way you are framing it.
    --- Post Merged, Jan 13, 2018 ---
    The press can say anything they want, how do the consumers feel? All of this press might work against those who want blood from Apple; ie any press even negative press is good press.

    For me, It hasn’t changed my view one way or another, I’m nit going to change my purchase decisions. You, maybe you’ve changed your future purchase decisions. I tend to buy a new iPhone when I feel some newly introduced feature makes the phone better, faster, or easier to use.

    We can’t underestimate this nor can we overestimate the significance. All repair programs cost Apple money, this is no exception.

    As far as iOS 11, I have no issues with it based on where it is in the release cycle vs prior iOS releases.
     
  8. Michael Goff macrumors G4

    Michael Goff

    Joined:
    Jul 5, 2012
    #208
    A) There is no back screen
    B) No, you’re basically replacing most of the phone.
     
  9. Phonephreak Suspended

    Phonephreak

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    #209
    Hence the problem. Drop it crack the glass your screwed. Almost like you must buy ac
     
  10. Michael Goff macrumors G4

    Michael Goff

    Joined:
    Jul 5, 2012
    #210
    It’s almost like the internals have to be glued somewhere. -_-;
     
  11. Phonephreak, Jan 13, 2018
    Last edited: Jan 13, 2018

    Phonephreak Suspended

    Phonephreak

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    #211
    And here is the issue. Glue. Apple loves glue. Just make it replaceable.
     
  12. erpetao macrumors regular

    Joined:
    Jun 19, 2011
    #212
    Be aware that Apple will try to send you off and not change your battery.

    My phone 6 Plus is over 2.5 years old, with obvious battery degradation (battery life runs out very quickly, doesn't even last a working day), but they ran their gimmicky "test" and they said health of the battery was 93% and that it didn't need replacement. After I said I wanted it anyway, they said they were out of stock, and that they would email me when the stock arrived, and I said fine. A couple of days later, I got an email saying the battery was in stock, and that I only had 3 days to show up otherwise they would give my battery to someone else. I was there 9am next day to get it bloody changed.

    So they'll try to avoid changing your battery in 3 ways:

    1. Their fake test saying your battery is 99% health and awesome.

    2. Telling you that they are out of stock and you need to come again some other day.

    3. Trying to make you miss your appointment by making it a very short window where you can come back again to the shop.

    Not to mention all the waiting at the genius appointment (due at 12:00, the chap was not with me until 13:00).

    So you need to be persistent to get your battery changed.

    With my new battery, the phone is definitely smoother, and scrolling is now as it's supposed to be.

    Good luck out there.
     
  13. Zombolo macrumors member

    Joined:
    Nov 5, 2012
    #213
    Apple need to change this stupid throttling policy.
    As soon as possible.
     
  14. GuruZac macrumors regular

    GuruZac

    Joined:
    Sep 9, 2015
    #214
    This further proves the ineptitude at Apple these days. Tim needs to retire and campaign for social issues. Phil needs to sell used cars. Jony needs to retire. He’s obviously past his prime for technology design.
     
  15. I7guy macrumors G5

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    #215
    Fwiw, the likelihood of the scenario is near zero, IMO.
     
  16. GuruZac macrumors regular

    GuruZac

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    #216
    One can only dream.
     
  17. I7guy macrumors G5

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    #217
    IMO, they are the right mgmt team at this point in time.
     
  18. deferredAnon macrumors 6502

    deferredAnon

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    US
    #218
    Did they mention anything about you being throttled? Or, did you ask them?
     
  19. Tech198 macrumors G4

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    Mar 21, 2011
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    Australia, Perth
    #219
    History has proven this is what Apple does..

    When they try and help out customers, they only delay it.

    That is "limited supply" is not helping, its going in the other direction. If u can get a replacement battery, that's good, otherwise your just asked for this delay to happen and accept it for what "it is".

    That's really all u can say about it.
     
  20. PPopMatt macrumors newbie

    PPopMatt

    Joined:
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    Location:
    California
    #220
    ...So does this mean that there will be NO BATTERIES for my fuggin appointment this week in CA? Will they tell me, or do I have to call the store before wasting hours getting there to be told NO Batteries?

