Someone buys you your tech stuff surely. No person who has ever worked to earn money would be capable of uttering such inanities.
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Apple Hit With Class-Action Lawsuit Over Failing 27" iMac Displays
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Someone buys you your tech stuff surely. No person who has ever worked to earn money would be capable of uttering such inanities.
Or buy AppleCare and the iMac with your Amex and get a free year for a total of 4.
That perk is a two way street, but I know what you are saying.
Displays have been one of their worst points in terms of consistency and reliability.
I've had both LG and non LG panel displays. There are not many non-LG panel desktop displays left on the market. Eizo used to often source Mitsubishi or Hitachi (who pioneered IPS) types, sometimes Samsung (during the PVA era). Now it's basically all LG. If they intend to use those panels, they should be careful about how they're implemented. What a vendor's equipment can really withstand vs what they say is an important point when it comes to vetting parts. I don't think you can say it's the fault of a sub-component contractor when you buy a specific brand, which continues to use that sub-component contractor due to a small array of options in the yields required or whatever other reason. Either way you know who shipped you a working computer.
It's a class action suit. He's not going to be getting that much money out of this if they win.
Or didn't you know what a "class action suit" is? Pathetic.
I have had my 21.5" mid 2011 iMac since about 2 months after it came out and the only thing thats gone wrong is the superdrive has stopped working but i just brought a £30 samsung usb one from amazon and it works perfectly after reading this i am now thinking about applecare lol...
No one should ever need AppleCare in the UK. We have consumer laws here which states that a product should be 'fit for purpose' which for expensive electronic products means lasting longer than 1 year!
I had an iPhone 4 fail on me after 18 months. Knowing UK/EU legal legislation resulted in a free replacement.
Not sure how his case stacks up in the US though...
Pleople need to understand that a 1 year guarantee is not legally the minimal level over cover in the UK/EU! AppleCare is for dummies!
I had an iPhone 4 fail on me after 18 months. Knowing UK/EU legal legislation resulted in a free replacement.
Not sure how his case stacks up in the US though...
Pleople need to understand that a 1 year guarantee is not legally the minimal level over cover in the UK/EU! AppleCare is for dummies!
Come on, with $5 million? Clearly he is saving up for an upgrade to the Mac Pro with that kind of moneys. He will need it if he wants to upgrade to the biggest RAM and SSD options.
Nah, the number is big because it's a class-action. If they win it , they'll have to split the rewards with the other 5 million owners. Thus, the lawyers will get about $2.5 million, and everyone else will get about 50 cents.
Except that in practice those laws don't mean anything. If your Mac fails in the UK after 1 year and 1 day, they still won't fix it. You'll have to sue them. Which you won't do. And they know that. So they charge you more than in the US but you don't get any benefit from it whatsoever. If anything they should charge less since they're selling you false hopes and plus it rains all the time.
As others have pointed out, you may want to actually read the complaint or re-read the posted story. The complaint says "The aggregated claims of the individual class members exceed the sum value of $5,000,000, exclusive of interest and costs..." Aggregate is defined as a whole formed by combining several elements. Hence, the class action suit.
NO, actually I can talk like this because I DO WORK for my full living. You have assumed about me wrongly. Maybe I should have worded that a little different...maybe not.
I don't think this is an accurate statement. As previously posted here, the price shown on the UK Apple Store is the total price the buyer pays.
For example, if I bought the base model iMac 21.5" the total I pay is £1,149.
How much would it cost you in total, including your various taxes, for the same item?
So you are perfectly fine with a product that has a high failure rate as a normal business practice? Wow, you are a corporate shill.
This isn't some putz suing because the coffee was too hot, this is a complaint about a product with a high defect rate that Apple hasn't addressed.
Yeah, they guy should have purchased Applecare, but that still doesn't excuse issues with higher than expected failure rates.
A computer less than 2 years old dying is frustrating for sure... Just make a big fuss at your local Apple store and you'll get free stuff even out of warranty. All these lawsuits are just disproportionate. Nobody sues Dell, HP, Lenovo, etc for early failures. (Well except for that exploding Dell battery).
Just because you paid $1000+ for a computer doesn't mean you can hold the manufacturer for long-term use. I paid $10,000+ for a car but I will not be asking that manufacturer to keep my car running for free past its warranty.
