Considering Samsung has done well with their Chromebook lineup.
Samsung consumers just love EXPLODING BATTERIES
Those Chromebooks don't explode like the phones.
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Apple Edges Samsung to Top U.S. PC Customer Satisfaction Survey for 13th Consecutive Year
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Considering Samsung has done well with their Chromebook lineup.
Those Chromebooks don't explode like the phones.
Okay Tim, no need to get upset.
We are SOOOOOOOOOO ready for that exciting magical pipeline that hasn't been better in 25 years.
Outwaiting you patiently until you make what I want.
Right now that's just an MBP and the iPhone 8 or 9S, plus a larger iPad Pro.
Since I am 64, I may need that self driving car by the time it comes out.
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And the surface goes where?
5 of us read an article about PC customer satisfaction of customers who recently purchased products. 5 of us commented about cellphones. The survey was "measuring" customer's satisfaction with their purchase, not with a company portfolio of products. It would be interesting to hear what a Note 7 owner thinks of Samsung's response to the issue. Might not be what some of us think. Maybe @GrumpyMom can weigh in. Mom?
The survey was "measuring" customer's satisfaction with their purchase, not with a company portfolio of products. It would be interesting to hear what a Note 7 owner thinks of Samsung's response to the issue. Might not be what some of us think. Maybe @GrumpyMom can weigh in. Mom? Samsung consumers just love EXPLODING BATTERIES
i'm 36, and I'm not convinced we'll see this magical new pipeline by the time i'm 64, sorry
and I still have that same question. Where do hybrids go. What is the distinction to say "this is a tablet" or "this is a computer" for categorization, or, is it time to create a new category. And if we do that, what are the requirements. Is the iPad pro a tablet or a Laptop? Is the Surface Pro a tablet or a laptop? What about windows powered tablets that aren't hyrids? what about ... it goes on.
I don't have an answer. I can see a surface pro working in both Tablet and Laptop categories, but you don't want to double count them.
They did up until a few years ago. Some people hold out hope they will again some day. In the Apple religion it's the equivalent of holding out hope for the second coming.
Apple support isn't terrible now, But it was absolutely STELLAR about 5-10 years ago. I cn believe it. Heck, they STILL do on occasion nice acts like that. My Niece broke the display on her iPad Mini 2 a few weeks ago. So we went to the Apple store. I told her, that unfortunately, her carelessness was probably going to cost her money (she had been saving up money for a bit and had collected $200), I fully told her expect that they will expect her to pay to fix / replace it.
sure enough. the guy at the store did a pure solid and outright replaced it for free. (I was not expecting that at all)
I kind of wish that he didn't, because She broke it again, which clearly shows she didn't learn a lesson. This time she's being made to live with the broken screen as a bit of punishment for her carelessness (it still works, just a crack through the middle of the display)
No, they did the same for my mom's iMac since it had continuously broken down (HDD, logic board, and GPU) and been repaired until it was out of warranty, and she paid for one HDD repair after warranty and had it fail again. The Apple Retail Store near us wouldn't do anything about it, but she went to a different one later and told them how much **** she had to deal with using that iMac... She had a 2012 27" iMac and got a new (2014? I forget) 5K 27" iMac. This was half a year ago.
While I believe your story (read mine above)
my question is: if you are consistently having failures with the same manufacturer over and over, why do you continue to stick with it? Regardless of Manufacturer if I had the issues you listed I'd be looking elsewhere fast.
That would suggest that Mac should be higher than iPad.
You can see why their priorities are where they are.
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By manufacturer, do you mean Apple? I'm not setting up a Hackintosh for my mother; she can hardly use an iMac without corrupting the OS. Her next Mac will probably not be an iMac, though. The Mac Pro has always been solid, so maybe she'll get a used one (since a new one would be overkill for her).
BTW, I read your story. Surprised they fixed a broken screen due to negligence. In my mom's case, it really wasn't her fault. The guy at the store was asking if we stuck magnets on it or something because the HDD failed three times within one year, lol.
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Good job, Apple. Their customer service is always top notch...atleast from my experience.
Now I do have to LOL at the title of this thread. Had Samsung been number 1, the article would've read "Samsung and Apple top customer service satisfaction survey" Lol but it's whatev, congrats
Now I do have to LOL at the title of this thread. Had Samsung been number 1, the article would've read "Samsung and Apple top customer service satisfaction survey" Lol but it's whatev, congrats
yeah, jI don't really recommend hackintoshes for those who are not able to support themselves with their computer. I'm running one, and it is not without the odd bug / hiccup.
But Apple has made it harder these days to justify buying a mac computer
... . It would be interesting to hear what a Note 7 owner thinks of Samsung's response to the issue. Might not be what some of us think. Maybe @GrumpyMom can weigh in. Mom?
https://www.google.ca/search?q=90%+note+7
About 90% of Note 7 owners are satisfied with Samsung/the note7. Much better than the 84% Apple has in this survey.
Not a fan of Samsung phones, but need to give credit where credit is due that company is killing it. Go competition.
The ipad isn't for me. It simply can't replace a traditional desktop. Unless the iPad pro were to come with, say, MacOS on it. But that would go against their idea of trying to make good desktops / laptops separate from good tablets, rather than trying to shove them together in a mediocre contraption. But lenovo and microsoft have developed hybrids that work rather well to address that problem. As a consumer I'd rather just have one device handle everything rather than having two or three separate things handle different tasks. It's just inconvenient.
But realistically, as a student I have to operate with certain software. Using the app store to download lite programs as an alternative to autodesk just isn't practical. Truth be told I feel like apple is simply drifting away from users who require more freedom. Which is a shame, really. I remember when Macs were the go-to if you wanted to run Adobe apps. The tech behind them was so simple and yet perfect for video and photo editing. Heck, even Avid qualifies macs as certified workstations.
I've seen trends that I find outright offensive, though. They couldn't be bothered to add a second port on their macbooks. The mac pro is running on old tech. They removed CPU cores from the mac mini for reasons I can't comprehend. And there's also the infamous audio jack. To say this is innovation is simply an insult to their customers.
Sure, except teaching my children piano. Other than that and a million other things, no practical use. I agree not a computer replacement but the form factor is great for many practical things.
samsung still holds the crown as far smart phone customer satisfaction. atleast that what consumer reports says anyways. and they only been around for what 80+years.
Can you write an iOS 10 app on an iPhone, can you write any other programs? Stop claiming that iPhone is a computer just because it has a processor. My DSLR has 2 chips but it is still a camera.