Apple Makes $29 Battery Replacements Available Immediately for iPhone 6 and Newer

[gnipgnop]

They designed a CPU with such a single core performance that can’t be sustained by the thin batteries they installed in the problematic phones. That is why they introduced the power efficient cores with iPhone 7.

If that's true, then why was the battery replacement program and complaints about auto shutdowns largely confined to a limited serial number range of 6S phones? You provided a link to that exact program earlier, so I'm not following why you would believe it's actually a general design flaw.

I do think it's believable that the 6/6S processor design had a ratio between processing power and power efficiency that may not have been as ideal as other A series designs, but that's more about chip development not always being exactly the same from generation to generation in terms of improvement.

 

[Vytas Vytautas]

So many flat earth scientists as always. Scary stuff.

 

[nt5672]

. . . .

In all honesty though, I like to see Apple's next model have a user-swappable battery. Concerns about dust and water ingress are an issue, but Apple supposedly has the best engineers, so....

Apple is the king of soldering in parts that have a fixed lifetime like batteries and SSDs and failing to provide diagnostic utilities. I think you can figure out why and it has nothing to do with water and dust.

Until users get fed up it will continue.

 

[Roger67]

Apple needs to stop selling 6's and 7's or present a notice to every buyer that those phones will throttle performance.

 

[catean]

I do think it's believable that the 6/6S processor design had a ratio between processing power and power efficiency that may not have been as ideal as other A series designs, but that's more about chip development not always being exactly the same from generation to generation in terms of improvement.

Yes, the customers should not pay for experimental products that do not fully work.

 

[MrGuder]

So does this mean if a person has a 6s and never update the iOS and remained on what came with the phone iOS 9 then this throttling would not apply?

 

[MH01]

If that's true, then why was the battery replacement program and complaints about auto shutdowns largely confined to a limited serial number range of 6S phones? You provided a link to that exact program earlier, so I'm not following why you would believe it's actually a general design flaw.

I do think it's believable that the 6/6S processor design had a ratio between processing power and power efficiency that may not have been as ideal as other A series designs, but that's more about chip development not always being exactly the same from generation to generation in terms of improvement.

My theory. They saw they had an issue, and initiated a repair program, due to so many complaints. With further investigation they saw that the issue was in fact wide spread, so they had a choice for a global repair program or find a way to mitigate, engineering came il with the throttle idea, and here we are today , it's still developing.

I also agree that Apple chased single core performance, and it did not play out well, iPhone 7 design addresses the issue .

 

[WatchFromAfar]

So does this mean if a person has a 6s and never update the iOS and remained on what came with the phone iOS 9 then this throttling would not apply?

Yes

 

[MH01]

I

So does this mean if a person has a 6s and never update the iOS and remained on what came with the phone iOS 9 then this throttling would not apply?

if you do not update to 10.2.1 or higher, it will not throttle .
[doublepost=1514744257][/doublepost]

So many flat earth scientists as always. Scary stuff.

If Apple said it was flat..... you might be shocked how many would believe it

 

[citysnaps]

Then why ask the question if you are going to be annoyed with the result?

Not annoyed at all.

Just astonished that someone, after thinking things through and weighing the information and adverse consequences, really believes Apple is "loving the cash" they get for $29 battery swaps, while taking a huge loss on customer goodwill/trust/PR in the process.

And that's OK, carry on...

 

[deferredAnon]

if you do not update to 10.2.1 or higher, it will not throttle .

Wish we could revert. It would revert the slowdown from throttling and slowdown from iOS software enhancements geared toward newer phones.

Lesson learned. No more iOS updates from Apple.

 

[Rogifan]

Apple needs to stop selling 6's and 7's or present a notice to every buyer that those phones will throttle performance.

Might, not will.

 

[Act3]

My theory. They saw they had an issue, and initiated a repair program, due to so many complaints. With further investigation they saw that the issue was in fact wide spread, so they had a choice for a global repair program or find a way to mitigate, engineering came il with the throttle idea, and here we are today , it's still developing.