Besides, the guy was offered a out-of-warranty repair, which in itself is above and beyond the tech industry. Ever called Dell for out-of-warranty repair? Even if you want to pay them money they just laugh at your face.
Everyone just wants a buck from Apple's riches.
Over the years I have gotten several checks from Apple as a fallout from these class action suits even though I never had an issue with ANY of my products. Too bad I don't own an iMac, or I could have received free money again.
Just because you paid $1000+ for a computer doesn't mean you can hold the manufacturer for long-term use. I paid $10,000+ for a car but I will not be asking that manufacturer to keep my car running for free past its warranty.
Besides, the guy was offered a out-of-warranty repair, which in itself is above and beyond the tech industry. Ever called Dell for out-of-warranty repair? Even if you want to pay them money they just laugh at your face.
Everyone just wants a buck from Apple's riches.
Over the years I have gotten several checks from Apple as a fallout from these class action suits even though I never had an issue with ANY of my products. Too bad I don't own an iMac, or I could have received free money again.
That's what I thought. Until my Mac failed a year and a few months after warranty, and they told me I'd have to pay for it to get it fixed. What am I supposed to do? Sue them? They just said no, and that was it. I can shout at them all I want, if they won't do it, there's not much I can do! If I had AppleCare, they would have fixed it for "free". So, AppleCare in the UK does have its use, simply because laws might look good on paper, but in practice they don't always apply.
You also have to "prove that the fault was there upon delivery" which literally means "you will need a time machine otherwise you're ****ed"
I dont know how this can wven be allowed to proceed in a sane society. He bought a product and it failed outside of warranty and is suing for about 2500x its original worth.
If this is such a big issue then Apple would probably do a recall. Id imagine most of this 300+ page thread is this guy moaning and people sayin thats life.
Just get better warranty regulations. 1 year isnt good enough and it should be more but if thats what you have and people arent pushing to change it then dont get mad when your products fail outside this.
If this is such a big issue then Apple would probably do a recall. Id imagine most of this 300+ page thread is this guy moaning and people sayin thats life.
Just get better warranty regulations. 1 year isnt good enough and it should be more but if thats what you have and people arent pushing to change it then dont get mad when your products fail outside this.
Given how the iPhone and iPad (but particularly the iPhone) threads here are flooded every release date with Europeans looking to score "cheap" Apple merchandise in NYC Apple stores, it seems like a lot of people prefer our pricing model.
Warranty
Apple could easily just make the warranty 3 yrs. Why not. The quality of their products is excellent in comparison to most of the competition. And speaking from hands on experience our family all have Macs / iDevices going on some 7-8 years, and now not one hiccup. This goes for others I know as well. I am sure there is always the exception with hardware failure, but I agree with most here, 1 year is simply not enough.
Apple could easily just make the warranty 3 yrs. Why not. The quality of their products is excellent in comparison to most of the competition. And speaking from hands on experience our family all have Macs / iDevices going on some 7-8 years, and now not one hiccup. This goes for others I know as well. I am sure there is always the exception with hardware failure, but I agree with most here, 1 year is simply not enough.
I have a three year 27" iMac which has developed major yellow splotches on the screen. Apparently others have suffered the same, something to do with separating strata or something.
I haven't been aggressive, but Apple's response was "you should have bought AppleCare."
Uhm, no. The product, which is top of the line and hardly cheap, should not have these issues and I should not have to pay several hundred dollars on top of the already premium price to ensure that I don't get stuck with a lemon.
I haven't been aggressive, but Apple's response was "you should have bought AppleCare."
Uhm, no. The product, which is top of the line and hardly cheap, should not have these issues and I should not have to pay several hundred dollars on top of the already premium price to ensure that I don't get stuck with a lemon.
Apple could easily just make the warranty 3 yrs. Why not. The quality of their products is excellent in comparison to most of the competition. And speaking from hands on experience our family all have Macs / iDevices going on some 7-8 years, and now not one hiccup. This goes for others I know as well. I am sure there is always the exception with hardware failure, but I agree with most here, 1 year is simply not enough.
They could, but they don't have to so why would they. It would only cost them a lot more in repairs in the machines that have broken.