Other Apple is slowing down older iPhones based on battery wear level [MERGED]

[HeadphoneAddict]

Here's what sucks - the Apple Genius refused to replace our iPhone 6 battery earlier this year, and it was running slow and using up 1% of battery every 2-3 minutes right in front of the Appel genius.

Genius says, "battery is fine, go home, wipe phone, and set up as new". That didn't work and we couldn't restore it back to the way it had been, because the iTunes backup was corrupt for some reason, and the phone was refusing to backup to the cloud (errors).

Another store refused to replace the battery as well, so we took the phone to Batteries+Bulbs and with the new battery it was running like normal again. But now Apple refuses to touch the phone ever again because they forced our hand to go to a 3rd party for a battery. Even if we wanted to go back to an OEM battery by the end of the year, it will never happen thanks to their eff'd up policies.

 

[boltjames]

Here's what sucks - the Apple Genius refused to replace our iPhone 6 battery earlier this year, and it was running slow and using up 1% of battery every 2-3 minutes right in front of the Appel genius.

Genius says, "battery is fine, go home, wipe phone, and set up as new". That didn't work and we couldn't restore it back to the way it had been, because the iTunes backup was corrupt for some reason, and the phone was refusing to backup to the cloud (errors).

Another store refused to replace the battery as well, so we took the phone to Batteries+Bulbs and with the new battery it was running like normal again. But now Apple refuses to touch the phone ever again because they forced our hand to go to a 3rd party for a battery. Even if we wanted to go back to an OEM battery by the end of the year, it will never happen thanks to their eff'd up policies.

I am positive that if you bring your phone into an Apple Store this week and tell your story to the store manager they will swap out the battery for you.

 

[Altis]

I am positive that if you bring your phone into an Apple Store this week and tell your story to the store manager they will swap out the battery for you.

Apple screwed him over, like so many others. There's no excusing what they did.

 

[C DM]

Apple screwed him over, like so many others. There's no excusing what they did.

Where was anything about excusing anything or anything along those lines in that reply?

 

[HeadphoneAddict]

I am positive that if you bring your phone into an Apple Store this week and tell your story to the store manager they will swap out the battery for you.

I'm tempted to try doing this just to see what happens, even though the 3rd party battery has 0% wear after 6 months.

 

[Altis]

Where was anything about excusing anything or anything along those lines in that reply?

In almost every post he's made about the topic in the past week, in this thread and others.

 

[C DM]

In almost every post he's made about the topic in the past week, in this thread and others.

So, actually nothing in that post that that was in reply to. Got it.

 

[Altis]

So, actually nothing in that post that that was in reply to. Got it.

So you're going to be pedantic about that specific absolute post as if this hasn't been an ongoing conversation. Got it.

He's supposedly "positive" about something that he absolutely cannot be as it goes against Apple's policies:

... But now Apple refuses to touch the phone ever again because they forced our hand to go to a 3rd party for a battery. Even if we wanted to go back to an OEM battery by the end of the year, it will never happen thanks to their eff'd up policies.

I am positive that if you bring your phone into an Apple Store this week and tell your story to the store manager they will swap out the battery for you.

It's a poor attempt to excuse Apple when it's very unlikely to be true.

 

[Applejuiced]

Check out this new report.

Apple's $29 Battery Replacements Could Result in 16 Million Fewer Sales.

https://www.cnbc.com/2018/01/03/iph...ll-be-bad-for-iphone-sales-says-barclays.html

 

[boltjames]

Check out this new report.

Apple's $29 Battery Replacements Could Result in 16 Million Fewer Sales.

Apple sells over 216 MILLION iPhones annually.

16 MILLION iPhones is 7%.

OMG! Look out! Only 200 MILLION iPhones to be sold! The sky! It's falling!

 

[HeadphoneAddict]

Check out this new report.

Apple's $29 Battery Replacements Could Result in 16 Million Fewer Sales.

https://www.cnbc.com/2018/01/03/iph...ll-be-bad-for-iphone-sales-says-barclays.html

Apple sells over 216 MILLION iPhones annually.

16 MILLION iPhones is 7%.

OMG! Look out! Only 200 MILLION iPhones to be sold! The sky! It's falling!

My interpretation is that Apple sold at least 16 million more phones last year because the people didn't know that replacing the battery would make their phone quick again, and now some people know this.

 

[Applejuiced]

My interpretation is that Apple sold at least 16 million more phones last year because the people didn't know that replacing the battery would make their phone quick again, and now some people know this.

You can only imagine the millions and billions this iPhone "feature" made and could have made a lot more for Apple if it wasn't discovered.
And that's why all this needs to be investigated and legal action taken.

 

[boltjames]

My interpretation is that Apple sold at least 16 million more phones last year because the people didn't know that replacing the battery would make their phone quick again, and now some people know this.

