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Apple Launches MobileMe and Apple TV 2.1

beaglebark said:
Why does it take so long for them to FREAKIN update the servers? They already have the horses from.Mac, what is the issue here? If any sys admins could respond, please clear up my thinking...
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Okay, Ill respond to this. I am a long time Unix SysAdmin for a major web company. I can tell you that 90% of the time, the code I get from my developers has bugs that cause issues like we are seeing here. You have to understand, most developers, at least the ones I know, have an awesome knowledge about how libraries work and such, and programming concepts, but dont know the UNIX system that well. Additionally they don't always think of things from an operations standpoint. Lots of times, I get apps that pull info from DB's, and the developers do stupid things like doing a full table scan to get row count. They never think there are going to be millions of rows in the DB. Then you couple this with user load, and you have a problem. Memory leaks are also an issue. In the world of web application development, I have noticed issues that only creep up under load. IE in QA the code runs great but as many start to hit it, there are slow memory leaks that compound very quickly and cause the app to melt down. Apple developers are the cream of the crop and I am sure their SysAdmins are as well. This is just a normal reality of web 2.0 development that nobody is immune to. Be patient and give them time. I am pretty sure that their crew of developers, QA folks and SA's have been working without sleep for over a day now.
 
Syrus28 said:
Oh please. Go ahead and try to name another website of significant importance that has problems working with Internet Explorer. Yes, standards are standards, but the rest of the internet has had no problem making up for Internet Explorer's shortcomings, surely Apple can... Right?
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Obviously it isn't in Apple's interests to go out of their way to support IE, when they've got a legitimate reason not to. But until more big players start doing the same there will be no incentive for Microsoft to stop making up their own rules and to keep to agreed standards. So whilst I'm sure Apple are doing it for their own reasons, its a pity others don't as well.
 
pad07 said:
:confused: I wonder what's wrong and if we'll get an explanation

Plus someone said iCards would be revived... true? or false?
Click to expand...

Yeah, that was me. When I got in, I went to the account tab, (in mobile me) and looked at the System Status and it had the status for MobileMe and iCards and it said iCards was down and service would be restored promptly.

So, who knows?
 
Hls811 said:
What stinks is that I bought an iPhone (1st gen) from ebay and I wanted to check the tracking # which happens to be in my .mac mail. :(
Click to expand...

Ironic... isn't it?

Wonder if they're going to be producing any more iPhones? I was contacted by a businessman from an Eastern-European country wanting as many iPhones as I can get my hands on...
 
JMax1 said:
Is this thread at the longest one yet?
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Not quite, but I'm going to my it worse: Push mail on iPhone. If you're not in mail, it will only vibrate -- if vibration is turned on -- not make a new mail sound. This should be expected behavior so you don't have to turn the thing to silent all the time to avoid "ding ding ding ding ding ding" when you get a bunch of new mail via push. If you're in the iPhone mail app, it makes the new mail sound.
 
Apple Corps said:
Patience ??? - Good grief, my business operations rely, in part, on .Mac. This service has been down for over 12 hours now - that is a MAJOR OUTAGE costing me productivity and $$$.
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No need to take my comments personally. Not all people here rely on .Mac for their income. Personally, my occasional freelance work is handled through a proper hosting service. The .Mac stuff is for home use as it probably is for the majority of users here.
 
Apple Corps said:
Patience ??? - Good grief, my business operations rely, in part, on .Mac. This service has been down for over 12 hours now - that is a MAJOR OUTAGE costing me productivity and $$$.
Click to expand...

Agree.
They should have left .mac running.

Stupid Apple Stupid.

I bet Microsoft are laughin their asses off right now and next commercial will talk about it how 'smooth' Apple is.

A freaking joke.
 
bit_bucket said:
Okay, Ill respond to this. I am a long time Unix SysAdmin for a major web company. I can tell you that 90% of the time, the code I get from my developers has bugs that cause issues like we are seeing here. You have to understand, most developers, at least the ones I know, have an awesome knowledge about how libraries work and such, and programming concepts, but dont know the UNIX system that well. Additionally they don't always think of things from an operations standpoint. Lots of times, I get apps that pull info from DB's, and the developers do stupid things like doing a full table scan to get row count. They never think there are going to be millions of rows in the DB. Then you couple this with user load, and you have a problem. Memory leaks are also an issue. In the world of web application development, I have noticed issues that only creep up under load. IE in QA the code runs great but as many start to hit it, there are slow memory leaks that compound very quickly and cause the app to melt down. Apple developers are the cream of the crop and I am sure their SysAdmins are as well. This is just a normal reality of web 2.0 development that nobody is immune to. Be patient and give them time. I am pretty sure that their crew of developers, QA folks and SA's have been working without sleep for over a day now.
Click to expand...

Well said. Thanks for the thoughtful response!
 
pad07 said:
Could people claim damages? I mean it's not like this is a free service and it's over 12 hours since the maintenance window closed. This could affect some people in a bad way.
Click to expand...

Good grief. Yes. File suit because of the time it took to sit and click refresh every 3 seconds for hours and hours.

