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I have Apple Care. Last week I dropped my XS and cracked the screen. In less than 2 hours I was out of an Apple Store with the screen replaced. Cost me $30 + tax.

The only people who care about this are the very tiny percentage of DIYers out there.

The point of this right is about making the hardware repairable (at reasonable cost) beyond the protective bubble of extended warranty.

Who would do a DIY repair on a product within warranty period?

You like AppleCare+? So do I, but why limit it to 24 months? Product like iPhone is risky due to its high mobility, it should have way more than just 24 months applecare. We need 48months at least!!
 
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The point of this right is about making the hardware repairable (at reasonable cost) beyond the protective bubble of extended warranty.

Who would do a DIY repair on a product within warranty period?

You like AppleCare+? So do I, but why limit it to 24 months? Product like iPhone is risky due to its high mobility, it should have way more than just 24 months applecare. We need 48months at least!!
There's third-party phone insurance if you really want it. IMO it's best to just not do that and buy another phone (old or new, iPhone or Android) if yours breaks. This isn't like car or health insurance where you have to be risk-averse.
 
"The lobbyists said that if improperly disassembled, consumers who are trying to fix their own iPhone could hurt themselves by puncturing the lithium-ion battery"

I guess people shouldn't be allowed to repair their own cars either, because I'm thinking an internal combustion engine is a lot more dangerous than a cell phone.
 
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I, like you, are likely part of the problem? We keep buying their products, (well actually there's been a huge drop in my Apple spend - I make a point of at least looking at non Apple alternatives now).

For sure I'm part of the problem. I just can't bring myself to use Android.
 
I have years of experience of iPhone and other devices repairs and I agree with pendent and little repair shops can’t guarantee you quality and safety, also many times third party repaired iPhone have issues, users will blame Apple not the repair shop or themself.
Who doesn’t agreed with this are delusional and for sure didn’t worked for years in this market
 
All I know is that if Apple computers were user upgradeable/repairable, I would be more eager to pay for one and less likely to refrain from buying one thinking about the future condition of it.
Not that Apple is the only one doing this, but since I don't care about buying other brand computers right now (Windows 10), then that's what I care for.
 
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Ridiculous. This right to repair law isn't just about consumers being able to repair their own products it's about repair shops that don't want to be affiliated with Apple being able to obtain parts to do repairs on the behalf of consumers.

And I want to also add, I changed the battery in my own MacBook Pro 15" - The kind that is glued in. Really wasn't that difficult, consumers aren't as thick as Apple wishes they were.

Bingo... one area where Apple is REALLY nasty is repairs. I ramble about his a lot but after 5 years your device is branded 'vintage and obsolete' and Apple treat you with the same blank face you'd get if you asked Sony to repair a 1970's Walkman. Except... your 2014 iPhone 6 is still pretty modern and relevant whereas the Walkman's obsolete since tapes are no longer sold in most retail stores. IMO an iPhone 6 shouldn't be referred to as if it's a Newton! If all that's wrong with one is that a battery, screen or cable is busted, your $800+ device SHOULD be repaired if you want it repaired and 3rd parties doing this shouldn't be treated like criminals.

IMO if Apple continue to screw long-term customers they risk isolating the core group that got them where they are today. I'm now on a much higher income than ever but my Apple purchases peaked aged ~25 when my income was very modest (living in a share house, working in a junior role, blowing heaps of cash on random stuff because I could...etc). I bought more stuff then because I had zero life commitments. However, if people like me turn away from Apple when buying desktops/devices for their kids/families (and beyond - I'll have a heap of time + disposable cash once the kids are grown up) then Apple's gonna get a massive smack in the cojones. If we turn into Windows/Linux/Android guys...etc we'll probably never return.

I have years of experience of iPhone and other devices repairs and I agree with pendent and little repair shops can’t guarantee you quality and safety, also many times third party repaired iPhone have issues, users will blame Apple not the repair shop or themself.
Who doesn’t agreed with this are delusional and for sure didn’t worked for years in this market

Sure... there are dodgy ones that will look on YouTube (having never done it before) and blame Apple when their job doesn't work.

BUT, check this guy out!!!

Some are frigging amazing and would be even better if Apple sold them parts + component diagrams...etc.
 
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Repair shops, plumbers, electricians, etc. (of all kinds) do a fair amount of business bailing out DIYers who muck things up. And sellers of parts sell a remarkable number of extra parts to DIYers who break or mishandle the first set of parts. And manufacturers make a fair bit of money from DIYers who manage to totally trash a product that could have been successfully repaired by someone with more experience.

So sure, bring it on, Right to Repairers. While some of them undoubtedly have all the skills necessary, a very substantial number do not. They seem to think anybody can do it, with next to no experience. It's kind of insulting to trained craftspeople everywhere. What are they thinking, that a particular trade doesn't require a college degree, so it must require no skill at all?

