They're probably too busy getting triggered by Twitter trolls.
Anyways... Apple knew what was happening to their phones, and they still went along with releasing them. That's not noice.
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Apple Knew About Bendgate and Touch Disease iPhone 6 Issues Months in Advance of Repair Programs
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They're probably too busy getting triggered by Twitter trolls.
Anyways... Apple knew what was happening to their phones, and they still went along with releasing them. That's not noice.
We don't know exactly what their tests were. They showed off various things like phones being tortured to destruction, and being bent in the middle, etc. Most/all of it was automated. Doesn't mean they tested where in the case they should've or for what they should've.
In fact, what happened is pretty much proof that they didn't... just like obviously not testing what happens when batteries get weaker (otherwise the throttling would've been built in from the start, as it is on other brands).
The consequences of such a board construction mistake is well known. It's why the industry... including Apple except in this particular case... has used underfill and supports for decades.
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Everybody... including Apple... goofs tests at times. Automating tests is a sure fire way to miss lots of things. Been there, done that. People do unexpected things.
And sometimes Apple is its own worst enemy, like when it used automated antenna tests inside, and outside in real life they covered up the phone with a case, thus missing an easily found antenna detune goof.
Here ya go. Why do all these people on here continue to buy the products if apple is such a horrible company and an evil man at the helm. Move on to something else.
The batteries were not defective. For the batteries to have been defective, they would've had to have been faulty in some way. They're not. Again, all LIB experience this degradation in capacity/performance. All of them. It's the nature of the chemistry around Li-ion. Sure, Apple is doing the best they can to mitigate that performance degradation as much as possible, and as the years go on, they get better and better at using sophisticated software tricks to help deal with the Li-ion realities ... which is why the 2017 phones will be better than previous generations, and is why we can expect phones of the future to be even better than those ... but that does not mean there was faulty hardware/batteries in those previous phones.
Strictly subjective. To me apple produces excellent products.
The reason they sell is because their customers want to buy. To me they produce high quality products and every company on the face of the earth has some manufacturing duds. Lousy quality control is your subjective opinion.
Charging 149 for your mistakes it wasn’t even the consumer fault but what do you expect from a greedy company
Ummm because she is the judge that resides over the area in which the court filings are made..... seems pretty simple to me.
I've had this happen twice, not including a replacement directly from an apple store that had the issue immediately. I don't wear tight clothes, don't sit on my phone and it's always been in an apple-brand case. This is not just people mistreating their phones, it's a significant design defect that comes about from normal, everyday use.
This is not an uncommon business practice. Replacing failed devices was determined to be more cost-effective than correcting the product production problem closer to the source.
Apple applied all those changes to the iPhone 6s.
Apple went back and began applying underfill to iPhone 6 in May 2016. Four months later, Apple discontinued iPhone 6. If iPhone 6 were performing as designed, Apple wouldn't implement such a late running change.
Just as Apple knew what was going on with throttleGate but try to get away with whatever they can.
No.
This is akin to a tiler who installs tile in the shower of a homeowner who beats the shower walls with a hammer and asks for a repair. When the tiler goes to retile the shower he uses a cheaper but still off-the-shelf tile. If the owner hits the retiled walls with a hammer again, they will still break. It is not a conspiracy.
My story is very similar to yours... we are being asked to pay to fix a design fault. So pissed off, because the replacements end up with the same issue!
Not subjective at all. I just gave you 5 factual design defects in various products over the course of a few years. Don't know a single phone manufacturer who had this many defects in their products.
In other news, Timmy's "Think Different" policy continues with even the $1000 iPhone X
https://9to5mac.com/2018/05/23/cracked-iphone-x-camera/
These were not manufacturing duds. Apple knew beforehand the iPhone 6 would bend. Apple knew the batteries were inferior. Apple knew perfectly well why they issued that Error 53 update.
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They were defective because not a single phone manufacturer needed to resort to phone throttling for their devices from 2014. THere is a reason they discounted these batteries.
So do we have any way of getting the bending issue fixed? I have a 3 year old 6 plus that I've only ever had in the official Apple leather case I got when I bought the phone and it has bent slightly over time. It doesn't really bother me too much but my only concern would be later in the year when I go to get the battery changed, they might refuse to do it because of the bend.
