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Apple is 'Looking Into' Limited Reports of Incoming Call Delays on iPhone X
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I think the real problem is this wasn't a 10th gen phone, with all the new stuff it was a first gen phone. The first gen of then truly new type of iPhone.
Doesn't surprise me that there are issues. I made the decision not to buy this phone based purely on first gen. fear even before the X was actually released.
I'm having an issue with my 7+ where it drops wifi when in standby mode. When I wake it up its on LTE and stays on LTE for quite some time before switching back to wifi.
Annoying when you ask Siri to do something homekit related and she says she cant do it, I have two ATV 4's so even if my phone is on LTE it should obey my commands. Ask several seconds later when the phone is back on wifi and it does whatever I ask.
Annoying when you ask Siri to do something homekit related and she says she cant do it, I have two ATV 4's so even if my phone is on LTE it should obey my commands. Ask several seconds later when the phone is back on wifi and it does whatever I ask.
Yeah, that's basically the exact comment I was going to post. This is far from a recent or model-specific problem, I've had it across multiple iPhones, and have seen it on plenty of others. It can be really frustrating because the phone will immediately begin responding to touch properly again the moment the caller gives up or gets bumped to voicemail.
At a guess it began in the iOS 7 or 8 era, but I'm not sure (I don't remember experiencing it on my older iPhones, only the more recent ones).
I've had it on a few of mine, call comes in and the slide to answer doesnt work. It either refuses to move or slides partially before flicking back to the start.
Was a very rare issue though and since owning a smart watch I got around it by hitting answer on the watch instead.
I haven't experienced this on my iPhone X, but I've had something similar happen on older iPhone models. I think the most common problem was the display becoming touch-inactive and not letting me press anything, but it seems like I remember a display not turning on issue once or twice as well.
I think they need to ask more questions:
-what carrier is the phone connected to?
-what version of ios?
-is wifi calling enabled?
-did this suddenly come up or has it always done this?
-does it happen to some calls or all of them?
-is the calling party on the same carrier as the iphone or a different one?
I mean, there's more questions I'd ask too but....those are some good ones to start.
-what carrier is the phone connected to?
-what version of ios?
-is wifi calling enabled?
-did this suddenly come up or has it always done this?
-does it happen to some calls or all of them?
-is the calling party on the same carrier as the iphone or a different one?
I mean, there's more questions I'd ask too but....those are some good ones to start.
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I've experienced this on my iPhone 7 Plus with iOS 11. I believe the reports.
[doublepost=1517859019][/doublepost]It's NOT just the iPhone X. Same exact problem on my 6S
The Financial Times today highlighted a limited number of reports from users experiencing delays with incoming phone calls on the iPhone X. Apple later confirmed to MacRumors that it is "looking into these reports."
The report, which links to a few discussions on the Apple Support Communities, notes that hundreds of customers have complained that the iPhone X's display experiences delays in turning on for up to 10 seconds during incoming phone calls, preventing these users from tapping the Accept or Decline buttons.
Indian blog PiunikaWeb rounded up similar complaints on the Apple Support Communities in January, but it appears affected iPhone X owners have been experiencing this issue since shortly after the device launched in November.
Based on what we've read, it appears that affected iPhone X units begin ringing when they receive a phone call, but the display does not turn on to show the caller ID or Accept and Decline buttons for a brief period--sometimes even longer than 10 seconds--which typically results in the call being missed.
The issue doesn't appear to be fixed in the latest iOS 11.2.5 software update, and based on the complaints, it would appear that all versions back to at least iOS 11.2 are affected. Earlier versions of iOS 11 could be affected too.
MacRumors hasn't been able to reproduce this issue, and we've seen only a handful of comments on our discussion forums related to the matter, but we did find a dozen more complaints from users across Twitter and Reddit.
Apple is likely collecting data from affected customers so that its engineers can investigate the matter, as it routinely does with any potential hardware or software issues, so contact Apple Support if you are affected. The issue likely can and will be addressed in a future software update.
Apple has dealt with a number of iPhone X hardware and software issues in recent months, some more widespread than others, including a defect causing green lines to appear on some displays, temporary unresponsiveness in cold temperatures, and the rear-facing camera failing to autofocus.
Last week, reports broke that Apple has decided to delay some new features planned for iOS 12 until next year so that it can double down on the performance and quality of the iPhone and iPad operating system in the near term.
