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I've had similar experiences on iPhones for years now. Call comes in, but the touch controls completely freeze up - I can't hit accept, decline or anything until the caller goes to voicemail or hangs up. Then the phone returns to being normal.
I too observed this from many years . I thought it was iOS 9 on my 4s making it slow.
Time to get in touch with Apple for a replacement device.:rolleyes:
 
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I am pretty sure I have experienced delays or inability to answer with all my iPhones from time to time. It's not a new thing. I have an X and have rarely had this issue
 
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me too have this problem with delay.. i living in Italy.. now use 11.3 b1.. i hope the b2 fix..
 
I have experienced this 3 or 4 times over the years, the display lights up but you can't interact with it to answer a call. Happened that infrequently it never bothered me. Not had it happen on the X yet though.
 
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I've had similar experiences on iPhones for years now. Call comes in, but the touch controls completely freeze up - I can't hit accept, decline or anything until the caller goes to voicemail or hangs up. Then the phone returns to being normal.
Have had that very frequently with my 6 and 6+, so far did not experience it on my SE.
 
I have a Verizon A1865 X with AT&T Prepaid SIM, always with a poor signal at home, and using public beta software.
The few times I know this has happened to me, I figured I deserved it. :p
 
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I can't wait for v2 or v3. I used to be an early adopter, but learned my lesson. Save money and get something that works.
 
In all seriousness, I have this issue. Sometimes it doesn't even ring at all. However, my Apple Watch, my MBPro and iPad all ring...in that order.
 
In all seriousness, I have this issue. Sometimes it doesn't even ring at all.

I would return it and wait for the fixed versions. Ever since the first iPhone models dropped calls, a basic calling functionality bug remains at a very deep level.
 
Apple, you have heard of quality control, haven't you?

In all seriousness, iOS 12 can't come soon enough (assuming this is a software issue).
I really hope somebody will at some point make an actual count of software problems in various OS versions. Because human memory is simply not objective enough for such things. One could start with counting the software issues that triggered a Macrumors article.
 
It's happening to me, I've missed a bunch of calls because touch freezes on the display when the call is coming in. Never experienced this on any other iPhone (original through 7 Plus).
 



The Financial Times today highlighted a limited number of reports from users experiencing delays with incoming phone calls on the iPhone X. Apple later confirmed to MacRumors that it is "looking into these reports."

iphone-x-incoming-call.jpg

The report, which links to a few discussions on the Apple Support Communities, notes that hundreds of customers have complained that the iPhone X's display experiences delays in turning on for up to 10 seconds during incoming phone calls, preventing these users from tapping the Accept or Decline buttons.

Indian blog PiunikaWeb rounded up similar complaints on the Apple Support Communities in January, but it appears affected iPhone X owners have been experiencing this issue since shortly after the device launched in November.

Based on what we've read, it appears that affected iPhone X units begin ringing when they receive a phone call, but the display does not turn on to show the caller ID or Accept and Decline buttons for a brief period--sometimes even longer than 10 seconds--which typically results in the call being missed.

The issue doesn't appear to be fixed in the latest iOS 11.2.5 software update, and based on the complaints, it would appear that all versions back to at least iOS 11.2 are affected. Earlier versions of iOS 11 could be affected too.

MacRumors hasn't been able to reproduce this issue, and we've seen only a handful of comments on our discussion forums related to the matter, but we did find a dozen more complaints from users across Twitter and Reddit.

Apple is likely collecting data from affected customers so that its engineers can investigate the matter, as it routinely does with any potential hardware or software issues, so contact Apple Support if you are affected. The issue likely can and will be addressed in a future software update.

Apple has dealt with a number of iPhone X hardware and software issues in recent months, some more widespread than others, including a defect causing green lines to appear on some displays, temporary unresponsiveness in cold temperatures, and the rear-facing camera failing to autofocus.

Last week, reports broke that Apple has decided to delay some new features planned for iOS 12 until next year so that it can double down on the performance and quality of the iPhone and iPad operating system in the near term.

Article Link: Apple is 'Looking Into' Limited Reports of Incoming Call Delays on iPhone X
[doublepost=1517832490][/doublepost]previously, I had the same issue with my iPhone x, the phone calls kept being delayed, i just tried a free reiboot, click enter and fix, issue fixed.
 
