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Apple Launches Worldwide Replacement Program for First-Generation iPod Nano

I'm in! And mine has been pretty dormant for a while.
Hope we get the new little nano (would be cool if they gave everyone 16gb).
I like the watch idea...might be better for the gym.
 
I'm thinking picking up some for 10$ on ebay and possibly getting new ones from Apple might be a plan for some young businessman.
 
wordoflife said:
Wow, that's in fantastic condition. I posted mine on page 2 ... it's horrible (the back even more so).
Click to expand...
i still have the front clear protector it came with from apple. all i did was cut the bottom tab off and leave it like a screen protector. it's been in a silicone case i got back in 05 and i dont see a single scratch.
 
Crap. I can't find my 1st gen nano right now. My 7 year old has been using it. I supsect it was in my wife's car the other day when it was broken into.

Is there some way to fish the serial number out of iTunes. If I can't find it I would like to update the police report. Plus I would like to go ahead and try to put a request in. Just to block someone else from trying to use it to get a new model.

edit: I got the serial number from the apple support web page.
 
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If you're expecting a brand new iPod nano, I think you are being overly optimistic. I'm pretty sure this is going to be treated like any other iPod through Apple's paid iPod Battery Replacement program: They're going to send back a refurbished model: http://www.apple.com/support/ipod/service/battery/

Unless something has changed with the regular Battery Replacement program, I doubt you're getting an upgrade. I would prefer a polished iPod nano replacement quite frankly. It's definitely one of my favorite designs.
 
yanki01 said:
woohoo, my 1st gen nano wouldn't sync anymore but still plays fine. after exercising all options of trying to fix, i was about to buy another one within the week or so. now mine is not overheating. are they only replacing those that are overheating or all 1st gen nanos? although ill miss this nano because it's MINT. zero zero zero scratches and it's been in a silicone case since day one in 2005. :(
Click to expand...

You have to fill out a form for Apple to determine if your iPod qualifies, as they must know what iPods had the defective battery in them.
 
Zincous said:
I still have mine, battery doesn't hold a charge at all, works while plugged in. But I'm not sure I want to send it in. It was my first iPod, and I still have the box it came in and everything for it.
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Mine still holds a charge. Not sure if it qualifies for replacement. I still have the bag that it came in when I walked out of the Apple Store :D
 
Think they will take ones with broken screens and fix the screens. I would be very happy to get a fully working iPod back if I send one with a bad clickwheel and a bad screen. I fear they might just replace the case and the battery and send it back with a broken screen.
 
I can't imagine that Apple would be replacing these with new (current model) nano's. However if they wind up doing that I will be bummed because I just sold my 1st gen 2GB nano on eBay last week, and would've much rather exchanged it for a new one!
 
applekid said:
If you're expecting a brand new iPod nano, I think you are being overly optimistic. I'm pretty sure this is going to be treated like any other iPod through Apple's paid iPod Battery Replacement program: They're going to send back a refurbished model: http://www.apple.com/support/ipod/service/battery/

Unless something has changed with the regular Battery Replacement program, I doubt you're getting an upgrade. I would prefer a polished iPod nano replacement quite frankly. It's definitely one of my favorite designs.
Click to expand...

Assuming they have enough of those first generation models to replace them. They might go through all of the generations before hitting the newest version.
 
People - If they were planning on giving you back anything than what you returned, they would clearly state that on the notice.

We will be getting back 1st Gen Nanos. They will be refurbishing them as they get them in.
 
Seems to be a interesting topic! I think all of you have missed out that the first gen iPod nano has a inbuilt Wolfson dac. That it has not appear on any later generation of iPod nano. Is regarding as one of best sound quality iPod. I'm hoping they are sending in back the first generation back. The first gen is a classic, after 6 years the design still look so sleek, is hard to believe it is produce half a decade ago. Later generations iPod nano, none of them has caught my eye
 
One of ours (2gb) is eligible, one (1gb) is not. The one that isn't is from 2/2006. They both still work. I'd prefer a new Nano while others seem to want the first gen back; hope we get a choice.
 
