I'm a long time Apple customer. I root for them to be successful in everything they do. However, I'm getting the nagging feeling that Tim Cook is simply not hands-on when it comes to product development and testing. If someone asked me whether I thought Steve Jobs personally banged away on hardware and software to make sure it was perfect, I would say yes. That is the impression I had when Jobs was at the helm, given his reputation for being obsessed over the tiniest of details. If someone asks me the same question about Tim Cook, my answer would be no. There have been too many missteps since Cook took over. I get the impression that he is a delegator, not obsessive about details as Jobs, and is not a product visionary.
Cook obviously never launched the maps app and never used it for anything remotely taxing. This is a perfect example where the CEO - or anyone, actually - would have quickly seen many of these problems. Just type in the Eiffel Tower or Brooklyn Bridge and see how terribly they are rendered in the 3D environment. Jobs took pride in showing off the Eiffel Tower, street view in Paris, etc. with the old maps app. Did Cook show any of the software? Nope. He left it up to others. Just like he's leaving this company's direction up to others.
