Other Apple is slowing down older iPhones based on battery wear level [MERGED]

[I7guy]

Yes, that's why I think there should be an investigation and legal proceedings on it.
If that has been going and for how many years and on what devices? How much did it cost consumers and how many billions of dollars in increased revenue did it generate for Apple?
There's a lot of if's and many things that we do not know still but I think it would be a good thing for the consumers if it starts getting unraveled eventually

Windows does things far worse than this alleged throttling; such as telemetry. They aren’t being investigated and it seems to me all Apple can say it’s part of advanced power management.
[doublepost=1513276577][/doublepost]

Especially in today's governmental environment, it's essentially certain that the only way this gets resolved is through private litigation. It needs a lot more than a reddit thread or two, though. Someone would have to sponsor some thorough, scientific testing. Given the number of phones potentially involved (even if it's just the 6S models, but especially if others are affected as well), there probably is enough money potentially at the end of the process to make that investment worthwhile.

Probably means it’s a conjecture about the number of units involved.
[doublepost=1513276680][/doublepost]

It’s pretty clear this was done to avoid initiating a recall for defective batteries. Not sure why you think we don’t know why this was done. It’s crystal clear. Apple did not want to spend money solving battery problems on older iPhones and came up with throttling as a patch up solution.
[doublepost=1513273681][/doublepost]
Apple was hiding it because the ingenuity of their plan is that no one would be able to tell battery wear and slowdown were related. A user stumbled on it by accident and now they have no response left to give hence the silence.

So they didn’t say anything before “the discovery” and not saying anything “after the discovery” and that's indicative of what? Their guilt? Interesting way of forming a conclusion.

 

[Act3]

Windows does things far worse than this alleged throttling; such as telemetry. They aren’t being investigated and it seems to me all Apple can say it’s part of advanced power management.

Not to further derail what this thread is about, but at least Microsoft has provided some information about telemetry and what it collects. I hope Apple will do something similar to clarify things, rather than all this speculation on what is happening.

https://arstechnica.com/information...metry-tells-us-most-of-what-data-it-collects/

 

[Radon87000]

Windows does things far worse than this alleged throttling; such as telemetry. They aren’t being investigated and it seems to me all Apple can say it’s part of advanced power management.

Windows's 10's policy applies on all devices be it new or old. This throttling is only happening on older phones

Probably means it’s a conjecture about the number of units involved.

Even a measly 1% is millions of users so its okay if they have a lemon?

didn’t say anything before “the discovery” and not saying anything “after the discovery”

The customers bought a 6s which was shutting down prior to iOS 10.2.1. Apple informed these users that hey have solved the problem

https://www.macrumors.com/2017/02/23/apple-unexpected-iphone-6-shutdowns-solved/

"In a statement provided to TechCrunch, Apple says that the iOS 10.2.1 update has resulted in an 80 percent reduction of unexpected shutdowns on the iPhone 6s and a 70 percent reduction of unexpected shutdowns on the iPhone 6. "

"When iOS 10.2.1 was released, Apple did not include a mention of a fix for the iPhone 6 and 6s in its release notes, giving it time to quietly collect data on the shutdown issue before making an official announcement"

"The shutdowns solved by iOS 10.2.1 are reportedly caused by uneven power delivery from older batteries, which can trigger an emergency shutdown on an iPhone."

They didn't inform these customers that their "tweaks" to the power management chip involved a slower iPhone, the more their battery wore and by the time customers found their devices were excruciatingly slow the devices would be out of warranty so the only solution is to pay for a newer battery or get a newer iPhone the latter of which is more possible because the phone is slow.

 

[Applejuiced]

Windows does things far worse than this alleged throttling; such as telemetry. They aren’t being investigated and it seems to me all Apple can say it’s part of advanced power management.

We'll see how it plays out.
This is quite different than windows Telemetry and collecting data than intentionally slowing down devices. And also many times Microsoft and other tech companies also got investigated and hit with huge anti-trust lawsuits

 

[I7guy]

We'll see how it plays out.
This is quite different than windows Telemetry and collecting data than intentionally slowing down devices. And also many times Microsoft and other tech companies also got investigated and hit with huge anti-trust lawsuits

It depends on the definition of the word “intentionally” I guess.
[doublepost=1513279109][/doublepost]

Windows's 10's policy applies on all devices be it new or old. This throttling is only happening on older phones


Even a measly 1% is millions of users so its okay if they have a lemon?


The customers bought a 6s which was shutting down prior to iOS 10.2.1. Apple informed these users that hey have solved the problem

https://www.macrumors.com/2017/02/23/apple-unexpected-iphone-6-shutdowns-solved/

"In a statement provided to TechCrunch, Apple says that the iOS 10.2.1 update has resulted in an 80 percent reduction of unexpected shutdowns on the iPhone 6s and a 70 percent reduction of unexpected shutdowns on the iPhone 6. "

"When iOS 10.2.1 was released, Apple did not include a mention of a fix for the iPhone 6 and 6s in its release notes, giving it time to quietly collect data on the shutdown issue before making an official announcement"

"The shutdowns solved by iOS 10.2.1 are reportedly caused by uneven power delivery from older batteries, which can trigger an emergency shutdown on an iPhone."

They didn't inform these customers that their "tweaks" to the power management chip involved a slower iPhone, the more their battery wore and by the time customers found their devices were excruciatingly slow the devices would be out of warranty so the only solution is to pay for a newer battery or get a newer iPhone the latter of which is more possible because the phone is slow.