I started doing professional electronics repair more than 40 years ago. Lots of broadcast and recording studio gear, from tape recorders on up to 50 Kilowatt broadcast transmitters. I've built and wired studios and custom equipment. I've done my share of laptops and desktops, and yes, iPhones. Those things are like freakin' Swiss watches (you think you're competent to do Swiss watch repair?). I'm also handy around the house - plumbing, household wiring, masonry, appliance installation/repair... I've done my share of oil changes, replaced alternators, distributor caps and points...

All to say, I know the difference between my professional repairs, and my (relatively) amateur repairs. I do a really nice copper pipe sweat joint, but only because I learned the finer points of soldering on an electronics bench. Practice definitely makes perfect, and DIYers rarely can get enough practice.

I would not do something like an iPhone or iPad without a shop full of specialized tools. And not the tools sold by DIY websites (you know who you are). They intentionally pare down their tool lists and repair procedures to something that the average consumer is willing to try/pay for. They sell simple screwdrivers, while the pros use expensive, torque-limiting drivers that prevent over-tightening/stripping. Every iPhone display kit they sell ought to include 2 or even 3 gaskets, because it takes practice to get those things applied so that the final seal is truly water-resistant.

And screws... it takes care and a bit of organization to not have one or two screws leftover after sealing up the display. "Oops! Where does that belong?" Hell, even the pros screw that up (excuse the pun). I did a series of repairs on my old Powerbook G4. The first time I opened it up, I discovered that the authorized repair shop that had previously replaced the HDD had also lost/left out a good half-dozen screws.

So yes, I've opened a fair amount of gear in my life. Do I hate the adhesives used in today's repairs? Not on your life. Screws manage to shake loose and rattle around inside, potentially shorting-out one circuit or another. It even happens to iPhones (I'm talking about you, iPhone home button screws!). The age-old solution to screws coming loose is a product called Loc-Tite. Literally a dab of glue on the screw threads. It used to be the mark of a well-constructed piece of electronics (and auto mechanics will say an 'Amen' to that, too). Ask any cabinetmaker... one mark of quality furniture is "screwed and glued." Right, Norm?

How do you make something water-resistant without a properly-applied gasket? Gaskets also work better when they've got adhesive on them, but it means you have to apply the gasket right the first time and they're a pain to remove. No pain, no gain!

And electronics manufacturers have been using tape and other adhesives to tack-down wires so they stay in place for as long as I've been opening gear.... Why are iPhone batteries affixed with double-stick tape? (Well, it's actually similar to 3M Command Strips - the kind where you pull the tab and the adhesive comes cleanly off the wall.) You don't want those lithium batteries flopping around and possibly getting punctured, and it's better if they're not clamped down in case they start to expand.

Every piece of gear that's designed to be easily serviced is bulkier and more expensive than gear that's harder to repair. Simple fact of life. Extra connectors/chip sockets, extra screws, extra access hatches, hardened steel fasteners (so the screw heads or threads don't strip)... And all that expense, size, and weight does not assure a maintenance-free life. On the contrary, every extra part seems to increase the likelihood of failure.

Adhesives are a trade-off. They reduce the likelihood a repair willl be needed, but they make the remaining repairs harder to perform. The last iPhone without a gasketed/glued-down display was iPhone 6. Fast, easy display replacements. Far higher incidence of accidental liquid damage. Take your pick.

In the end, consumers prefer to pay lower prices and manufacturers are happy to oblige. Adhesives often deliver higher strength and longer, trouble-free product lifetimes, at lower cost in both parts/materials and labor. They often also reduce overall bulk. So, for the large number of consumers whose gear never needs a repair, glue is great. Manufacturers love the lower repair rates (lower warranty costs) and the reduction in products that fail right out of the box (less susceptible to failures due to in-transit vibration).

So sure, let the states all pass right-to-repair laws. I guarantee that total-cost-of-ownership will go up, not down.
 
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It's not Apple's job to protect idiots from themselves, or from bad repair shops. Allow for personal responsibility, and for nature to take its course where necessary

"Oh but then they'll come crying to Apple and blaming us!" - tough. Either show good customer service by repairing it anyway for a reasonable nominal fee, or grow some balls and turn them away, explaining that it's a botched repair and their warranty is void.
 
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This is getting ridiculous. People have been repairing and maintaining their own cars for nearly a century. Crawling under a 1- to 2-ton hunk of steel and aluminum and having it come crashing down on you is a lot more dangerous than poking a hole in a LiIon or LiPo battery and having it put on a light and smoke show...
And regularly on the news we see stories of DIYers being crushed by their car, not many but it does happen.

