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Great! All we need now is a proper Mac Pro refresh. :rolleyes:

That won't help... it will just be another recall.

What's the connection? is Quality testing going down, not up ? Based on the increase of Apple repair programs over the past year, i think there is.....
 
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Ofc I did. Did you? No, they aren't saying what you want them to say.

Umm, they talked at length about the direction apple has gone with their software design, hiding or removing features, and valuing the 'sleek' appearance of the software over its usability. They all agreed apple's attempt at 'simplifying' has misfired in many instances.
So I dont know what YOU thought they said, but I understood them very well.
 
This Mac Pro will be an epithome of Tim's reign, an absolutely emotionless, boring black something that's somehow happened to be an Apple(!) computer. And that's after so many years of the most innovative and best computer design in the world.

I hope one day he will be able to finally realize something goes wrong, acknowledge his mistakes and I hope it won't be too late to change something for the good.
 
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if the trashcan can't handle the heat of the 500, how can it handle the 700?

FWIW I always use a fan control app to keep the temp down on my mbp and mp. Had heat related failures on Apple systems since the Pismo.
 
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I've had my nMP since it was released (with the basic GPU), and have had zero problems so far. The thing runs beautifully. The fan is noticeable on graphics-intensive tasks (like FCPX). But other than that, my external hard drive is louder. I had thought of upgrading to the 500 when I bought it; now I'm glad I didn't.
 
It seems quite clear IMO why Apple is trying to get rid of dGPUs as fast as possible. It seems like every other iteration of Mac has dGPU issues. Apple must be sick of them. The route they took with the 4K iMacs makes me thing the next major MBP redesign won't have dGPUs at all.

With Thunderbolt 3, if Apple decides to sell a dGPU dock, we'll at least have the option. Also, I wonder if Apple will just start paying more to source higher quality parts from AMD and Nvidia.
 
This Mac Pro will be an epithome of Tim's reign, an absolutely emotionless, boring black something that's somehow happened to be an Apple(!) computer. And that's after so many years of the most innovative and best computer design in the world.

I hope one day he will be able to finally realize something goes wrong, acknowledge his mistakes and I hope it won't be too late to change something for the good.
Either that or he'll be replaced with someone who can do that.
 
This Mac Pro will be an epitome of Tim's reign. Tim is done. I don't think he will ever get to move into the new mothership.
 
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Just realized. Someone that drops $3k+ on a brand new Mac in 2016 can take it home, unbox it, boot it up and when they go to "About This Mac" it'll say LATE 2013.

Haha, yep, that's exactly what happened with several new machines I ordered for our office. Good thing for serial #'s.
 
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Umm, they talked at length about the direction apple has gone with their software design, hiding or removing features, and valuing the 'sleek' appearance of the software over its usability. They all agreed apple's attempt at 'simplifying' has misfired in many instances.
So I dont know what YOU thought they said, but I understood them very well.

No, they didn't.

They criticized, but not for your reasons.
 
Apple also launched a repair program for 2011-2013 MacBook Pros with video issues in February 2015.

I was affected by this and the repair program came 1 year too late for me. In some cases people with dead macbooks had been waiting for almost 2 years.

In most cases the repair program didn't solve much since users affected by this **** product had already bought another computer long before. You couldn't even sell that thing at a reasonable price since nobody would buy a 2011 model unless it was very cheap.

What's more infuriating is that for a very long time Apple ignored the thousands of people affected by this, and the repair program was only announced after a class action lawsuit started.

This event completely changed my perspective on Apple. They have all this "expensive quality product" narrative which is false. If Apple stood behind the quality of it's products the 3 year AppleCare warranty would be included by default, but because they don't, your only option to secure your investment is to pay about 15% on top of an already expensive product.
 
This is not Apple's fault if AMD make shi*tty GPUs. They have ALWAYS made shi*tty GPUs. Remember the MacBook Pro 2012 ? One of the most RMAed laptop Apple ever made, and it was simply because of the GPU.
 
Ah, see. these symptoms are identical to the 2011 MacBook Pros GPU failures.

doesn't this prove that these new 'trash can' Mac "Pro"s are just as fallible as a system for intense use as the MBP's etc were? the towers clearly could take the stress.
The towers do take the stress very well from what I can see. In this case the problem is limited to to two different GPU boards for a very short time span. This indicate a high probability that a bad set of chips worked their way into production and failed in the field. Consider two different GPUs where impacted it might be a problem with RAM.

It really doesn't prove anything beyond the fact that some bad GPU cards got to customers Considering that cards manufactured outside the recall dates are fine, there is nothing to imply an issue with the Mac Pro itself.
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It's all down to being RohS compliant. These gpu problems started to come up after they stopped using lead in the solder. With the RohS compliant tin solders, they just start to disintegrate after a series of hot/cold cycles and the solder cracks, leading to these problems. It'd frankly be a lot more environmentally friendly if they went back to using lead/tin blends instead of replacing the chip 5 times.


