The bottom of the box says:
- Up to 14 hours of music playback with rechargeable lithium-ion battery*
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Apple Launches Worldwide Replacement Program for First-Generation iPod Nano
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The bottom of the box says:
Hey there,
I haven't taken my iPod to the Post Office yet, but I've taken a few iPhones.
That post office agent was way out of line and is not doing their job properly. Technically, yes we are not supposed to send lithium batteries via air mail in Australia, but Australia Post have made an arrangement with Apple to handle it (whether they road mail it or fly, it's not our concern).
All the PO agent needs to do is scan the barcode/type the barcode into their system, on the screen it will tell them to get a bubble wrap baggie and a small box. Then they tape it up cut out our label and stick it on top to send it to Apple- usually they will tell you registered post is optional at $xx.xx but not compulsory. They print a receipt to prove you sent it and that's it.
You don't pay for anything unless you want it registered.
(It even says so on the label to take into the PO)
Each time I've taken an iPhone in, they've handled the phone so they know exactly what it is and know it contains a battery, but their computer screen tells them what to do. It's hit and miss with post offices, 50% of them are nice, but 50% of them hate their life and make everyone else's hell (Did you know some of them are privately owned???)
You should make a complaint to AusPost, or call Apple, maybe they'll give you a credit instead! lol
pah, currently mine holds about 15 mins after many years of use so I won't split hairs be it 8-10 hours of 14 hrs as you suggest. Anything better than 15 mins will be a nice (free) upgrade for me
Given the questionable condition of some of the iPods being returned, based off of this thread, would Apple even have enough 1st gens to refurbish to supply all who are participating in the recall? I will be disappointed if I get back a refurbished unit as ours is in superb, used condition. And, since we don't really use it, I am not concerned about being "burned alive". I am looking forward to the first folks posting what the replacement unit is. I am hoping that it is current generation Nano.
It won't be. If you don't want to get disappointed, I would not post your machine for refurbishment if I were you
I agree.. I dug out my old 1st generation iPod Nano & it's in pristine condition. The battery was in a deep state of discharge, so it took awhile to fully charge it, but I tested it by putting it on replay & letting it run. It ran for almost 13 hours before the battery died. I doubt the refurb I would get back from Apple would have that kind of battery life.
I don't see how we are getting 1st Gen back
Ok I like the Nano bought it when it first came out. Mine still works but the menu button contact doesn't work very well. I have to repeatedly press down on the menu button to get it to go back top previous screen or power off etc. I can't be the only one...
So say I send it in (which I am going to) now the next guy gets mine with a new battery but the menu button is faulty. That is going to open a can of worms no? I would be upset if I sent in a working one to get back one with a sticky button..
Either way I am sending mine in, I haven't used it in years partly cause of the menu button, low storage (4g and sick of the songs on there) and because I now use my iphone for music at the gym and in the car. But hey if they want to give me a near new nano that is FULLY functional then I'm all in
.
It would seem easier to give out new ones rather than gear up an old production line, or pay a tech to go through all the functions. I find it hard to believe they will service the battery and not test all functionality and send it out to a customer. That would be a warranty and PR nightmare.
Ok I like the Nano bought it when it first came out. Mine still works but the menu button contact doesn't work very well. I have to repeatedly press down on the menu button to get it to go back top previous screen or power off etc. I can't be the only one...
So say I send it in (which I am going to) now the next guy gets mine with a new battery but the menu button is faulty. That is going to open a can of worms no? I would be upset if I sent in a working one to get back one with a sticky button..
Either way I am sending mine in, I haven't used it in years partly cause of the menu button, low storage (4g and sick of the songs on there) and because I now use my iphone for music at the gym and in the car. But hey if they want to give me a near new nano that is FULLY functional then I'm all in
. It would seem easier to give out new ones rather than gear up an old production line, or pay a tech to go through all the functions. I find it hard to believe they will service the battery and not test all functionality and send it out to a customer. That would be a warranty and PR nightmare.
Well, I just got back from the Apple store at South Coast Plaza (Orange County) where I initiated the process for replacing my iPod Nano. The Apple store employee who handled my case told me in no uncertain terms that I will be receiving as a replacement exactly what I have now: a first-generation Nano of the same color and capacity. He did not take possession of my current Nano; instead, the store will notify me by phone when the replacement Nano is ready, and I am to bring in the current Nano along with my copy of the repair form. The Apple store employee told me that he anticipates it will take at least until November 30 before my replacement Nano will be available.
I hope this information will help put an end to the useless speculation about Apple handing out new-generation iPods, and everyone can get back to discussing something truly important, such as when the iPhone 5 will be released...
John
I hope this information will help put an end to the useless speculation about Apple handing out new-generation iPods, and everyone can get back to discussing something truly important, such as when the iPhone 5 will be released...
