Just call an Apple Authorised Service Provider in your country. You will have to give your iPod to them, they send it to Apple, once received Apple sends them the replacement and they give it to you. Very easy
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Apple Launches Worldwide Replacement Program for First-Generation iPod Nano
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Just call an Apple Authorised Service Provider in your country. You will have to give your iPod to them, they send it to Apple, once received Apple sends them the replacement and they give it to you. Very easy
For those of you who are worried about not having your first-gen iPod Nano, NO WORRIES!!!
Just went to the Hong Kong Apple Store today, I didn't think Apple can be so cheap...
All I get is the same first-gen iPod Nano back as a replacement, not the latest generation at all!
Just went to the Hong Kong Apple Store today, I didn't think Apple can be so cheap...
All I get is the same first-gen iPod Nano back as a replacement, not the latest generation at all!
Did people really think they'd get shiny new free ipods?
Apple aren't doing this from the goodness of their hearts or for altruistic reasons. It's taken a 7 year court case to get this far and they're doing it because they have to.
I would think that if Apple is returning refurbished iPods that they have an obligation to specifically state so rather than than have the issue be unclear.
I expect the program will last quite a while. The whole exercise is only meaningful if it is able to mop up any and all defective batteries. I remember the Nokia BL-5C battery recall page was active for years.
Now what
I filled in the form and got to the screen saying "Thank you." and that the request has been sent and that they will send me package materials and shipping information.
I'm guessing my iPod is eligble then? I have also seen people on here that received and email which I haven't, maybe it takes a while or?
Thanks
I filled in the form and got to the screen saying "Thank you." and that the request has been sent and that they will send me package materials and shipping information.
I'm guessing my iPod is eligble then? I have also seen people on here that received and email which I haven't, maybe it takes a while or?
Thanks
Did people really think they'd get shiny new free ipods?
Apple aren't doing this from the goodness of their hearts or for altruistic reasons. It's taken a 7 year court case to get this far and they're doing it because they have to.
So the court case was submitted before the iPod Nano was initiall released in 2005? I know lawyers chase ambulances and generally suck but this is a whole new level of sliminess...preemptive filing of cases against Apple? Wow.
If Apple is refurbishing iPods and sending them back I'd be surprised (since they could send my engraved iPod back to me) but if they're replacing from old stock then it may be helpful to wait past the initial wave of respondents in hopes Apple runs out of 1st gen iPod Nanos and hands out 2nd gen Nanos or something else (Sony CD Walkmans prolly).
Well, my return box arrived today, Tuesday, even though I just filled out the website form on Saturday. It is typically well designed, as you would expect from Apple. Anyone want to make any guesstimates as to what the 1st gen iPods will be fetching on eBay if they are indeed replaced with refurbished models? I see that there a few used and refurbished 1st gens ranging from $49.99 - 64.99 listed as of today. I am guessing that quite a few will be resold.
Had my box show up today. One of the instructions states " Complete the enclosed UPS Shipping Waybill and attach on the bottom of your return package." There was no such enclosed waybill. My package did have the EZ label, is that good enough? Did anyone else's have an enclosed waybill?
Don't want to ship it off with improper labelling and I never receive an iPod back..
Don't want to ship it off with improper labelling and I never receive an iPod back..
Post a picture of the box and the stuff they sent, can't wait for my box to arrive! haha
My box came through FedEx overnight. Got the e-mail Friday night, submitted my info that moment, and a box came Monday morning. I put my iPod in the baggy and put that in the "coffin" and shipped it off that afternoon. (Pretty much like how the Xbox repairs went when Microsoft still sent you a box and the styrofoam.) Just got an e-mail a couple of hours ago saying that Apple has it in their possession and that I can check the repair status on their website.
I sent it in with a letter telling them they won't find the battery inside my nano because it swelled up and was disposed of. I did half the work of the battery repair/replacement for them, so I think I deserve a proper refurb/repair. Although I am genuinely worried they'll say I'm ineligible for a replacement one way or another just because I removed a rather dangerous battery. Hopefully it all works out.
I sent it in with a letter telling them they won't find the battery inside my nano because it swelled up and was disposed of. I did half the work of the battery repair/replacement for them, so I think I deserve a proper refurb/repair.
Although I am genuinely worried they'll say I'm ineligible for a replacement one way or another just because I removed a rather dangerous battery. Hopefully it all works out.It's a 6 week wait because the 'inventory" of 1st gen nanos is in the hands of us who already own one. There is no warehouse of 2005/2006 1st gen nanos to send us, and they are NOT sending us new ones. They are fixing the ones we all send in - which will take several weeks.
Geez, the latter pages of this thread really lowered my expectations, I would not expect to receive a unit in worse cosmetic shape than mine, which is pretty scratched up. I have purchased refurbs from Sony and Vizio that looked brand new, and would at least expect to have a clean, no scratched back and display...
So you guys think that the ipod nanos we send back (after they qualify) will just have their battery replaced and sent back to us, with all the damage/scratches that they have? Or would we get new 1st generation ipods identical to ours, except just new/refurbished ones that don't have any cosmetic damage?
INTERESTING OBSERVATION: I also speak and read Russian, so I clicked the Russian tab to see the same exact policy information in Russian. The Russian word for "replacement" is not in the paragraph where the English part says "replacement". Instead, it says that a new unit will be sent out
INTERESTING OBSERVATION: I also speak and read Russian, so I clicked the Russian tab to see the same exact policy information in Russian. The Russian word for "replacement" is not in the paragraph where the English part says "replacement". Instead, it says that a new unit will be sent out
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referbush
since i wont get my same exact ipod back, which was a present, i scratched the crap out of it. have fun refurbishing that
since i wont get my same exact ipod back, which was a present, i scratched the crap out of it. have fun refurbishing that
They will not have just their batteries replaced, since Apple has said that your personal engraving will be lost. Most likely they've manufactured a batch of new front and back plates. So no cosmetic damage will be visible, I'd imagine.
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I wish I had thought of that.
I wish I had thought of that.
Agreed. As with any refurb iOS product you may buy from Apple, the casing (front and back) is replaced, the screen is replaced, the battery is replaced. It will be QA tested. And it will be almost as new. But no. It won't be a current generation iPod nano. Maybe Apple will send us an iPhone 4S instead.
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since i wont get my same exact ipod back, which was a present, i scratched the crap out of it. have fun refurbishing that
that's childish if it's true but makes no difference to apple anyway because they were taking your casing and throwing it in the bin anyway.
I called the apple toll free number and they gave me a case id and asked me to visit the local apple store with the ipod and give them the case id and ipod.
Theyll take care of the rest.
OMG, Seriously????
The only reason why I'm sending mine in is because I'm hoping it will never come back.
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Went into Hong Kong iFC store with my Nano. It was checked and found replaceable. I will go back in a week to get my replacement. I left with my Nano -- so whatever I'm getting in (now less than) a week is surely not one of these original Nanos refurbished...
Went into Hong Kong iFC store with my Nano. It was checked and found replaceable. I will go back in a week to get my replacement. I left with my Nano -- so whatever I'm getting in (now less than) a week is surely not one of these original Nanos refurbished...