My interpretation is that a single Wall Street analyst is trying to toy with the stock price.

You can only imagine the millions and billions this iPhone "feature" made and could have made a lot more for Apple if it wasn't discovered.
And that's why all this needs to be investigated and legal action taken.

LOL. Legal action. Class action lawsuits are dime-a-dozen, it's an entire industry of shady attorneys, they're worse than the guys on TV who advertise legal help for mesh implants.

Apple tried to help consumers with old phones and old batteries avoid a shutdown that happens on every smartphone from every manufacturer in certain conditions. There is no controversy. Just some really crappy old phones in circulation and a bunch of people looking for a free ride.

And if Apple really wanted to make money in a clandestine fashion, trust me, a line of code that's easily discoverable wouldn't be the answer. All Apple had to do was....nothing. No iOS update. No shut down prevention. Let 'em all die. Then the phones would have shut down, people would be told it's because of old batteries, and instead of paying $79 for a battery install for a 3 year old iPhone, they'd have just paid $199 for a brand new iPhone SE which would have supplied even more revenue to Apple. That would have been the play if they really were trying to defraud the public.

You truthers really need to brush up on your conspiracy theories. Too many holes in this one I'm afraid.

 

[Omni Slash]

Apple really miscalculated this one huh? Lmao

 

[tomjleeds]

My interpretation is that a single Wall Street analyst is trying to toy with the stock price.



LOL. Legal action. Class action lawsuits are dime-a-dozen, it's an entire industry of shady attorneys, they're worse than the guys on TV who advertise legal help for mesh implants.

Apple tried to help consumers with old phones and old batteries avoid a shutdown that happens on every smartphone from every manufacturer in certain conditions. There is no controversy. Just some really crappy old phones in circulation and a bunch of people looking for a free ride.

And if Apple really wanted to make money in a clandestine fashion, trust me, a line of code that's easily discoverable wouldn't be the answer. All Apple had to do was....nothing. No iOS update. No shut down prevention. Let 'em all die. Then the phones would have shut down, people would be told it's because of old batteries, and instead of paying $79 for a battery install for a 3 year old iPhone, they'd have just paid $199 for a brand new iPhone SE which would have supplied even more revenue to Apple. That would have been the play if they really were trying to defraud the public.

You truthers really need to brush up on your conspiracy theories. Too many holes in this one I'm afraid.

Sorry but this is absolute undadulterated ********, and directly ignores what I said in posts responding to you on the previous page.

This is NOT about old phones which are ruined, it’s about phones in some cases still under warranty.

I support the throttling approach as that genuinely is preferable to the phone dying on you, but there absolutely IS controversy in that:

1. Users with devices throttled due to battery health were advised by Apple directly that the battery was absolutely fine.

2. Apple refused battery service for those users even where the user would be paying for the privilege.

3. Device performance is semi-permanently degraded without any warning to the user.

As for your conclusion that if users are told their phone is dying because the battery is old, they will therefore buy a new iPhone instead of replacing the battery...seriously, what kind of ****ed up logic led you to that?!

I despair. Your attitude is beyond the pale.

 

[boltjames]

Sorry but this is absolute undadulterated ********, and directly ignores what I said in posts responding to you on the previous page.

This is NOT about old phones which are ruined, it’s about phones in some cases still under warranty.

I support the throttling approach as that genuinely is preferable to the phone dying on you, but there absolutely IS controversy in that:

1. Users with devices throttled due to battery health were advised by Apple directly that the battery was absolutely fine.

2. Apple refused battery service for those users even where the user would be paying for the privilege.

3. Device performance is semi-permanently degraded without any warning to the user.

As for your conclusion that if users are told their phone is dying because the battery is old, they will therefore buy a new iPhone instead of replacing the battery...seriously, what kind of ****ed up logic led you to that?!

I despair. Your attitude is beyond the pale.

Those are all things that happened in the past. You’ve got your Tim Cook apology, you’ve got your $50 discount, so get your $29 battery and be happy.

You’ve got your victory, just like the phony antennagate ‘scandal’ people did, so why so mad here a week later?

 

[smock]

My interpretation is that a single Wall Street analyst is trying to toy with the stock price.



LOL. Legal action. Class action lawsuits are dime-a-dozen, it's an entire industry of shady attorneys, they're worse than the guys on TV who advertise legal help for mesh implants.

Apple tried to help consumers with old phones and old batteries avoid a shutdown that happens on every smartphone from every manufacturer in certain conditions. There is no controversy. Just some really crappy old phones in circulation and a bunch of people looking for a free ride.