I like working on my car and I've fix a few things over the years, even swapping an engine many years ago but I know my limits and just like smartphones newer cars with complex electronics need the be done by experts or you can cause big problems, void any warranty you might have and cost you thousands to get it fixed at the dealer.

And on this theme, I swapped the HDD out of my old 2010 MacBook Pro for a SSD, easy job on that model, but I would never think about doing the same for my 2012 iMac, which requires the screen to be removed to get to the HDD. I know y limits.
 
Apple is fighting Right to Repair initiatives in California by telling lawmakers that consumers could hurt themselves attempting to repair their own devices, reports Motherboard.

A strawman argument, the right to repair is allowing third party repairs.

Plus no one is going to hurt themselves, sorry a small percentage of darwinian users might be affected:D
 
Ma late 2008 unibody macbook design was great. It had latch on the bottom, which, when lifted, opened the battery and hard drive department. After that I could simply pull the battery out and insert the new one, that I bough in the apple store. A small child could do it without fear of being hurt. For replacing a hard drive, all I had to do is remove one screw, and I could remove it and put standard SSD inside. For RAM replacement, I unscrewed a few screws on the bottom which removed the whole bottom plate, and again - easy replacement with standard components (and also useful for cleaning the inside). It was one of the coolest things on that computer, especially considering how thin and sturdy it felt compared to way worse designed PC laptops, while having better keyboard and being almost silent (literally silent after SSD upgrade).

Year after that they removed the latch and starting with retina series it all slowly went to hell, peaking with the latest generation, which I wouldn't touch with a stick, considering it's reliability and repairability combo. Pretty sad for a "premium" computer IMO.
 
Right to repair doesn’t only mean making design easier to repair, it also means making parts available to purchase and schematics. Apple does none of that. Just by watching Louis rossmann channel you can see many stupid design decisions apple made designing MacBooks alone where you can fix it by replacing a single small chip.
 
Making it easy to repair IS getting the hardware right. Repairability is an incredibly important part of industrial design, and one that Apple gets very wrong.
I disagree, I think Apple gets their designs very right and they do it on purpose to the detriment of the consumer. Case in point, the Mac Mini was fairly easy to repair up until 2012 then it was purposely designed to discourage repairs. I recently purchased a Lenovo ThinkCentre Mini computer and it’s slightly smaller than my 2012 Mac Mini.

The repairability on the ThinkCentre Mini on a scale of 1 to 10 is a 9. Super easy to take apart and the SSD storage is on a user, non proprietary M2 storage card. The 2018 Mac Mini has soldered SSD storage on the motherboard along with it’s separate T2 controller. The controller on the ThinkCentre Mini SSD is on the M2 storage card. The bullshi t is starting to catch up with Apple and consumers are beginning to take notice.

Buying a $2000 MBP and having to pay hundreds for a display repair because the display cable if it goes bad is part of the screen or needing to have your keyboard replaced is downright BS. This **** is done on purpose and why I refuse to pay $999 for a 2018 Mac Mini when I can buy an equally spec’d ThinkCentre Mini for $398.
 
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Had this recently, when a small chip in the front panel of an iMac's glass cost £700.

LCD was fine, it's purely a layer of damn glass.
 
I disagree, I think Apple gets their designs very right

I beg to differ.
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It's not Apple's job to protect idiots from themselves, or from bad repair shops. Allow for personal responsibility, and for nature to take its course where necessary

"Oh but then they'll come crying to Apple and blaming us!" - tough. Either show good customer service by repairing it anyway for a reasonable nominal fee, or grow some balls and turn them away, explaining that it's a botched repair and their warranty is void.
It's not for Apple to decide.
 
Bingo... one area where Apple is REALLY nasty is repairs. I ramble about his a lot but after 5 years your device is branded 'vintage and obsolete' and Apple treat you with the same blank face you'd get if you asked Sony to repair a 1970's Walkman. Except... your 2014 iPhone 6 is still pretty modern and relevant whereas the Walkman's obsolete since tapes are no longer sold in most retail stores. IMO an iPhone 6 shouldn't be referred to as if it's a Newton! If all that's wrong with one is that a battery, screen or cable is busted, your $800+ device SHOULD be repaired if you want it repaired and 3rd parties doing this shouldn't be treated like criminals.
Remember how it was reported that the battery scandal and the cheap battery replacement program that came from it hurt sales new iPhones last year? Getting a fresh battery in your old device and the performance minded iOS 12 effectively damaged the psychological hold they had on people where they think they must upgrade their degraded devices that only feel old because of things Apple has total control over like optimization of their OS. Last year hurt their bottom line enough that they’ll fight anything that weakens their hold on having a barrier to repairability to steers towards “upgrading” and likely won’t focus on performance for future updates while some types will defend it by saying it’s because a old device doesn’t have 3+GB of RAM which will evolve in 10 years into people saying it’s because it doesn’t have ridiculous amount like 16GB.
 
