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Apple Launches MobileMe and Apple TV 2.1

When BlackBerry had an outage, it left users unable to send/receive emails. With this transition, it's only the web apps that aren't working.

Enterprise users should be looking with joy if anything. If an unexpected failure occurs (which is bound to happen with every system), at least you won't be technologically isolated.
 
bwiggs said:
Amen!

My biggest fear with all these updates was that they would wait until the end of roll-out week to try and drop everything to coincide with the iPhone 3G launch. They left themselves little-to-no margin of error.
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I agree with both of your observations - they are at the heart of my comments:

POOR implementation design and POOR execution.

Specious "bashing" comments about me using .Mac for my low bandwidth business needs totally miss the point - this is a failure that should not have been. .Mac has served me well - even with some of its increasing reliability issues.

But this - 15 hours and still not up and working.......
 
nelmat said:
Not aware of any failure here, sorry guys - apple stated that the roll out would take some time and the date that the maintenance window would open.

Full and regular updates have been posted along with system status:

MobileMe Launch 7/9/2008, started at 8pm PT

With the exception of the new web apps, all of the following services are available: Mail, iChat, iDisk, Sync, Back to My Mac, and all published pages, including Galleries and iWeb sites.

The MobileMe web apps will be available as soon as possible.

My iWeb sites are up and running, my email is working and my machine is successfully syncing - all that is not working is the new web based interface.

get a grip chaps. And trying to find back doors into the space that apple are using to get everything up and running is only going to impact server load and take them longer to get up and running. Keep an eye on http://www.apple.com/support/dotmac/ and when they're ready, you'll be told. mobile me is not all about the new web interface, it is only the web interface which is currently not up and running. Phone, iBook and iMac are syncing fine, i just can't play with the new web toys - sure I'll cope.
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Please keep up. We've been over this. MobileMe launched then collapsed.

You are totally wrong if you think only a few things aren't working.
 
bwiggs said:
Amen!

My biggest fear with all these updates was that they would wait until the end of roll-out week to try and drop everything to coincide with the iPhone 3G launch. They left themselves little-to-no margin of error.
Click to expand...

Yeah I'm also worried about that they won't have much room for error. With iPhone 3G being released in the US in less than 24 hours, I think they should start to wrap things up and get it working. I'm also a bit disappointed because they keep us in the dark, and fail to admit that there has been a delay.
I work in the computer field, technical field, and I do understand that unexpected things do happen, but at least admit it or something!

Regardless of this, I'm still very excited and waiting, refreshing the MR homepage every few minutes and visiting the Me.com page as often.

I do REALLY hope it's all up and running today though :)
<3 :apple:

Edit: I JUST LOGGED IN! Everything isn't working yet, but that's progress being made!!!
 
eddiejames2 said:
System Status

* All MobileMe Services - Online (according to (apple.com/support/mobileme)

This is what the mac service rep I talk to told me to be checking, and once it got the green light it would be good to go...

Unfortunately they dig a deeper hole! :)
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Actually you need to check http://apple.com/support/dotmac

The mobileme services ARE up and running, however something went wrong transferring from dotmac to mobileme (perhaps a loadbalancer/routing issue). Both pages are actually correct ;-)
 
nelmat said:
Not aware of any failure here, sorry guys - apple stated that the roll out would take some time and the date that the maintenance window would open.

Full and regular updates have been posted along with system status:

MobileMe Launch 7/9/2008, started at 8pm PT

With the exception of the new web apps, all of the following services are available: Mail, iChat, iDisk, Sync, Back to My Mac, and all published pages, including Galleries and iWeb sites.

The MobileMe web apps will be available as soon as possible.

My iWeb sites are up and running, my email is working and my machine is successfully syncing - all that is not working is the new web based interface.

get a grip chaps. And trying to find back doors into the space that apple are using to get everything up and running is only going to impact server load and take them longer to get up and running. Keep an eye on http://www.apple.com/support/dotmac/ and when they're ready, you'll be told. mobile me is not all about the new web interface, it is only the web interface which is currently not up and running. Phone, iBook and iMac are syncing fine, i just can't play with the new web toys - sure I'll cope.
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Sorry but that is a fairly long maintenance window. They should have had everything more ready to go for when they brought it down, or left the .Mac webmail still working. I use my .Mac/MobileMe mail as my primary mail and check it all day long at work. Not having Mail for a day is an inconvenience. I'm not home and can't just pull it up on my Mac.
 
When I click on mail, I actually get a message saying it is down, but they're working on it. Perhaps this is what they're going to do now, just to get the apps up and running. Who knows?
 
bwiggs said:
I'm surprised we have yet to see a photoshop of the MobileMe "cloud" as a thunderstorm, tornado, or dark cloud raining down a plague of frogs and locusts upon us.
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It looks as though SOME of MobileMe is up and running. Mail gives me an error that it is unavailable.