While I agree the move to lead free solder is a prime example of governmental stupidity, you can't blame this on the solder given what we know at the moment. It could be but it could also be lots of other things. Given the tight recall period I'm leaning towards a batch of flaky components possibly RAM or maybe capacitors.
 
I was affected by this and the repair program came 1 year too late for me. In some cases people with dead macbooks had been waiting for almost 2 years.

In most cases the repair program didn't solve much since users affected by this **** product had already bought another computer long before. You couldn't even sell that thing at a reasonable price since nobody would buy a 2011 model unless it was very cheap.

What's more infuriating is that for a very long time Apple ignored the thousands of people affected by this, and the repair program was only announced after a class action lawsuit started.

This event completely changed my perspective on Apple. They have all this "expensive quality product" narrative which is false. If Apple stood behind the quality of it's products the 3 year AppleCare warranty would be included by default, but because they don't, your only option to secure your investment is to pay about 15% on top of an already expensive product.
Just curious...are continuing to support apple by buying their products? I'm just asking because I seen people who say something similar and still support them.
 
This is not Apple's fault if AMD make shi*tty GPUs. They have ALWAYS made shi*tty GPUs. Remember the MacBook Pro 2012 ? One of the most RMAed laptop Apple ever made, and it was simply because of the GPU.
Does Apple test the components in their products before release or do they just take the word of the component manufacturer that it'll work for them? If a flawed component in Apple's spaceship facility's HVAC system renders the building uncomfortable, or even uninhabitable, would Apple be justified in seeking redress from the system manufacturer even though that manufacturer didn't actually make the faulty component?
 
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From 2013?! I'm waiting on the refresh before I change to a trash can Mac Pro, but that's sad to see this is only just now getting addressed. :(
Obviously you can't read for content so here we go again:

Apple has determined that graphics cards in some late 2013 Mac Pros, manufactured between February 8, 2015 and April 11, 2015, may cause distorted video, no video, system instability, freezing, restarts, shut downs, or may prevent system start up.
 
Is it a bit of a case of American pride being damaged, given the machine was USA built?

As an American, my pride is still intact. Although, I doubt the graphics card was made by Americans. Was the faulty card due to bad components or installation? I don't know, but I would bet on the components.


It seems like Apple has had GPU issues on many models. I wonder if this is a design issue on Apple's part. Maybe the extremely thin design is making them too hot.
 
Auto OEM's are bound by law to send multiple postcards to affected vehicle owners until the car is fixed or the percentage of fixed cars reaches about 70-ish% (here a C-average is considered good LOL*).

The car companies were so rotten and cheap in protecting their customers that Congress passed the Federal Motor Vehicle Safety Act, and amended it over the years to toughen and expand it.

One aspect covers vehicle recalls and requires OEM's to contact all vehicle owners of a recall. The OEM's generally have no idea who owns a particular vehicle after a few years, so they buy lists from state DMV offices to make up each recall postcard mailing list.

Apple on the other hand has iCloud. And AppleID. Each time a device connects to the iCloud (and at minimum when it gets a s/w update), it communicates both AppleID and device info to Apple.

Apple could so easily give a popup box explaining there is a recall or warranty issue affecting the device and then lead the user thru the process to remediate the issue.

Because Apple can so easily do this, but won't, is the same as flipping the bird to customers and saying "I don't care about you or if you think we are hypocrites."

They don't even offer an apology for the inconvenience.

Apple's present recall like all its others is incompetent policy, but this one is incompetent as well in both preparation and deployment.

* Re car recall rates of 70-ish percent, this could be boosted to 100% by denying re/licensing of vehicles with open recalls (here is where Congress has serially failed to implement a simple fix - probably due to being in the pockets of car makers and dealers). I wonder if Apple even reach the 70-ish% auto success rates in their recall efforts.

I owned a car that had a recall, and I had sold it. I got several cars, and ended up going to the dealer and telling them about it. They chuckled, and told us that Toyota had to do last owner notification, and that was all. They took my name off the vehicle. Funny that I had bought another Toyota, and logged in to their buyer site, and they had the information on the next owners of that truck, and they contacted me?

Why me? They had the probable current owner in their buyer records, and the contacted me?

Yeah, they try hard...

My new Toyota had an option that mine never had. Toyota hounded me three times to get me to 'bring it in to be serviced'. I finally went to the dealer and told them. I got one more card, and they finally stopped.

The car recall system is rather far from being even moderately useful...

Heck, one car I owned, a Toyota again, had a recall, and I didn't find out about it until I went online, and happened on the news that some Toyotas were recalled, and saw my model in the list. I went to the dealer and they asked, and checked. Yep, Toyota had the right name and address, but I never got the notice.
 
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