Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
So... Are they still going to replace Radeongate affected ones with refurb logic boards that still contain the same manufacturing flaw (poorly applied thermal paste)?

I had my 2011 15" (2.3/16/512GB 840 Pro/1GB 6750M/AG screen) reballed with leaded solder and properly reapplied the thermal paste.

If their replacements follow their repair history then everyone will get the same defective boards as a replacement. As far as I'm aware every single repair was a refurbed board and not a design change. Both of my replacements were refurbed boards and the first replacement died within a week of being installed.
 
I had one die myself and a friend had two die. Microsoft not only shipped both of is a box to send it in for a brand new one, they did so on all three without a single question asked. They didn't care what serial number they had, where they were purchased or how they were purchased. We both called support and they said to give us their address and a new one was on the way. They even had the new ones delivered before the old ones made it back to them. Either you talked to the wrong person or you didn't actually call them. They were the epitome of perfect customer service when they initiated their replacement program. Hell, both of my friends 360's were the base model and they replaced them with the Elite version with the 250gb hard drive included as an upgrade.

I remembered my 360 also dying. Actually, of 3 friends that owned the early version all ended up dying. MS replaced them and IMO did it right.
 
How ironic: my MBP suddenly went black and restarted (twice, as usual since Yosemite) while I was reading this thread…
 
If their replacements follow their repair history then everyone will get the same defective boards as a replacement. As far as I'm aware every single repair was a refurbed board and not a design change. Both of my replacements were refurbed boards and the first replacement died within a week of being installed.

I've thought about waiting until the close of this repair period. That way the replacement, which may not be much better than my current, will allow me to use my MBP for as long as possible. If I could make it another 2 years I'd be happy.

My system will randomly have problems, but it doesn't happen for months at a time. It's only crashed once, but windows will usually become corrupted when "it" finally happens.
 
Maybe the idea, is after u see these replacement programs and searching for a mac, its probably a safe bet not to buy these models.
 
For People Who Bought Replacement Machines?

I mean, it's awesome they're doing this, but I when my 2011 MBP went down a few months ago, I had to buy a new one. I wonder if they'll let me return it.
 
Better late than never. My late-2011 failed about 10 months ago.
Mine did too! After it died, I kept it in the closet hoping that Apple would do the right thing (voluntarily or forced to)... and now they're finally going to.

I'm disappointed in Apple that it took so long and only after a lawsuit was filed.
 
So... Are they still going to replace Radeongate affected ones with refurb logic boards that still contain the same manufacturing flaw (poorly applied thermal paste)?

It's my understanding that a lot of the issues with modern electronics stems from the use of lead-free solder?
 
Maybe the idea, is after u see these replacement programs and searching for a mac, its probably a safe bet not to buy these models.

This problem isn't uncommon on other laptops. It's a manufacturing with lead-free problem. I don't know why it's so difficult to get it right. I had an IBM thinkpad before and the same thing happened. Also an AMD (or ATI) GPU.
 
Universal translation means - once again :apple:are scared of impending lawsuit in the US, bet there's no love to the rest of the world, customer care my erse, as it stands I've got a £1k brick!

This is a worldwide repair program. It simply starts a week later outside of the US and Canada.

----------

the same manufacturing flaw (poorly applied thermal paste)

The thermal paste is not the defect.
 
So, anyone knows what's meant to show up when you write your serial number into the Apple website to check the status?

And if it doesn't say anything about being eligible for a free fix on the status page, yet it has been affected by the radeongate issues and is from the models specified in the eligible for fixing list, what can be done?
 
I will get the occasional freezing, but I think that's Yosemite. What worries me is the scrambled static fuzz screen when the machine tries to wake up, or having to reset the pram whenever I finish using the HDMI port, which fixes the boot resolution being thrown off. But I don't see typical GPU failure behavior.

I'm wondering if I should get this done just in case. I dunno.
 
So, anyone knows what's meant to show up when you write your serial number into the Apple website to check the status?

And if it doesn't say anything about being eligible for a free fix on the status page, yet it has been affected by the radeongate issues and is from the models specified in the eligible for fixing list, what can be done?

If you have the one of the models listed on the repair extension page, and are having issues, you need to contact Apple or a repair center. The extension will not be listed in the warranty coverage page for your computer.
 
Finally! Two repairs within 1.5 months of each other, I'm glad I get my money back. Still doesn't guarantee the repair for any period of time, though everyone at the store and on the phone keep insisting they're new and not refurbs.
 
So... Are they still going to replace Radeongate affected ones with refurb logic boards that still contain the same manufacturing flaw (poorly applied thermal paste)?

There's a possibility that these are actually new fixed boards; maybe it took so long for a replacement programme due to needing to work out a proper solution. This would also explain the 7-day lead time (getting new boards out to other countries).
 
I'm surprised they are including the 2012 model of rMBP in this. Makes me wonder if it's worth getting the 750m in the newer model at all if there is a high chance it could fail like the 650m obvious is in the 2012 rMBP.

I was to.. I haven't heard any issues with the 650m. However I have crazy Ghosting problems..hopefully thats covered.
 
I checked mine and it falls under the models covered.

I haven't had video issues (Other then the fans running really high when watching videos) BUT I have had the computer randomly restarting and its been getting worse as of late.

Should I bring it in?
 
Bout time

I am sure they will get lots of repair orders. I haven't been able to successfully boot up my work mbp 15 for months. Been using my Early 2011 13in that doesn't have a GPU.
But even after its fixed because they will still have non reliable GPU's I'll probably end up disabling the GPU entirely just to avoid it from ever dying again. Which for a "high end" model is pretty lame.
Apple seems to have a problem integrating GPU's into their hardware that they did not invent and then supporting these products that are known to fail. Its a kind of planned obsolescence. The machines that do last are phased out by software requirements because of their weaker video capabilities.
This model was purchased because of all the great graphics capabilities it had, it didn't live up to the hype, glad to see their finally doing the right thing.
 
Yes! I should be getting my $300 back for the repair on my 17"!!

Man, I gotta say, I've been pissed at Apple lately (IOS7, Retina MBPs, no 17, Mac Pro, Yosemite's look), but it's them doing things like this that gives me hope for the future of continued Apple customership.

They paid me back for the $1,000 out of warranty repair on my iMac 27" too.

BTW, thanks for that guys. I didn't know that a program for that existed until someone here pointed it out.
 
the big issue is Apple refuse to give out loaner PC during repair period.

Most people don't have another mac to use during the time. That is why I haven't had my computer fixed. (having graphic issues from time to time on my 2012 rMBP)
 
I had 3 of those red ring xboxes. I guess Microsoft didn't like me enough to offer the same deal they did to you. Yes I contacted support, around 7-8 years ago. Nothing.

Sounds similar to me. Three of my X360s failed, after the third one I didn't bother getting another and vowed never to buy any MS hardware again (couldn't avoid Windows). I have stuck to my promise made to myself so far.

Oh. And I had six friends with X360s, one had been replaced once, three twice and the rest three times or more. Whenever I encountered someone who owned a X360 I got into the habit of asking if it was their first, it never was. Now that's flakey manufacturing.
 
Last edited:
No, these are the same POS motherboards going back in as came out. They are only replacing a known faulty component with another one. These issue won't be fixed permanently because the "new" logic boards they install are nothing more than refurbished ones that have already failed. They aren't fixing the problem, they are doing the bare minimum they can to avoid a lawsuit. Just like every other scummy business move made by every company in response to situations like this.

What evidence do you have that supports this?
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.