    Also, what about the effed up charging port, or minor cracked screen? Can they repair them at the same time, or throw the whole thing out, and tell me to buy a new phone? #@$%#$#%^

    ALL because the iOS11 up-date literally started ANY and ALL Major problems with my battery. There was NO 6-7 Hour Everything Swiped Off drainage before the update...!

    Wait... Theres more!
    So, I plugged in to Charge the iP6 and woke up this morning to see it drained to 1/8" Red Battery Icon. Nothing would make it charge, so I went onto the Apple support page and it said to clean out the belly button lint, and 1/2 H later still no change.
    I figured the battery was dead and that I would HAVE TO to "of course" buy a new $800 phone...
    Following the instructions that I'de need the Serial # before calling, I plugged the dead phone into iTunes and voila, THAT woke it up past the 1/8" Red battery icon, and it started charging.. #$%&#^*&

    What a major waste of time and AINGST...

    @#%$%

    So, anybody getting Apple NOW to replace the RUINED Battery"?
     
  21. Moorepheus macrumors 6502

    Moorepheus

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    Niagara Falls, NY
    #221
    I disagree that it only matters how many are affected at this point in time, as that, every single iPhone with that OS version will be affected at one point or another. However, I do agree, we will probably never know how many do actually experience slowdowns at this time. While I understand with Apple's decision to do what they did, the way they went about it, leads you one speculation about the real motives with the history of complaints of slowdowns on older phones after upgrading to the newest OS when it's released with a new phone.
     
  22. ConfusedChris macrumors regular

    ConfusedChris

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    Location:
    U.K.
    #222
    I don’t think this will hurt sales of the next models much. Later this year eBay etc. will be littered with adverts for “iPhone 6 plus with brand new battery!”

    But they should have started this $29 replacement program just for devices that failed or almost failed the battery test, until supplies were sufficient for everyone to get one quickly.
     
  23. Askolan Suspended

    Joined:
    Feb 21, 2017
    #223
    Apple doesn't sell their batteries to 3rd party suppliers. In fact, consumers and suppliers have tried to pass legislation called "right to repair" that has been receiving a lot of attention as of late.
    --- Post Merged, Jan 16, 2018 ---
    I think it will. My wife and I are holding off on 'upgrading' our 6s Plus and 6, respectively, because the insane slow downs and ghosting we experience now have a cause and can be fixed for a fair price. We'd rather upgrade the battery and get another year or two out of our phones and spend that money on a vacation. Maybe others out there need to have the newest shiniest thing in their pocket, but I'm willing to bet many won't be that enticed to burn their money.
    --- Post Merged, Jan 16, 2018 ---
    I think you're using the wrong word. When there is evidence of a variable causing an effect it is no longer called a placebo. Maybe there are a lot of people out there that want their battery replaced just because they think they need it, but there are also a lot that are replacing it because their phones have become painful to use.
    --- Post Merged, Jan 16, 2018 ---
    The good news is Johny Ive is coming back as head of design in a few weeks after Tim forced him spend all of his time designing their 'campus.'
    --- Post Merged, Jan 16, 2018 ---
    Thanks for the anecdote. We're all wrong and you're right. Your experience should directly translate into our own.
     
  24. macTW Suspended

    Joined:
    Oct 17, 2016
    #224
    “Because their phones have become painful to use”

    Which is completely unrelated to the battery limitations and built-in cpu restrictions with degraded batteries. This is what nobody cares to actually understand.

    “Oh my phone is slow 24/7, it must be Apple slowing it down even though apple’s cpu limitations are an infrequent occupancy only during peak power draw.”

    Don’t let facts get in the way of your opinion.
     
  25. newellj macrumors 603

    Joined:
    Oct 15, 2014
    Location:
    Boston, MA, US
    #225
    Apple loves glue, but not because someone's sweetheart's family is in the glue business. It's because, for better and for worse, Apple has a religious zeal for thinner hardware. If that's an overriding design imperative (and I think it's clear that it is), you're going to wind up with hardware that scores low on the iFixit index and is very expensive to repair when something breaks.
    --- Post Merged, Jan 16, 2018 ---
    I am seriously looking for suggestions for a good vacation that costs my family only US$1440.
     

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