I also agree that Apple chased single core performance, and it did not play out well, iPhone 7 design addresses the issue .

Then why are iPhone 7’s being throttled ?

 

[catean]

My theory. They saw they had an issue, and initiated a repair program, due to so many complaints. With further investigation they saw that the issue was in fact wide spread, so they had a choice for a global repair program or find a way to mitigate, engineering came il with the throttle idea, and here we are today , it's still developing.

I also agree that Apple chased single core performance, and it did not play out well, iPhone 7 design addresses the issue .

That is the perfect short description of what happend, and I really hope the lawyers/investigators will follow this logic too. From my oppinion this is at least as big as the Volkswagen scandal.

 

[MrGuder]

No wonder I've always felt my phone was as fast as when I bought it 2 yrs ago. I have a 6s and on iOS 9.3.5

 

[gnipgnop]

Yes, the customers should not pay for experimental products that do not fully work.

The ones that "didn't work" were the ones within the serial number range that Apple said had defective batteries when manufactured. That's where the majority of complaints about auto shutdowns were coming from. I also think that's the reason Apple is willing to do $29 for replacements. They already know the number of replacements is not going to be all that high.

 

[Roger67]

My theory. They saw they had an issue, and initiated a repair program, due to so many complaints. With further investigation they saw that the issue was in fact wide spread, so they had a choice for a global repair program or find a way to mitigate, engineering came il with the throttle idea, and here we are today , it's still developing.

I also agree that Apple chased single core performance, and it did not play out well, iPhone 7 design addresses the issue .

Like VW throttling diesel engines (to pass emissions tests). Maybe that's where Apple got the idea.

 

[WatchFromAfar]

Not annoyed at all.

Just astonished that someone, after thinking things through and weighing the information and adverse consequences, really believes Apple is "loving the cash" they get for $29 battery swaps, while taking a huge loss on customer goodwill/trust/PR in the process.

And that's OK, carry on...

Jesus it's not the cost of battery swaps. Apple makes so much money they can take a loss here, batteries, but make it up else where.

 

[deferredAnon]

No wonder I've always felt my phone was as fast as when I bought it 2 yrs ago. I have a 6s and on iOS 9.3.5

Wish we were all smart as you to not update. Just curious, why didn't you update? And do you update your apps as well and/or does all the apps still work?

 

[MH01]

Might, not will.

No, it's will . Batteries will degrade over time

 

[catean]

Then why are iPhone 7’s being throttled ?

A10 fusion still has 2 High-Performance cores besides the 2 high efficency ones, so it can still be in situations where a shut down is inevitable, so they took the precoution on these products too.

 

[MacBebe]

You must own some share of apple to have this view..

I pay Apple for their product only!!!!!!! I don't pay for their opinions on what they THINK is best for me or how my phone works.. When I purchase the product all their opinions on how I should use that product END!!! That's what I purchased. And I'm pretty sure most posters feel the same..



What Apple thinks is best for them is not the best for their users. That's not what we pay for....

James

This has always been Apple's thinking. The TouchID was replaced with the FaceID because Apple thinks that's the best way to have a near bezel-less iPhone with the X and not because people want it.

 

[MH01]

Like VW throttling diesel engines (to pass emissions tests). Maybe that's where Apple got the idea.

It's what happened , engineering came up with a condition that met the requirement. Customer was told what they needed to know . As far as Apple customers knew, their iPhones were working at 100% stated performance

 

[gnipgnop]

Like VW throttling diesel engines (to pass emissions tests). Maybe that's where Apple got the idea.

Apple got the idea from customers complaining about auto shutdowns. Most of those customers had phones with a defective battery from a specific manufacturing run of the 6S. Apple was replacing those defective batteries for free.

 

[Rogifan]

Yes, Apple flat out said they were throttling one year old iPhone 7 with the latest iOS. I think the fact you need to replace the battery or have your phone slowed down after one year is completely ridiculous!

Also, Apple admitted to all this because of Geekbench, especially iPhone 7.

So once the code is added to the software any phone running that software is going to throttle no matter the health of the battery?