My 1st gen 2GB iPod was nothing but trouble. The screen cracked early on so I replaced it. That was easy. But a short time later the whole thing just died. Assuming it was the battery, I bought a replacement on ebay. But then I realized it would require intricate soldering to replace, so I put the iPod on a shelf. It's been sitting there ever since with the brand new battery along side.

According to the Apple site, it qualifies for the recall, but I wonder what I'll get back, if anything.

:confused:
 
Ariz said:
Crap. I can't find my 1st gen nano right now. My 7 year old has been using it. I supsect it was in my wife's car the other day when it was broken into.

Is there some way to fish the serial number out of iTunes. If I can't find it I would like to update the police report. Plus I would like to go ahead and try to put a request in. Just to block someone else from trying to use it to get a new model.

edit: I got the serial number from the apple support web page.
Click to expand...

You will still need to send your old iPod back to Apple.
 
Awesome, gonna have to dig out my nano.

Don't much mind if they replace it with a new one or whatever, the screen was just scratched to hell so anything is a bonus :)
 
Read Instructions Carefully

If you send back your iPod as I was going to after qualifying, and they determine the battery is fine they will charge you $100 for diagnostician fee and additional shipping and handling fees. It could end up costing you a lot more money for absolutely nothing. I talked to Apple and they said if they find nothing wrong even if you qualify, they will charge you!!! Your battery could blow up two weeks later but if they find nothing, you pay them. I am not sending my iPod back after all. It is a scam!!!
 
iCaleb said:
That can't be possible because this is what it said on the Apple Website.

Affected iPod nanos were sold between September 2005 and December 2006.

If what you are saying is true........that would be false advertising.
Click to expand...

It's not advertising. It's an out-of-warranty settlement repair.

Here's what the letter says:

This issue has been traced to a single battery supplier that produced batteries with a manufacturing defect. While the possibility of an incident is rare, the likelihood increases as the battery ages.
Click to expand...

So even if you purchased your nano during the stated period it may VERY WELL NOT BE ELIGIBLE. Not that difficult.
 
dgstan said:
People - If they were planning on giving you back anything than what you returned, they would clearly state that on the notice.

We will be getting back 1st Gen Nanos. They will be refurbishing them as they get them in.
Click to expand...

I think this is EXACTLY what they are going to do.
I believe they have done it this way in the past as well.
 
dak508 said:
If you send back your iPod as I was going to after qualifying, and they determine the battery is fine they will charge you $100 for diagnostician fee and additional shipping and handling fees. It could end up costing you a lot more money for absolutely nothing. I talked to Apple and they said if they find nothing wrong even if you qualify, they will charge you!!! Your battery could blow up two weeks later but if they find nothing, you pay them. I am not sending my iPod back after all. It is a scam!!!
Click to expand...
Did you even read the quote from Apple in the first post?
Dear iPod nano owner,

Apple has determined that, in very rare cases, the battery in the iPod nano (1st generation) may overheat and pose a safety risk. Affected iPod nanos were sold between September 2005 and December 2006.

This issue has been traced to a single battery supplier that produced batteries with a manufacturing defect. While the possibility of an incident is rare, the likelihood increases as the battery ages.

Apple recommends that you stop using your iPod nano (1st gen) and follow the process noted below to order a replacement unit, free of charge.
Click to expand...
 
iBookG4user said:
Why wouldn't they replace them with first generation nanos? You bought a first generation nano so it seems logical that you would get the same model as a replacement.
Click to expand...

That'd be fine but I doubt Apple has a stockpile of 1st Gen Nanos. I checked their refurbs and all the have is current gen Nanos. I'll take a fricking Zune, don't care, so generous of Apple (and those thoughtful lawyers who threatened or Apple was scared of) :)
 
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