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LOL
it amazes me how some people can buy Apple's deffence..

If Apple makes their products more repairable,more people will repair them themselves /get them repaired by affordable repair services.

less people will buy the overpriced Apple Care,less people will pay the ridiculous Apple out of warraty service fees and less people will be forced to buy a new device instead of repairing their current device.

Product's lifespan will extend,and all of this means less profit for Apple.

that's the only reason Apple is,against it.
 
I have Apple Care. Last week I dropped my XS and cracked the screen. In less than 2 hours I was out of an Apple Store with the screen replaced. Cost me $30 + tax.

The only people who care about this are the very tiny percentage of DIYers out there.
You are factually incorrect in all cases.

It cost you more than $30 if you purchased Apple Care.
Right to repair is more about laptops and desktops and to a lesser extent iPhone repairs.
It is about freedoms and not dictation from Apple.
If every company denied right to repair, you would be forced to buy toner/ink from the manufacturer with less competitive prices. You would be forced to get your car serviced at a dealer, even if the dealer is not close to you.
Look at the situation with John Deere.
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If you don't like the idea of not being able to self-repair, don't buy it. There are plenty of other options available.
Or look at it another way. If a company does not entertain my right to repair. Get them to change their mind and if that doesn't work, legislate.
If companies had their way, we would all have 60 different charge connectors.
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That’s a very silly thing to say. Anything with a switch mode power supply is dangerous. So are you saying we need to make electricity less like itself?
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Have you heard of Tesla? Lol
I didn't think Tesla had repair shops. Isn't it put out to third parties?
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The auto industry is not a good comparison. It’s far easier to repair a vehicle than it is to repair a very small electronics device built to exacting tolerances.
The auto industry is a perfect example that people like you try to discredit.
Watches are even smaller than laptops or desktop computers and build to even higher tolerances and yet I can go to any watchmaker to get a watch repaired.
 
It's not a right to repair, that's just the name of the bill. And yeah, it's not a good reason. Why should Apple be forced to change how they build their devices? Consumers have choices, let them use them. Right now plenty of people are happy to give Apple $800-$1K for a phone they can't repair.
Apple and everyone else is already told how they build their devices with the current laws that exist. That’s what laws sometimes do: force companies to do something for the common good, sometimes regardless of whether it helps a majority or a minority.

California, a large, tech savvy state, is the right choice for this discussion to happen.
 
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I don’t want a sh*ttier version of something simply because it’s easier to repair.

That said, I do acknowledge and enjoy being able to upgrade or replace parts in a computer. I think phones are harder and I’m less likely to deal with them because of that fact.

I don’t want the dumbing down of products and design to occur simply because there’s a rule or law passed in another country, that states it must be easier to repair.
Strawman argument. The law is not about how easy something is to repair but about who can repair it and spare parts being made available or third party parts being authorised and so on
 
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Apple is fighting Right to Repair initiatives in California by telling lawmakers that consumers could hurt themselves attempting to repair their own devices, reports Motherboard.

Over the course of the last few weeks, an Apple representative and a lobbyist for ComTIA, a trade organization representing major tech companies, have been meeting with legislators in California with the aim of killing right to repair legislation that would make it easier for customers to repair their own electronics.

iphone-x-teardown-800x614.jpg

Image via iFixit
The pair have met with members of the Privacy and Consumer Protection Committee, which held a meeting on a right to repair bill this afternoon. Apple told lawmakers that customers could potentially injure themselves by accidentally puncturing the batteries in Apple devices during attempted repairs.Apple has continually lobbied against right to repair legislation across multiple states. Such legislation would require companies like Apple to provide repair parts, tools, and make repair information available to the public.

Apple devices are notoriously hard to repair given the small, proprietary components and large amounts of adhesive, with repair site iFixit giving Apple products almost universally low repair scores.

Still, the difficult repairability has not stopped thousands of small independent repair shops from making iPhone repairs. Nathan Proctor, director of consumer rights group US PIRG's right to repair campaign, told Motherboard that suggesting there are safety concerns related to spare parts and manuals is "patently absurd."

"We know that all across the country, millions of people are doing this for themselves. Millions more are taking devices to independent repair technicians," he said.

Article Link: Apple Fights Proposed Right to Repair Legislation With Warnings of Consumer Harm
 
What a dumb law idea. The safety thing isn’t important but why pass a law for the 1% who want to repair vs the 99% who just want better devices more densely developed. Even more modern cars are becoming hard to repair without super specialized tools because they are packed.

This is one of those ideas that sounds good when the geek is proposing it that will harm most other people who just don’t care.
 
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