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Apple Launches Worldwide Replacement Program for First-Generation iPod Nano

My 4GB version qualifies. Normally I either sell or give away to relatives my old tech stuff, for once I have something to send back.

I'm guessing things will take less than 6 weeks based on previous experience e.g. the free iPhone cover that was sent out came earlier.
 
Hrmm... I use my iPod Nano to supply my car stereo with music. I have an iPod Touch I can stick in there instead but the car stereo won't charge it for some odd reason. Not sure I can go without music in my car for 6 weeks.
 
The Apple product serial number you entered is not part of this program. 😡

My white 1st gen nano was made in July 2006.

So why the F is it saying its not part of the program?

Should I call Apple?
 
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Zincous said:
I still have mine, battery doesn't hold a charge at all, works while plugged in. But I'm not sure I want to send it in. It was my first iPod, and I still have the box it came in and everything for it.
Click to expand...

My iPods the same way and I still have my box too!
 
I'd rather have mine replaced with a new iPod shuffle.

Actually, even a 2nd-generation :apple:TV would be nice instead.

A new battery is still a good deal, I sure hope it gets a new back and front though. And I know someone who's getting a brand-new old iPod for Christmas this year! 😉
 
twankin said:
i can't locate my serial number the nano is nowhere to be found. how can i go about locating this? would apple send me a letter? i hope they have the info somewhere. its not as easy to just call my buddy either so i need another route.
Click to expand...

You need a nano to send in so if you don't know where it is there is no point in having the serial number.

I think when I go home for christmas I'll try to find mine and get it replaced. I don't care what generation they replace it with, I'd love a newer generation as long as it is one that still has the click wheel, but another 1st gen would be fine with me
 
Colpeas said:
Interesting, mine 1st gen. nano doesn't seem to qualify for this replacement program, although it overheats as well... 🙁 🙁

The website just keeps saying:

"The Apple product serial number you entered is not part of this program"

EDIT: According to this website: http://www.chipmunk.nl/klantenservice/applemodel.html my iPod was made in 3/2006, so I am very curious why am I not eligible for a replacement...
Click to expand...

Hello!

Could you please tell me more about how you got your replacement declined?
I live in a country that does not have an official Apple store and it is not present in the country list on the support website.

If i choose one of the countries there - the UK for example - and paste my iPod's serial number, it takes me to the page where i have to fill in the shipping details. Does this mean it's eligible for an exchange?

Thanks!
 
Sweet!
My iPod nano is well worn, and the battery is pretty dead. A full charge only last an hour of playing music. I have registered for a replacement., and am currently waiting for the box to return mine.

Will be interesting to see what I receive.
 
I think I may have one but I'm not sure if it is first or second generation. How do I find out?

thank you!
 
1GB, 1G Nano is not part of Replacement Program?

It is interesting that my 1GB, 1G Nano did not qualify! It would get hot and drain the battery. It seems that a reset would get it working again. However, the battery life was poor from the time I purchased it in March of 2006.
 
Ok people, lets get a bit of perspective here!


1. This isn't a new issue, this has been going on for some time, Apple will have stocks of 1st Gen Nano's as this was reported first time round about 3 years ago.
2. They have replaced units elsewhere in the world with refurbed 1st gen nanos
3. Apple won't be paying for this, the battery manufacturer will, they caused the issue just like Nvidia paid for the macbook graphics problem.
4. They won't replace with a newer model because things like voltage changes have occurred on Ipods over the years and your docks and accessories probably won't work with newer devices and any cases you have won't fit. imagine the complaints they'd get from that!!
5. What you will get is a new looking device with a brand new battery that won't be scratched/dented/no longer working!
6. You won't get headphones back, cables, chargers, so don't send these, you will just get the device (But it will be shiny front and back)!!
7. If yours is personalised, the one you receive back won't be!

This is just the way I see it and it all appears quite logical to me, sorry if this offends but it seemed like this thread was going a bit off the rails 🙂🙂🙂
 
I still use mine every single day at the gym.

I qualify for a replacement and have requested one, but I'm not sure I can go six weeks without a compact iPod. I'm not lugging around my iPhone ...
 
iMacC2D said:
I don't believe the first generation iPod Nano is consider a vintage or obsolete product yet. Therefore, AppleCare will have a supply of these refurbished units, regardless of their age.

If it's anything like the standard warranty replacement process for iPod and iPad devices, they will give you an identical model, capacity and revision in return.
Click to expand...

I highly doubt they have access to a product this old in the numbers they will need. I am hoping for a newer version.
 
devrandom said:
As far as I understood, not all models from that phase are eligible. Might depend on the manufacturer of the battery.
Click to expand...

That can't be possible because this is what it said on the Apple Website.

Affected iPod nanos were sold between September 2005 and December 2006.

If what you are saying is true........that would be false advertising.
 
Apple ceased selling the black and white hued original nano five years ago. The company likely kept some stock around for inventory replacement for at least another year, but any trace of first gen nano inventory is long gone by now. So unless Apple has taken the extraordinary (and expensive) step of putting the original nano back into limited production just to fulfill this replacement program, participants are likely to receive something much more modern in return. The least expensive iPod Apple still has in production is the current generation iPod shuffle, but you can’t swap someone’s nano with a shuffle without ruffling feathers. That leaves Apple in the position of perhaps having to send a shiny new seventh generation iPod nano, worth $129, as a replacement product for those who send in an old first generation iPod nano worth about as much as a ham sandwich these days even if it is in working condition. Apple says the warranty on the replacement iPod is good for only ninety days, which suggests that what you’ll be getting back in the mail might ultimately be a refurb. But even so, a refurbished seventh generation iPod nano with a touchscreen is a whole lot shinier than a six year old one with a click wheel…
 
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