Yeah. Over 20 million phones in circulation, launched nearly three weeks ago... but it's way too soon. Sure.
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Apple is NOT Replacing Bent iPhone 6's, Regardless of Visual Inspection
- Thread starter mastercheif91
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Yeah. Over 20 million phones in circulation, launched nearly three weeks ago... but it's way too soon. Sure.
The store manager told me it's Apple's official policy. So either I'm being lied to by a store manager (which is also a pretty big deal), or this is it I'm afraid.
2. I can't explain how it got bent. It has pretty much been attached to my person in some form or another since I got it. I can't think of a single situation that would have caused enough trauma to bend the phone.
Apparently I have been lied to repeatedly as well, lol.
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At the end of the day it doesn't matter if a single person in here believes your story (most won't). You are at the mercy of what an Apple employee says regardless of our opinions, really.
As I mentioned in my link, managers around here have treated me differently than they have some other people, based on their own accounts. Such is life I guess. Try another store I would say.
I once went shopping and left my car in the parking lot. When I came out, my car mysteriously had front fender damage and a destroyed front headlight. I drove my bent car back to the dealer and he gave me a brand new car.
Feel free to tell my story to the Apple store manager. He will see the light and give you a new phone.
BJ
Comparing to retail price or even the contract price isn't the correct perspective. It should be compared to the out of warranty replacement price ($199 plus tax), which they were forced to cough up when they voided the warranty.
I have an iPhone 5s. Ive had it since nov of last year. its been in all of my pockets. about 85% of the time it is in my back left pocket. Haven't had one issue. Actually out of most of the people i know, i have the fewest amount of issues with it. Including iOS 8.0.2. If i get an iPhone 6 and continue to use it like i did my old one, and it gets bent, thats a defect. Im using it just like i always have. So people are saying that the new phone is so awesome i should get one, BUT, you have to treat it special, because instead of keeping it the same strength or increasing its strength, they actually took it a step backwards, so get this amazing new phone that you can't use like your old one because its so fragile it will bend. Makes no sense in my mind. I plan on putting a case on it, i plan on using it like i always have, i plan on getting it replaced if normal use bends it. It should be that simple.
The only stupidity I've been seeing is people who, i guess, carry their phones around inside a feather pillow being ignorant to people who are using their new phone like their old one. Its this simple, normal everyday use is subjective. If I've used every iPhone the same way since the original one, but this new one bends, its clearly not my stupidity. Any person with a dash of common sense can see that.
if (normalUse == true && phoneBent == true){
replacePhone = true;
}
else{
continueWithLife = true;
}
I agree especially since the bend appears similar in most the pictures I see.
Anyone who buys an iphone plus who is aware of the issue really should be expecting it to become bent before they are done with it.
Maybe it won't become bent but if it does happen they shouldn't act surprised or upset.
What r you talking about?
You can't use a thinner 5,5in the same way you used a 4in phone.
Doesn't take a genius to get that.
Would u sit on your iPad?
Would you sit on your MacBook Air?
I think not...
next!
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Or....you can just not sit on it.
3 weeks tomorrow of normal usage....no bend!
Absolutely incorrect. You actually believe that it's reasonable for a phone to bend under ANY condition? Regardless of people who put it in a waterproof case or sit on it in their back pocket?
Just want to make sure things are clear.
1) Your phone was not bent to start, so not factory
2) It became bent somehow(normal usage that requires 70lbs of constant force to bend)
I don't not believe people, I guess I can see 70 pounds of force easy, sit on it.
Dose normally every day usage put an iPad or macbook air in your back left pocket while you carry it with you everywhere you go?
I think not...
Doesn't take a genius to get that.
NEXT!
I don't get it. Why would Apple replace a pristine iPhone? Why would you even want it replaced?
you're the typical example of what I've just said.
you want to be able to sit on your phones so you blame Apple for your misuse.
I've got a solution for your problem. Get a thick plastic android!
but wait.....they might bend too!
http://youtu.be/SDIu-GcX5aM
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magic!
True on both points, but there are additional possibilities that you aren't considering. For instance, it's possible that there's a defect in some phones that causes them to deviate from the "standard" 70 lbs of force to bend: Perhaps a defect in the aluminum (i.e. out of spec or varying thickness that wasn't caught) or battery warping over the course of the first few charge cycles.
I don't have a bent phone, but I'd be annoyed if I did and it were concluded without any evidence that I had misused my phone, because not only have I never sat on a phone, I never even keep anything in my back pockets.
If it is a matter of some phones being "defective" (and a 2-3% failure rate for a new product would be typical), then I suspect Apple is already well aware of why some have failed and has adjusted manufacturing lines to reduce the risk in the future.
With any complex CE device, there are going to be variances in the quality of each component. For instance, my iPhone 6 would be perfect but for a slightly "loose" volume up button (by comparison the volume down sticks out slightly more and has a firm press) and occasionally sticky home button. I've seen others without these issues, but instead with yellow screen blotches or some other minor problem.
TL;DR: It'd probably be a mistake to conclude that all iPhones of a particular model are equally susceptible to bending.
Normal usage for a lot of people is to slip it into a pocket, side or back. For me normal usage has been putting the phone in my back left pocket 85% of the time since 2007. If i put a 6 in my back pocket, under normal usage, and it bends... it bent under normal usage, right? If somebody could point me to the organization that defines what normal usage of a smart phone implies so i may correct my logic if i am incorrect in my thinking.
I think it is unreasonable for people to be upset about their iPhone bending when they are aware of the complaints of the iPhone plus bending easily.
If you care about your phone becoming bent then don't buy a phone that is known for bending easily.
But it doesn't bend "easily", or at least it isn't supposed to under normal usage with a non-defective phone. It should be able to withstand a good 65 lbs of pressure at its weakest point.
If you're very careful with your phone and don't sit on it or do something stupid that stresses its weak point, you have a right to be upset if your $750-950 phone bends.
you're the typical example of what I've just said.
you want to be able to sit on your phones so you blame Apple for your misuse.
I've got a solution for your problem. Get a thick plastic android!
but wait.....they might bend too!
http://youtu.be/SDIu-GcX5aM
I've been able to sit on my iPhones since 2007... but now if i do it, I'm misusing it? never will i get an android, their "IDE" alone keeps me away from them and Android Studio or whatever its called is not much better than the current IDE. IMO of course.
So you know, after typing that, I'm beginning to see what your saying lol
But you need to reword it as
"you're the typical example of what I've just said.
you want to be able to use your phone like you always have since 2007, but the new one bends if you do, so you blame Apple for not being able to use their new phone like their old ones."
but i do somewhat see what your getting at.
What evidence is there that the iPhone 6 Plus bends easily? Apple says nine people have come forward to them about bent phones, Consumer Reports showed that it's just as easy to bend an HTC One (M8) as it is to bend an iPhone 6, and maybe thirty people have posted about bent iPhone 6 Pluses on MacRumors.
Of course the 6 Plus can be bent, so can any other phone. It doesn't mean it's an inevitability.
Over ten million iPhone 6s were sold in the first weekend of its availability. Assuming there was a ratio of 5:1 for 6 to 6 Pluses, and that 9,000 people had their 6 Pluses bent, that would still be less than 1% of 6 Pluses. And these are very liberal estimates.