Anyone who has any sort of legitimate business interest tied to their .mac account either isn't very legitimate (i.e. why don't you have your own domain?) or needs their head examined (i.e. you KNOW what .mac can be like).

Keep your pants on, people. And don't pee 'em, while you're at it.
 
You can't be patient and wait for Apple to correct whatever it is their trying to do to get the service up and running? It's down for a reason.

It was widely publicized that this would be happening a month in advance. It's a big job.

Jesus.

slevit1 said:
It is pretty frustrating that about 12 hours after it should have been functioning, me.com is still down, along with all of .mac. It's even more frustrating that Apple chooses not to say a word about it. However, Apple's never really been big on telling anyone what's going on over there, so why should this time be any different?
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anyone else spotted the inconsistency with the service that's kinda up now and the demo... no sharing files from iDisk
 

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Agreed. I'm mildly irritated, and somewhat interested, but that's about it.

dtyson said:
Good grief. Yes. File suit because of the time it took to sit and click refresh every 3 seconds for hours and hours.

Anyone who has any sort of legitimate business interest tied to their .mac account either isn't very legitimate (i.e. why don't you have your own domain?) or needs their head examined (i.e. you KNOW what .mac can be like).

Keep your pants on, people. And don't pee 'em, while you're at it.
Click to expand...
 
Apple's Support page indicates everything is fine

Check out Apple's support page


They indicate all MobileMe services are "green lighted" or perfectly fine. Too funny.
 
Apple Corps said:
Patience ??? - Good grief, my business operations rely, in part, on .Mac. This service has been down for over 12 hours now - that is a MAJOR OUTAGE costing me productivity and $$$.
Click to expand...

*CRY* You sure picked the wrong service to use.

.mac has never been a high uptime service, and has never guaranteed high uptimes.

Try fastmail if you want reliability.
 
Blue Velvet said:
No need to take my comments personally. Not all people here rely on .Mac for their income. Personally, my occasional freelance work is handled through a proper hosting service. The .Mac stuff is for home use as it probably is for the majority of users here.
Click to expand...

So?

Whether you use .mac to run your Elephant clothing business or just to share photos with your aunt you have the right to complain.

People are paying for a service or want to pay for a service (some even have duplicate credit card transactions) but they cannot use it.

MobileMe is new, but .mac is old and was taken down.

Another complaint is that their status page shows everything as fine - far from it!

There are no clouds in my sky...
 
Syrus28 said:
Exactly. Apple is fully able to provide the same experience for IE users as it is for Firefox and Safari users. They just aren't.
Click to expand...

IE is not just one browser. IE 5, 5.5, 6, and 7 are all different in the way they handle certain things (JavaScript & CSS.) These things are integral to the way MobileMe works. Apple wouldn't be supporting 3 browsers, they'd be supporting 6.

If Apple does support IE, it would only be IE 7 and later, which (I believe) you can only get on Window Vista. IE7 is the only version of IE that works with SproutCore. Maybe they're working out the bugs for IE7. Or maybe SproutCore has bugs in IE7 right now that prevent Apple's web apps from functioning properly.

http://github.com/sproutit/sproutcore/wikis/browser-and-flash-support
 
bit_bucket said:
Okay, Ill respond to this. I am a long time Unix SysAdmin for a major web company. I can tell you that 90% of the time, the code I get from my developers has bugs that cause issues like we are seeing here. You have to understand, most developers, at least the ones I know, have an awesome knowledge about how libraries work and such, and programming concepts, but dont know the UNIX system that well. Additionally they don't always think of things from an operations standpoint. Lots of times, I get apps that pull info from DB's, and the developers do stupid things like doing a full table scan to get row count. They never think there are going to be millions of rows in the DB. Then you couple this with user load, and you have a problem. Memory leaks are also an issue. In the world of web application development, I have noticed issues that only creep up under load. IE in QA the code runs great but as many start to hit it, there are slow memory leaks that compound very quickly and cause the app to melt down. Apple developers are the cream of the crop and I am sure their SysAdmins are as well. This is just a normal reality of web 2.0 development that nobody is immune to. Be patient and give them time. I am pretty sure that their crew of developers, QA folks and SA's have been working without sleep for over a day now.
Click to expand...

As I mentioned in my response to BV - enough with the "patience" thing. What poor implementation design to take .Mac down BEFORE confirming mobile me as working in an extended test mode. 12 hours and counting !!!!
 
D4F said:
Agree.
They should have left .mac running.

Stupid Apple Stupid.

I bet Microsoft are laughin their asses off right now and next commercial will talk about it how 'smooth' Apple is.

A freaking joke.
Click to expand...

I think Microsoft knows better than to laugh at Apple's growing pains. At least they're growing and moving in the right direction. I'm sure they'll have the issues figured out soon. Personally, I love what I've seen of MobileMe so far and I'm excited to use it in conjunction with my IMac and new IPhone!
 
answer?

What I don't understand is why Apple can't throw something on there site to at least say, "hey, we're sorry but we are having problems, etc..." Just let us know that you know were here and give us something to go on. Do they expect it to be up any second? by tonight? by tomorrow? Throw us any bone so we have some thing to go off of. If it wasn't ready in the window they said it would be, tell us something!!!!!!
 
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