Article Link: Apple is 'Looking Into' Limited Reports of Incoming Call Delays on iPhone X
Experienced this on my 6 Plus once every other month or so. Just enough times to remember and think it was a mostly a carrier issue, possibly a software version issue. Husband had this occur occasionally on his 6 at one point as well, but nothing in a long while now.
So far, so good on my 8+... wonder what’s going on that it seems to be limited to the X?
So far, so good on my 8+... wonder what’s going on that it seems to be limited to the X?
[doublepost=1517862085][/doublepost]As many beta's that I have tested, this problem never seemed to pop up for me, nor was it mentioned in any of the Dev Forums, so I don't think it's hardware related. 11.3 doesn't show any signs of that kind of problem for me so far or anyone else unless it was never posted. Which makes me wonder if it's 3rd party related in some way, or carrier specific.
The Financial Times today highlighted a limited number of reports from users experiencing delays with incoming phone calls on the iPhone X. Apple later confirmed to MacRumors that it is "looking into these reports."
The report, which links to a few discussions on the Apple Support Communities, notes that hundreds of customers have complained that the iPhone X's display experiences delays in turning on for up to 10 seconds during incoming phone calls, preventing these users from tapping the Accept or Decline buttons.
Indian blog PiunikaWeb rounded up similar complaints on the Apple Support Communities in January, but it appears affected iPhone X owners have been experiencing this issue since shortly after the device launched in November.
Based on what we've read, it appears that affected iPhone X units begin ringing when they receive a phone call, but the display does not turn on to show the caller ID or Accept and Decline buttons for a brief period--sometimes even longer than 10 seconds--which typically results in the call being missed.
The issue doesn't appear to be fixed in the latest iOS 11.2.5 software update, and based on the complaints, it would appear that all versions back to at least iOS 11.2 are affected. Earlier versions of iOS 11 could be affected too.
MacRumors hasn't been able to reproduce this issue, and we've seen only a handful of comments on our discussion forums related to the matter, but we did find a dozen more complaints from users across Twitter and Reddit.
Apple is likely collecting data from affected customers so that its engineers can investigate the matter, as it routinely does with any potential hardware or software issues, so contact Apple Support if you are affected. The issue likely can and will be addressed in a future software update.
Apple has dealt with a number of iPhone X hardware and software issues in recent months, some more widespread than others, including a defect causing green lines to appear on some displays, temporary unresponsiveness in cold temperatures, and the rear-facing camera failing to autofocus.
Last week, reports broke that Apple has decided to delay some new features planned for iOS 12 until next year so that it can double down on the performance and quality of the iPhone and iPad operating system in the near term.
Article Link: Apple is 'Looking Into' Limited Reports of Incoming Call Delays on iPhone X
Nokia made such awesome phones! One of the many companies that's proof positive that "being good doesn't mean you'll last forever".
I paid $50 for the Nokia 6133 (on a 1-year contract), and it was such a joy to use. I used it for 6 years before getting into my first smartphone (Samsung Galaxy s2).
This happens from time to time on my 6s on Xfinity Mobile/Verizon. Sometimes it won't even ring and just go to a missed call or i'll get a voicemail. Happens randomly, but a reboot seems to fix it for a while. I don't remember this happening when I was using Sprint and had a iPhone SE.
It’s hard to say when the Apple PR team always writes that a given problem has been reported on a “a limited number...” of phones.
I couldn’t care less about earnings reports. I find a new bug on Apple products every day. It was never this way and it’s disgusting. Tim cook doesn’t care about quality. He cares about perception.
Yes, the number will always be limited, as long as it will be an inferior to the whole.It’s hard to say when the Apple PR team always writes that a given problem has been reported on a “a limited number...” of phones.
My question is just out of curiosity: 40 million iPhoneX sold and imagine only 1% of items affected. It's still 400.000 customers pissed off. When Apple pay attention? 0,2% ? 100.000 reports?
Yes but given Apples history with its software over the last few years, iOS 13 or whatever it’s called will again be bug ridden and iOS 14 and then iOS 15 will be hailed as an OS to fix all the bugs...
On my 6S when I am making a call it says I’m on full bar 3G, as soon as a I hang up the call it immediately goes to full bar 4G. It at least I can make and receive calls.
I’ve said it many times, iOS 11 is the MOST bug ridden iOS version I’ve ever used. Seems like they spent 2 minutes making it before shoving it out the door and then have continued with this mentality ever since with every patch!!
so, once your iPhone hasn't this kind of problem, it is virtually impossible that any other from 10/20/30/40/50 millions iPhones sold could behave in a different way. Good to know