And if Apple really wanted to make money in a clandestine fashion, trust me, a line of code that's easily discoverable wouldn't be the answer. All Apple had to do was....nothing. No iOS update. No shut down prevention. Let 'em all die. Then the phones would have shut down, people would be told it's because of old batteries, and instead of paying $79 for a battery install for a 3 year old iPhone, they'd have just paid $199 for a brand new iPhone SE which would have supplied even more revenue to Apple. That would have been the play if they really were trying to defraud the public.

You truthers really need to brush up on your conspiracy theories. Too many holes in this one I'm afraid.

They should have kept using Samsung batteries. they worked well for apple, same as the screens and memory.

 

[Beeplance]

Almost every new iPhone generation was released with an announcement of a speed bump over the last generation. "The new iPhone is x times faster than the previous generation", "The new A(x) chip can process heavy tasks faster than the previous generation" etc...

Through this incident, we now know that Apple's proclamation of their iPhone's 'speed' is half-baked, as the processor is unable to run at the same speed when you first bought it consistently throughout its lifetime. In other words, the 'Processing speed over Time' graph of an iPhone is a downward slope, instead of a plateau like what people expect.

The next time you see the advertisement for the new iPhone, you will be thinking to yourself about how that purchase, which could cost upwards of $1000, can only maintain its advertised processing speed for 1-2 years before being involuntarily throttled. You will also know that at some inevitable point in the future, you will need to return to the Apple Store for a battery replacement just so to restore the phone you bought for hundreds of bucks years ago to its original speed.

All so for 'your own good' - because Apple wants to 'help you' prevent your phone from abruptly shutting down.

Apple is one of the few tech companies out there that have control over both the hardware AND the software of its smartphones. That directly means that they devise the architecture and designate the clock speed of their mobile chips, and also decide the type of batteries they choose to use in the iPhones.

Therefore, why would they knowingly ship 3 generations of smartphones (2015, 2016, and 2017) with 'A(x) chip-Battery capacity' combinations that cannot maintain consistent processing speed for more than 1-2 years?

I'll leave the answer for you to decide.

 

[anonymous guy]

"This is an issue that does not affect me, therefore it isn't a problem. Stop complaining."

 

[boltjames]

"This is an issue that does not affect me, therefore it isn't a problem. Stop complaining."

Yes, agreed. But there's more. You forgot:

"Apple apologized, they deeply discounted the resolution, and they are allowing anyone who is unsatisfied to take advantage regardless of the health of their battery so I'm good with that."

 

[Tor Eckman]

And if Apple really wanted to make money in a clandestine fashion, trust me, a line of code that's easily discoverable wouldn't be the answer. All Apple had to do was....nothing. No iOS update. No shut down prevention. Let 'em all die.

Pretty tough to do that for a model that was/is still in the catalog for sale -- e.g., the 6s and 7...

 

[boltjames]

Pretty tough to do that for a model that was/is still in the catalog for sale -- e.g., the 6s and 7...

I think it's actually pretty easy, in fact it's a smart differentiator between the iPhone models.

If one wants to go the cheap route with a SE or a 7, not only do you not get the latest hardware but you also don't get the latest version of iOS. It's very consistent that way. Trying to innovate while having this ball and chain of old iPhone's around Apple's ankles is reaching its breaking point, time to cut the college students and the Craigslist crew out of the firmware equation.

 

[0014]

One thing that bugs me with battery stats on iOS is that it tells you usage for 24hrs and 7 days. It won’t tell you the usage since last full charge, which would be more useful in seeing any rogue/power hungry apps.

You could still see your stats for the last 24hrs and last 7 days. But I think everything should reset on a full charge.

Eg this is my phone after just taking it off charge. I haven’t used Waze etc today. So if I had an issue with battery drain today I couldn’t pinpoint with any degree of certainty what caused the issue.

I’ve put this in as feedback since they introduced this option in the settings. But as yet nothing doing.

 

[Tor Eckman]

I think it's actually pretty easy, in fact it's a smart differentiator between the iPhone models.

If one wants to go the cheap route with a SE or a 7, not only do you not get the latest hardware but you also don't get the latest version of iOS. It's very consistent that way. Trying to innovate while having this ball and chain of old iPhone's around Apple's ankles is reaching its breaking point, time to cut the college students and the Craigslist crew out of the firmware equation.

Apple is still selling the 7 and it was the current model just a few months ago...

 

[boltjames]

Apple is still selling the 7 and it was the current model just a few months ago...

1. Batteries can go from 100% to 80% pretty quickly, just a few months, if the owner is straining his iPhone or has bad habits like my son whose phone is constantly lighting up with Snapchat alerts, runs down to 30% in a few hours, runs down to 2%, and then gets charged for a few minutes back to 20% then back down to 2% and up and down all day.

2. The Consumer Electronics Industry runs at a 5% defective rate and I'm sure consumables like batteries run even higher. If there are defective 7 batteries out there, the new iOS protocol helps users avoid shutdowns.