On another note, it now appears as though Calendar is fixed (wasn't displaying my calendars earlier).
 
Daveoc64 said:
Please keep up. We've been over this. MobileMe launched then collapsed.

You are totally wrong if you think only a few things aren't working.
Click to expand...

I can only speak from my own experience, all of my .mac services are up and running, i am simply unable to access the new mobileme web interface. Apple at no point have stated the exact time that the new web interface would be up and running, only at which time it would begin.
 
seems to be back.. all but mail - which says its temp unavailable..

i have 10.5.4 but i read somewhere that you needed to also download a mobileme update?

software update shows nada for me..
 
mr.iso said:
How so?
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I agree, they can run servers with exchange on them and do. It might be that Apple makes competing servers that run OSX Leopard server. After this example of Apple enterprise infrastructure and migration they probably will stick to their existing technology. IMHO it is not good to shine a spot light on a product that is not ready. They have been shining that light on enterprise pretty hard ramping for this release, and the iPhone 3G/ 2.0 software.
 
MobileMe Chat Session

I don't really have that much time to do this, but I did it anyway out of curiosity. Not much helpful information, but the first time I am aware of someone @ Apple admitting a problem to me. My chat session is below - and the names have been changed to protect the innocent (and guilty!)

**********************

Hi, my name is Representative. Welcome to Apple!
Customer: Hi! What is going on with MobileME? I can't log in to .Mac to check my e-mail nor can I look at my address book?
Representative: Hello Customer, we are currently going through an outage due to the transition to Mobile Me. If everything goes as planned, we should be back in business within the next 2 or 3 hours. I'm sorry for any inconvenience.
Representative: Once everything is complete, everything should be good to go.
Customer: What happened? I thought it was supposed to be live this morning? I know that you got the maintenance window from 8 - 12 yesterday - how did the outage happen?
Representative: To be honest, I'm not sure for the exact reason the transition didn't go as smoothly as planned. I assure you the engineers are working diligently to resolve this as soon as possible.
Customer: OK. Do you know if Apple has plans to announce something official about it, since there are a lot of people wondering?
Customer: Perhaps they could change the message from "We are currently performing scheduled maintenance." to something more accurate?
Representative: I believe something should be coming out really soon in regards to this outage. I too am waiting for an official word. Once again, I'm sorry for the inconvenience.
Representative: This morning when I arrived, I thought everything was ready to rock and roll, but then started hearing about the outage as the morning progressed.
Customer: Very interesting. I hope it's worth the wait!
Representative: I think it will be, especially with the new iPhone tomorrow.
Customer: I'll be at the store at 8!
Representative: Awesome. I hope you dig it.
Customer: Good luck!
Representative: Do you know all the credentials you need to bring?
Customer: Yes, I am already an iPhone customer and I am going prepared.
Representative: such as social security card and IDs
Representative: cool, just thought I'd give you a heads up.
Customer: Thanks. Have a good day, and thanks for the information!
Representative: You're welcome, good luck tomorrow.
Representative: Take care.
 
cliffjumper68 said:
Funny how Steve does not limit his demos to your simplistic notion of this service. I have other services so this is an annoyance for me, but one that gives the old apple a bruise. This tech that is failing is also what they are selling to "enterprise" customers. Not a good ad. This could have been a strong example of their stability and scalability, instead they are shown to be inept.
Click to expand...

And you bought that deluded bit of wishful thinking? Is there any database integration in .mac at all? I don't remember any that would be useful to even the most primitive small business let alone enterprise customers. Can .mac's webservers pony up anything more sophisticated than javascript? I don't think they even do java, let alone php or anything useful. Somebody please enlighten me, because I forget.
 
Agreed

fmiddleton said:
What constitutes "a lot?" Email works, web works, that seems to be the big stuff. As for "paying for something," I don't think we should have high expectations of anything that we're paying $0.01/hour for. We don't go to McDs expecting a great steak for $2, just as we shouldn't expect 5-nines for $99/year.
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Webmail (which is not only a huge feature but also what a lot of us are limited to at work) isn't working. Nor is web editing.

And you're missing the point. When you buy a McDonald's cheeseburger, it might be cheap -- yet you still expect the product to come as advertised and expected: a bun, cheese, meat, and condiments.

All I expect with an Apple product is for it to work as advertised. And MobileMe/.Mac sure doesn't.
 
Well, I've given it 5 minutes or so and it's still coming up with the sign-in page... looking good!

Started off redirecting to idisk first, now redirects straight to the sign in page.

Seems to be possible to sign UP but not IN, though, so the waiting may continue. But this is definitely the best sign so far, IMO.

Edit: Down again. Fell over just after I submitted credit card details!
Sorry - will wait a good 30 minutes next time lol.
 
looks to be cruising, except mail, which is fine. Also trying to get the control panel stuff to work is still sketchy.
 
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