Sometimes.
previously, I had the same issue with my iPhone x, the phone calls kept being delayed, i just tried a free reiboot, click enter and fix, issue fixed.
[doublepost=1517833010][/doublepost]previously, I had the same issue with my iPhone x, the phone calls kept being delayed, i just tried a free reiboot, click enter and fix, issue fixed.
[doublepost=1517833103][/doublepost]previously, I had the same issue with my iPhone x, the phone calls kept being delayed, i just tried a free reiboot, click enter and fix, issue fixed.
 
My family (4 to 5 iPhones) are experiencing this issue occasionally. It is annoying!

We are using iPhone 5S to iPhone 7Plus.
I’ve had it happen on my 7+. Sigh. Another big bug. Come on Apple
[doublepost=1517833529][/doublepost]E
? What are you talking about? I think the ‘X’ received more accolades, praising reviews and satisfied owners (I’ve had mine since launch) than any phone in recent memory... perhaps the iPhone 4 was the last? I’m an extremely happy owner of an iPhone X and kept my 7+ - just in case - A case that’s never come up. The phone’s amazing and I’d venture to guess the population of MR is representative of a decently high amount of X owners. I read through the thread and I think it’s a 50/50 thing. ½ the folks have seen it or experience it on their X while the other ½, on their 6, 6s, or 7.
FWIW, I’ve never seen/(not seen?) the issue.




Lol, said record earnings last week with near complete dominance of the wearable market in three short years - a phenomenal phone/camera/computer (faster in all respects) iPhone releases, 3 to choose from, aN amazing AIO, AirPods = killer, and I’m on either my iPad Pro or MacBook Pro daily as a way to pay my mortgage and raise a family without technical headaches at home. I use Windows too, as well, I’ve kept a toe in Android and there’s zero appeal across the pond. The continuity of devices trumps the competition. The software/iOS, along with macOS ...I’m looking forward to ‘Snow Leopard’ type refinements (iron out any quirks, bugs or niggles) than added features as I’m not sure what else I need my iPhone or iPad to do?! They’re both incredibly convenient with all day batteries, amazing app/software selection and the backbone; Apple’s software, support and service. The three along with their hardware are hands down, vertically and horizontally the best option for productivity minus down time on the market.

Continued iOS and macOS refinements IMO, are in The cards but I’m without complaint, in fact happier than I’ve been since 2007’s original iPhone, with my ‘X’.

Seems Apple’s ‘edge’ continues to get sharper
Except it just always doesn’t work right. Not a good new slogan.
 
I’m with you. While I haven’t experienced this problem on my X, I would certainly like Apple to look into it in case it becomes more widespread.
Maybe there are certain conditions under which this issue occurs. Apple should look. into it and fix it.
 
Every once in a great while, on my 8, swipe to answer doesn’t work properly and I miss a call. Maybe a couple of times a year. This is probably yet another molehill-turned-forum-mountain, but Apple should certainly investigate irregularities that some critical mass of people report.
 
Damn I’m so glad I read this! This has happened to me twice already,and I’ve been knocking my head trying to figure out what is doing it but can never replicate it. I just chalked it up to att network.
 
Wait... are you saying there are people who still use smartphones as actual phones? As in voice only communication?

They must be middle-aged like me (or older), and even I don’t talk on the phone much these days!
I had to laugh especially when these two posts were one after the other.
@sean000 yes, I use my iphone for basically JUST voice communication and yes I'm older than you.
What the... You have a phone plan without unlimited voice minutes? What year did you get that plan?
@macfacts IIRC I got my limited plan (450 minutes and I had to pay $0.25 per text), back in 2007. It's now unlimited minutes but still on the small 1GB plan. :)
 
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I can't wait for v2 or v3. I used to be an early adopter, but learned my lesson. Save money and get something that works.
I don’t think this is necessarily an early adopter issue. I’ve had this happen to me over the last few years with different iPhones. I’ve had strange similar issues with Android phones, too. I wouldn’t necessarily let carriers off the hook just yet, either.
 
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