Yes with regard to the lemon rate. with one billion idevices some amount of “lemons” is inevitable. As far as throttling:
- throttling is still speculation
- what devices it is in affect for is speculation.

As far as the rest of your post, it’s speculation to make the leap from the data point of 10.2.1 to assuming that the current scenario is throttling. If that were the case someone would have discovered something else way earlier.

 

[MagicBoy]

iPhone 6. New battery fitted tonight by Apple.

 

[newellj]

iPhone 6. New battery fitted tonight by Apple.

Are those before and after?

 

[MagicBoy]

Are those before and after?

Yes. Launch day phone, so just over 3 years old. 550 cycles.

 

[Radon87000]

iPhone 6. New battery fitted tonight by Apple.

And this is part of the reason why Apple is successful. Ingenious strategies like linking slowdown with battery wear is the reason why

The key takeaway from this is that geekbench score should be monitored over the life of the phone. If it’s dropping, you have a defective battery.

 

[Jmausmuc]

iPhone 6. New battery fitted tonight by Apple.

Everything almost doubled, nice!

 

[chillip]

So my theory about battery % falling below a set point and throttling is now out the window. I now firmly believe that my iPhone 7 is affected by the battery age and wear, the original issue raised in this thread. Look at the benchmark and the battery is at 75%. Booked in at Apple and expect a new battery!

 

[Radon87000]

So my theory about battery % falling below a set point and throttling is now out the window. I now firmly believe that my iPhone 7 is affected by the battery age and wear, the original issue raised in this thread. Look at the benchmark and the battery is at 75%. Booked in at Apple and expect a new battery!

Did you check the wear Level in coconut battery?

If you don’t have a Mac try using iMazing software on Windows.

Most likely your iPhone 7 has that defective battery

 

[Radon87000]

My geekbench score at the same battery level as yours on iPhone 7 with a wear level of 98%. Definitely something wrong with your battery.

 

[chillip]

My battery capacity is at 85.9%!

 

[chillip]

My phone was bought in Feb 2017. Surely that qualifies for a new battery as it will fall below 80% within 2 years since it’s already lost 14% in 10 months!

 

[Radon87000]

My battery capacity is at 85.9%!

Which program did you use? Are you sure you didn't check the battery level by mistake? Can you post a screenshot or photo of the program here because that's pretty high depreciation for an almost year old phone.

 

[chillip]

[doublepost=1513330957][/doublepost]Been onto chat support with apple and they say my battery is fine! idiots. Its going to be a battle at the store to get a new one under warranty. I have AppleCare plus.

 

[Radon87000]

Definitely a worne out battery but unfortunately Apple won't replace it unless their diagnostics detect the Wear level to be below 80%. If they refuse to replace it, tell them about the low battery life, performance and geekbench scores and that your phone isn't benchmarking as good as it should and whatever you do, do not exit the store without a new battery as you are within warranty. It seems to be a defective battery to me as it shouldn't wear out this fast.

My battery Wear after more than a year

My recommendation is to go to the store when your battery level is around 20% or so. Sometimes the lower battery level results in a lower battery capacity level on diagnostic apps which means a greater chance of battery replacement without any hassle.

 

[chillip]

Definitely a worne out battery but unfortunately Apple won't replace it unless their diagnostics detect the Wear level to be below 80%. If they refuse to replace it, tell them about the low battery life, performance and geekbench scores and that your phone isn't benchmarking as good as it should and whatever you do, do not exit the store without a new battery as you are within warranty. It seems to be a defective battery to me as it shouldn't wear out this fast.

My battery Wear after more than a year

My recommendation is to go to the store when your battery level is around 20% or so. Sometimes the lower battery level results in a lower battery capacity level on diagnostic apps which means a greater chance of battery replacement without any hassle.

Good information, will definitely do that.
[doublepost=1513331341][/doublepost]So we can say that all iPhones are affected by this if their battery is low on capacity.
[doublepost=1513331685][/doublepost]This is interesting from a thread back in June.
[doublepost=1513333415][/doublepost]Managed to get an appointment today so hopefully get it sorted!

 

[Radon87000]

Good information, will definitely do that.
[doublepost=1513331341][/doublepost]So we can say that all iPhones are affected by this if their battery is low on capacity.
[doublepost=1513331685][/doublepost]This is interesting from a thread back in June.
[doublepost=1513333415][/doublepost]Managed to get an appointment today so hopefully get it sorted!

Cool! Let us know how it goes.

 

[newellj]

Ran again this morning with the battery at 32%. No change in values. I will keep running down to ~20% and see what happens, but there is no sign that the iPhone 7 throttles performance as the battery charge level falls.

Ran it again this morning at 17%. No change from 85% to 17%. Battery charge level does not affect GeekBench 4 benchmarks.

 

[Kalloud]

Ran it again this morning at 17%. No change from 85% to 17%. Battery charge level does not affect GeekBench 4 benchmarks.

Which iphone?

 

[chillip]

Ran it again this morning at 17%. No change from 85% to 17%. Battery charge level does not affect GeekBench 4 benchmarks.

I now totally agree. Hopefully get new battery as just on way to Apple store. I think I may have to battle to get it done under warranty. Will pay if not.

 

[Jmausmuc]

I now totally agree. Hopefully get new battery as just on way to Apple store. I think I may have to battle to get it done under warranty. Will pay if not.

Wish you the best of luck!

In my opinion you should receive the battery swap for free. You phone is slower than it should be.

 

[chillip]

It’s just explain to the genius that the cpu is been throttled, he probably won’t know what I’m on about but will try and explain.