Apple clearly have staff whose job is to research what people online are saying, and the general feedback on their products. That will be on social media platforms and yes forums like these. Don't get me wrong the vast majority of stuff on here they won't pay much attention to but if it is getting a lot of attention like pages and pages worth of stuff I'm sure they make a note of it. Doesn't mean they'll do anything if they don't consider it an issue but I don't think for a second they are completely oblivious to what people are saying online about them and their products.
Anyone that's worked for a big company before knows these market research teams exist.
Anyone that's worked for a big company before knows these market research teams exist.