John
Anybody else been looking online to see if there are still any gen1 cases out there, in anticipation of having a shiny 'new' nano? I've found a few at ridiculously low prices, but there aren't many of them. I think personally I will go for a gelaskin covering because I like the designs
If this is true (which it makes total sense that it is), then I don't know why people are getting so excited about getting "refurbished units" back with no diagnostics run on them. Sure if your iPod is totally non-functional then send it in, but for those saying their's are like new or don't have a scratch on them - then I would just hang on to it and not send it in.
I'm just going to give mine to the Apple store for the 10% recycle discount and get a new one.
One of you guys will probably get my old one in the trade in - be careful the wheel sticks a little bit, hope it's better than the one you sent in though.
I finally found mine but the serial number does not qualify for the replacement Sucks cause the battery does not hold a charge anymore. I can only use it while plugged into the charger
Sucks cause the battery does not hold a charge anymore. I can only use it while plugged into the charger
Why do I feel I'll be getting one of the above ipods
I finally found mine but the serial number does not qualify for the replacement
I'll sell you my new 1st gen Nano when I get it
I went through all that only to find out my 1st gen nano isn't eligible! The website said my serial was invalid, so I called, and they said my serial number isn't on the list.
That's kind of a bummer, I was all ready to get a new nano! The rep said I would be receiving one that had at least the same amount of features, so it sounds as some people might get a newer version. Not me though. Oh well, enjoy for those who got a replacement.
That's kind of a bummer, I was all ready to get a new nano! The rep said I would be receiving one that had at least the same amount of features, so it sounds as some people might get a newer version. Not me though. Oh well, enjoy for those who got a replacement.
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Just wanted to throw this out there...I had been trying my iPod nano's serial number since Friday with no luck. It kept telling me that I was not a part of this recall. I tried again on Sunday morning (same serial number, obviously) and it went through. So if you tried your serial number early on you may want to try again.
Mine was a 1gb black nano built in February of 2006
Just wanted to throw this out there...I had been trying my iPod nano's serial number since Friday with no luck. It kept telling me that I was not a part of this recall. I tried again on Sunday morning (same serial number, obviously) and it went through. So if you tried your serial number early on you may want to try again.
Mine was a 1gb black nano built in February of 2006
A wise european once accused Apple of "pulling the wool over customers eyes". I think I now understand what he was on about.
iPod Nano Replacement:
"If your country is not listed, online service is not available for your location. Please return to the program page for alternative service options."
Returning to the Program page yields nothing. It's just a polite way of telling people to f-off.
iPod Nano Replacement:
"If your country is not listed, online service is not available for your location. Please return to the program page for alternative service options."
Returning to the Program page yields nothing. It's just a polite way of telling people to f-off.
Yeah, some agents are just horrible to deal with. I decided to take it in again today to try my luck, and was met by a different friendly agent who just scanned the barcode, printed off a receipt for me, thanked me and said he'd wrap everything and send it off without me having to be there. Thank God i didn't have to deal with the same horrible agent from before.
Glad to hear it worked out
Even though I haven't used this thing in... 4-5 years or so, I'm apprehensive about sending it away.
It's in great condition and I'm seriously imagining that the songs sound better than on the iPhone, but I think I'm going crazy and just strangely attached to anything Apple I've owned... Making up reasons why I need to keep it, AND get a new Nano. lol
Even though I haven't used this thing in... 4-5 years or so, I'm apprehensive about sending it away.
It's in great condition and I'm seriously imagining that the songs sound better than on the iPhone, but I think I'm going crazy and just strangely attached to anything Apple I've owned... Making up reasons why I need to keep it, AND get a new Nano. lol
Replacement Process
Your iPod nano serial number will be checked to verify that it is eligible for this program. You will receive a replacement unit approximately 6 weeks after we receive your current iPod nano (1st gen).
Right, so I send them my iPod and then have to wait 6 weeks after they receive it to be able to given a replacement...?
I know it is only an iPod, but would you be prepared to go 6 weeks without a TV, phone, or your car if it was deemed a fault causing recall, based on a manufacturer issue?
Why the long wait, when you can buy a new Nano in the online Apple store for immediate delivery?
Your iPod nano serial number will be checked to verify that it is eligible for this program. You will receive a replacement unit approximately 6 weeks after we receive your current iPod nano (1st gen).
Right, so I send them my iPod and then have to wait 6 weeks after they receive it to be able to given a replacement...?
I know it is only an iPod, but would you be prepared to go 6 weeks without a TV, phone, or your car if it was deemed a fault causing recall, based on a manufacturer issue?
Why the long wait, when you can buy a new Nano in the online Apple store for immediate delivery?