Every time this comes up, it's funny how little Europeans apparently know about their own laws...
They claim the law provides two years of warranty and Apple *has* to fix it.
*sigh*
First of all, the law says that you get 24 months of coverage from the *retailer* not the *manufacturer*. So unless you bought your device from an Apple Store, Apple does not have to fix it. You have to go to the retailer.
(This applies to the UK law, too, but you get 6 years.)
Then, if your device breaks during the first 6 months, you're golden. The law assumes it's not your fault, and the retailer would have to prove it is. The retailer must fix your devices.
(This applies to the UK law, too.)
However, after 6 months, *you* have to prove the problem was there when you received the goods. That's virtually impossible (or prohibitively expensive) for electronics, unless it's a known and common problem (not too different from the situation for a class action). So, basically that's worth nothing.
(This applies to the UK law, too.)
So there you go. Things aren't magically better in Europe. People sometimes have success in getting a free repair by misquoting the law and/or being lucky and/or being pushy. Good for them. But don't complain about companies violating your rights if you only have a passing knowledge of them.
