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I have Apple Care. Last week I dropped my XS and cracked the screen. In less than 2 hours I was out of an Apple Store with the screen replaced. Cost me $30 + tax.

The only people who care about this are the very tiny percentage of DIYers out there.

There would be a lot more DIYs if Apple Care wasn't so expensive. Funny how you don't mention that.
 
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iPhone sales were down 17% y/y, not 30%.

iPad was up 20%
Wearables up 30%
Services up 16%

iPhone is a huge business but is a mature product. Total active devices are still growing every month and again hit new records in all markets.

Enough with the financials. We get it. Apple is making money. Not exactly a priority for customers. Maybe you'll be more at home at APPLrumors.com
 
We know what Apple's priorities are, but the proposal is bad. Consumers know what they're buying, so just let them choose alternatives if they don't like Apple's lack of repairability. Or they can buy the insurance.

That would work if other products weren't falling gloriously behind in security. *cough* Android *cough*
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Nobody's stopping you. You can buy parts and build Linux-based stuff.

Say goodbye to security, then.
 
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Enough with the financials. We get it. Apple is making money. Not exactly a priority for customers. Maybe you'll be more at home at APPLrumors.com
I’m correcting a mistake made here based on financials.

Shareholders own the company and usually know more than the typical Apple fan. You need to be reminded you’re in the minority complaining and this right to repair nonsense is no different. Most people couldn’t care less about opening their own phone.

It’s AAPL, btw.
 
As a former retail employee, I’m all for right to repair. But I have seen some real dumbass **** that customers try to lay back on apple because *they* ****ed something up. A few fires come to mind.
 
Apple is just going to make it harder and harder. If you want their decent services and software you’re just going to have to let them control everything you do with your hardware. Which means paying thousands of dollars per year in their case.

If the quality was as good as it was a few years ago, (iPhone 4 - iPhone 5S) repairability would be less necessary. Even though, Macs have always had their issues. Like the 2011 GPUs.
 
If these devices are so dangerous maybe they should be banned altogether until they are redesigned to be safer...

I guess they’re just dangerous enough that only Apple can fix them, but not so dangerous that they are too dangerous otherwise. Funny how that has happened.
 
Don’t you think a battery is a lot more dangerous than it needs to be if it is held in with an insane amount of adhesive so the actual battery bends in half when you try to pull it out? Seriously, it’s like Apple designs those command things to rip when you try to pull them out.
 
I'm not opposed to having the thing "unfixable" by a regular customer, but it should be FULLY required that every battery-powered device sold should have to disclose how to change that battery as public information. Leave it to screwdriver shops, but don't make it hard on those shops that are solely in the business of preventing e-waste.
 
Not only does Apple not want you or others tinkering with their products, they don't want you to know if a device is salvageable. Their Support Community is censoring revelations that a water damaged phone's data is recoverable...

Apple's motives are suspect. The average person knows his comfort level and abilities when it comes to mechanical repairs. Those who shouldn't attempt a repair usually won't. If someone is overconfident, he'll probably ruin the phone before he can touch the battery.
 
If these devices are so dangerous maybe they should be banned altogether until they are redesigned to be safer...

I guess they’re just dangerous enough that only Apple can fix them, but not so dangerous that they are too dangerous otherwise. Funny how that has happened.

That’s a very silly thing to say. Anything with a switch mode power supply is dangerous. So are you saying we need to make electricity less like itself?
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Imagine how awful it would be if the only place you could get your car repaired was at the dealership you bought it from. This is why people should have the right to repair a hardware item they bought and own via the repair shop of their choice.
Have you heard of Tesla? Lol
 
That is fiction, speculation.

The real revenue data says 17%. Unit sales are unknown, but ASPs are likely unchanged.
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That’s nonsense. List all the great hardware available you can repair from other companies.
Well most laptops and desktops from other manufacturers. Phones I would say are pretty similar when it comes to difficulty repairing them. At least other manufacturers don't use propriety screws.
 
Don’t you think a battery is a lot more dangerous than it needs to be if it is held in with an insane amount of adhesive so the actual battery bends in half when you try to pull it out? Seriously, it’s like Apple designs those command things to rip when you try to pull them out.
I never have that issue...
 
Well most laptops and desktops from other manufacturers. Phones I would say are pretty similar when it comes to difficulty repairing them. At least other manufacturers don't use propriety screws.
Great, use those and buy twice as often. Android phones after 2 years? It better be repairable because it sure won’t work without repairs.

Maybe a nice Dell laptop? LOL...good luck with customer service if you need it...hahaha.
 
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One thing that really is frustrating as a DIYer is how do we get proper parts to use? Isn’t it safer if we use real OEM batteries and stuff rather than being forced to use eBay or amazon items? I have the skill to do the job, I don’t need to pay someone to do it.
 
That’s a very silly thing to say. Anything with a switch mode power supply is dangerous. So are you saying we need to make electricity less like itself?

Yes, of course it’s a silly thing to say. I was saying that because it’s the logical response to the silly thing Apple is saying. I was aiming to highlight the silliness of Apple’s position with a similar level of silliness.

I wasn’t literally calling for iPhones to be banned. :)
 
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I’m correcting a mistake made here based on financials.

Shareholders own the company and usually know more than the typical Apple fan. You need to be reminded you’re in the minority complaining and this right to repair nonsense is no different. Most people couldn’t care less about opening their own phone.

It’s AAPL, btw.

Right to Repair isn't strictly a DIYer liberty. And if you let tech companies write their own rules and erode people's property rights—whether it's their purchases or privacy—you'll wish you stood with the "minority" when more businesses no longer have to satisfy minimum expectations, and preempt your right to sue.
 
As a former retail employee, I’m all for right to repair. But I have seen some real dumbass **** that customers try to lay back on apple because *they* ****ed something up. A few fires come to mind.

I worked as a repair tech for a 3rd party Apple Authorized repair shop. More than half the iPhones that used to come in were phones that people tried to repair on their own and damaged parts trying to open the device. Usually Digitizer cables, LCD flex cables and connectors.
 
I like repairable devices, but not government legislation demanding manufacturers create such devices.

The government isn't doing that. The proposed rules are that any support docs they give to authorized repair techs, they have to give to the customer too. Same with parts too. Any parts that an authorized repair tech can buy, the customer should be able to buy too.
 
You're definitely in the wrong when you've been reduced to arguing that customers are too stupid to repair their own devices without damaging them, even with the proper tools and guides available. Hopefully the California lawmakers don't buy this absurd argument, but knowing the stranglehold that lobbyists have on politics, they probably will...
 
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That would work if other products weren't falling gloriously behind in security. *cough* Android *cough*
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Say goodbye to security, then.
Ok, well you have your choices, and nobody forces you to pick one. Also, part of Apple's hardware-based security, like the T2 chip, makes their stuff harder to repair, but the other glued-in stuff isn't so justifiable.
 
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The government isn't doing that. The proposed rules are that any support docs they give to authorized repair techs, they have to give to the customer too. Same with parts too. Any parts that an authorized repair tech can buy, the customer should be able to buy too.

Ahh I see. I wonder if it will backfire as Apple wants to protect its own interest, will just make them even more specialized such that consumers won't dare crack them open, parts and manual in-hand or not.
 
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