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Apple Launches Repair Program for iPhone 6s Devices Experiencing Unexpected Shutdowns
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WTF? What do you mean by that? If your phone is replaced/repaired by Apple themselves, FaceTime Audio MUST work at any cost.
And when are they gonna announce a repair programme for 6ses with aluminium micro-pitting issues? Until now they still don't want to acknowledge this issue. Smh.
I feel like this is an iOS 10 issue more than a hardware problem... Sure there are some people who have killed their batteries from so many cycles and they experience some of these problems, but since iOS 10 changed the way they let devs read battery info it's been more and more
Launch day 6S+ here on 9.3.5 and no issues, my battery can easily go days on light use.
Launch day 6S+ here on 9.3.5 and no issues, my battery can easily go days on light use.
My 6s plus just did this for the first time 5 minutes ago. I came to the forum to see if anybody else's does this and saw this article.
I also had it the first time last week. Went out at 10%, then when I connected it to a charger startet up again and was at 23%.
I'll keep an eye on it before I drive 150 km to the nearest Apple Store.
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Another one here. Only started happening in the last month or so, and only a few times (so far).
AWESOME! This is great news. My 6S has had this problem since buying it, and it's gotten a hell of a lot worse in the past few weeks - so much so that last week I set up a Genius Bar appointment for tomorrow to try and see if I can finagle a replacement out of them. Now that this program is in effect, I have Apple's backing on it. The timing couldn't have been better.
New ways Apple to generate more money. They know there's an issue or intentionally making their product break prematurely. Then recognize that they have a problem after most of the customers warranty is over. Tim Cook is not gonna go anywhere the board/investors likes this idea a lot. Greedy b_stard!
I had this problem since August. At first I thought I had left the house without properly charging my phone but then I started noticing it would shut off with 40% charge but indicating that the battery was at zero. When I would plug it into a charger it would power on immediately and show my 40% charge.
After a couple of calls Apple replaced it.
I had my battery replaced just last week - 6S, 4th and 5th digits QD.
Never had a problem in over a year, but recently in any temperature under 12 degrees or so, the phone would shut off (once from 85%). Once plugged in, it would return to the correct charge within minutes.
I took it to the Apple Store 10 days ago, they ran diagnostics and claimed the battery was fine. Only after I returned to the store 30 minutes later (the battery had dropped over 60% in that time) would they acknowledge an issue and after more "discussion" a manager agreed to replace the battery free of charge a few days later.
I will take it out in the cold this week to see if the issue has been resolved.
Never had a problem in over a year, but recently in any temperature under 12 degrees or so, the phone would shut off (once from 85%). Once plugged in, it would return to the correct charge within minutes.
I took it to the Apple Store 10 days ago, they ran diagnostics and claimed the battery was fine. Only after I returned to the store 30 minutes later (the battery had dropped over 60% in that time) would they acknowledge an issue and after more "discussion" a manager agreed to replace the battery free of charge a few days later.
I will take it out in the cold this week to see if the issue has been resolved.
I notice the Apple fan base that ran roughshod over those saying they had these problems months ago, on this thread
https://forums.macrumors.com/threads/iphone-6s-turning-off-at-10-20.1954530/
are nowhere to be found here.
https://forums.macrumors.com/threads/iphone-6s-turning-off-at-10-20.1954530/
are nowhere to be found here.
FaceTime audio is disabled for phones sold in China. There are also smaller differences, like a mandatory warning sound when battery hits 20% and 10%, and Wi-Fi is called WLAN everywhere. It's all based on phone serial number. I bought my phone in the US. My logic board was replaced by a Chinese Apple Store, I am in China right now, so they put in the logic board with Chinese serial.
Mine too. Just a few weeks ago I had it at the local Apple store to have it checked. I was told nothing is wrong yet it exhibits the exact same issue talked about in this article and the posts here. I wonder if this will change to include both the 6 and the 6s eventually.My iPhone 6 has the same issue
They seem to be trying to keep the serial numbers affected hush-hush. They also don't have an online tool for checking serial number eligibility like they usually do. I wouldn't be surprised if mine were eligible though, got it in October 2015, battery dies in the twenties, but the way the recall is worded, it seems like it shuts off at any point, not just in the twenties? But I guess it is a battery issue since you've described the same thing and they're hooking you up.
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That sounds more like a "battery below 80% capacity" issue than what the recall is addressing, which seems to be something with the logic board/A9.
It's not just the 6 - my ancient 5 has had more than one battery with good life/charge capacity stats in it and it will just choose to shut down randomly at 35-50% charge yet when you plug it in its up and running with the same %-age once again in moments.
My 6s plus has this issue and has the serial numbers that's affected ,will apple accept the 6s plus ?