As you said, 7.2 could have been a small number. There was indeed a problem and they addressed it with iPhone 6s and its new alloy, so in hindsight they should have used that alloy with iPhone 6 but as far as we know it may have not been available at the time.
I think that the 6 (and so on) form factor is intrinsically too thin & delicate.
I've got a 7 and I've never really got on with it. The moment I take it out of its case to clean it, my heart rate goes up - it just looks so delicate and you just know if it takes a fall from over 1m, onto a hard service, it's going to get damaged. No questions. That's not great for a device which is designed to be taken out into a world full of hard floors aka 'outside'.
And that's a big reason why I never got an X - it's relatively heavy for its size and has glass on its back and front. This thing is going to smash to pieces if you ever drop it onto a hard floor.
What's the point of paying for a beautifully designed phone when you have to immediately swaddle it in some sort of case just to be sure that a drop won't total it?
I think that this is why so many people love the 5/5s/SE form factor - it feels very robust in your hand and felt like one of the last Apple products where form was perfectly balanced with function - and that you didn't immediately feel the need to put it in a case (though curiously enough I'd argue that the Watch also exhibits this and that came out post the 6 series phone, of course).
To me the 6 signalled a time when Apple's (Ive's) obsession with form over function started to get the better of him.
And I'm typing this on a MBP 13 2017 - arguably another product where form has been emphasised over function.
Be interesting to see if this trend is reversed with the products revealed at WWDC.
I've got a 7 and I've never really got on with it. The moment I take it out of its case to clean it, my heart rate goes up - it just looks so delicate and you just know if it takes a fall from over 1m, onto a hard service, it's going to get damaged. No questions. That's not great for a device which is designed to be taken out into a world full of hard floors aka 'outside'.
And that's a big reason why I never got an X - it's relatively heavy for its size and has glass on its back and front. This thing is going to smash to pieces if you ever drop it onto a hard floor.
What's the point of paying for a beautifully designed phone when you have to immediately swaddle it in some sort of case just to be sure that a drop won't total it?
I think that this is why so many people love the 5/5s/SE form factor - it feels very robust in your hand and felt like one of the last Apple products where form was perfectly balanced with function - and that you didn't immediately feel the need to put it in a case (though curiously enough I'd argue that the Watch also exhibits this and that came out post the 6 series phone, of course).
To me the 6 signalled a time when Apple's (Ive's) obsession with form over function started to get the better of him.
And I'm typing this on a MBP 13 2017 - arguably another product where form has been emphasised over function.
Be interesting to see if this trend is reversed with the products revealed at WWDC.
Still subjective and frankly my purchase of Apple products depends on my perceptions. With the last record breaking quarters I’m guessing others feel the same way.
Samsung has less defects just more serious eg batteries, leaks etc
But as I said previously, manufacturers aren’t immune and Apple produces excellent products that last. My iPhone 6 would have lasted but the nyc subway floor won.
The prime reason for those sales was because they were forced via these design defects. Apple was well aware of those defects but they ship the product anyway because once it gives in midway, another sale is guaranteed.
Samsung didn't have any serious defects like this apart from their batteries and that wasn't a conscious choice by Samsung.
Touch Disease was a result of a conscious choice by Apple. They knew once the device is out of warranty and stops working, the customer is back for a new iPhone
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Yet, 95+% of all iPhone 6 users probably didn't need any repair for bending or Touch Disease. This isn't a black or white situation. It is simply impossible to come up with an acceptable failure rate objectively. Of course, more expensive devices should 'objectively' last longer (eg, compare this with the 'felt' MTBF of Fitbit products of maybe six months, do Fitbits meet industry standards?).
I'd also say that every that almost all production cost savings that lead to recalls (or similar) in hindsight weren't worth it. Meaning, in such cases the company is screwing itself in the end. As usual, what is perceived as malice often is just incompetence.
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What Samsung lacks in frequency, it makes up in amplitude: Note 7.
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Sure, a single digit percentage of iPhone users.
