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The quality of the HP isn't bad, but the keyboard is nowhere close to the quality of the keyboard on a Mac. The keyboard of the HP sinks right in like a water bed! Still great machines though and customers seem to be very happy with them.
 
The quality of the HP isn't bad, but the keyboard is nowhere close to the quality of the keyboard on a Mac. The keyboard of the HP sinks right in like a water bed! Still great machines though and customers seem to be very happy with them.

true, thats why i got the apple wired keyboard :D
hp has one of the best products on the market, and yes im happy but vista is somthing else :mad:
whats good is that they are not expensive, ive got 2 :)
 
true, thats why i got the apple wired keyboard :D
hp has one of the best products on the market, and yes im happy but vista is somthing else :mad:

I work at a big box electronics store and HP dominates the laptop sales by a long shot. I'd say a good 70% of sold laptops are HPs. The customers love them and the return rate is not any higher than other brands...

But one thing is for certain: at least 8/10 customers will ask for a laptop with XP....no joke...and this is in June!
 
You're right - I have no proof - I could be wrong. But I've owned so many computers and I've never had as many out-of-the-box defects as I have with Apple. I had to return my iMac 5 times, a MacBook 5 times, etc. all for really serious problems (not just a bad pixel...I'm talking bad super drive, vibrating, kernel panic, etc.). I've been through a ridiculous # of iPod touches also before getting one with a decent screen. Yeah, I admit to being picky, but if there wasn't really a problem with any of this stuff why would I return it so many times haha. Why shouldn't Mac users be picky about things like the lid not being flush? Often, Mac users are paying DOUBLE what they could have paid had they gotten a PC (forget design, specs, whatever, point is you CAN get laptops for half the price of the Pro!) Before my Mac-switch, I've used tons of Dells and never had any defects. because of the Apple design (small, compact, etc.), I guess they're more prone to defects. Not to say other companies don't have problems - go check out NBR and look at all the users with defective Dells. I guess I just got lucky. Back in the day I remember buying a compaq desktop and only the 4th one I got actually powered on!

If Apple wants to charge their customers a premium to buy their products, then they can expect customers with premium taste right back at them and premium expectations as well, right?

Perhaps I came off as too fanboyish-sounding. I would agree 100% that you can and sometimes should be picky about your computer/purchases. When it comes down to how useful a product is, it's all about end-user experience. If you've had that many problems with your Apple products and none with another company's products, I would absolutely not say "Continue going with Apple." In fact, if I had that many problems, I'dve probably strayed. I have, of course, had a very different experience with my Apple products, so I have very opposite feelings. My Macbook has been essentially perfect (just starting to get the hairline crack, so that's kind of annoying me), and easily the best laptop I've ever owned, in my opinion, in both pragmatism, design, build quality, et cetera. My iPods have not failed me at all, either. I wasn't too happy with my mini-DVI convertor, but we can't win them all. Basically, it comes down to, if you've had a good experience, stick with what gives you the good experience, if you've had a bad experience, leave that thing.

Although I agree with you on the premium thing, I actually paid no premium at all for my Macbook. At the time I bought my Macbook, there was not a single identical computer (sans-OS X) that was cheaper than the Macbook from Dell or Toshiba. There was one from HP, but I had had some bad experiences with HP, so I didn't consider it. I think people tend to over-exaggerate the whole "premium" thing, but when it is valid, I think the concerns over quality are valid as well.

I guess I just speak as the person who hates his three desktops he's owned, and his Inspiron which he gave to his mom because it's a PoS, and loves his Macbook :p
 
I work at a big box electronics store and HP dominates the laptop sales by a long shot. I'd say a good 70% of sold laptops are HPs. The customers love them and the return rate is not any higher than other brands...

But one thing is for certain: at least 8/10 customers will ask for a laptop with XP....no joke...and this is in June!

well thers a clear reason why 8/10 people ask for xp isnt there :p
 
Perhaps I came off as too fanboyish-sounding. I would agree 100% that you can and sometimes should be picky about your computer/purchases. When it comes down to how useful a product is, it's all about end-user experience. If you've had that many problems with your Apple products and none with another company's products, I would absolutely not say "Continue going with Apple." In fact, if I had that many problems, I'dve probably strayed. I have, of course, had a very different experience with my Apple products, so I have very opposite feelings. My Macbook has been essentially perfect (just starting to get the hairline crack, so that's kind of annoying me), and easily the best laptop I've ever owned, in my opinion, in both pragmatism, design, build quality, et cetera. My iPods have not failed me at all, either. I wasn't too happy with my mini-DVI convertor, but we can't win them all. Basically, it comes down to, if you've had a good experience, stick with what gives you the good experience, if you've had a bad experience, leave that thing.

Although I agree with you on the premium thing, I actually paid no premium at all for my Macbook. At the time I bought my Macbook, there was not a single identical computer (sans-OS X) that was cheaper than the Macbook from Dell or Toshiba. There was one from HP, but I had had some bad experiences with HP, so I didn't consider it. I think people tend to over-exaggerate the whole "premium" thing, but when it is valid, I think the concerns over quality are valid as well.

I guess I just speak as the person who hates his three desktops he's owned, and his Inspiron which he gave to his mom because it's a PoS, and loves his Macbook :p

we all know dell sucks :D and i dont know where alienware is going now =/
 
Perhaps I came off as too fanboyish-sounding. I would agree 100% that you can and sometimes should be picky about your computer/purchases. When it comes down to how useful a product is, it's all about end-user experience. If you've had that many problems with your Apple products and none with another company's products, I would absolutely not say "Continue going with Apple." In fact, if I had that many problems, I'dve probably strayed. I have, of course, had a very different experience with my Apple products, so I have very opposite feelings. My Macbook has been essentially perfect (just starting to get the hairline crack, so that's kind of annoying me), and easily the best laptop I've ever owned, in my opinion, in both pragmatism, design, build quality, et cetera. My iPods have not failed me at all, either. I wasn't too happy with my mini-DVI convertor, but we can't win them all. Basically, it comes down to, if you've had a good experience, stick with what gives you the good experience, if you've had a bad experience, leave that thing.

Although I agree with you on the premium thing, I actually paid no premium at all for my Macbook. At the time I bought my Macbook, there was not a single identical computer (sans-OS X) that was cheaper than the Macbook from Dell or Toshiba. There was one from HP, but I had had some bad experiences with HP, so I didn't consider it. I think people tend to over-exaggerate the whole "premium" thing, but when it is valid, I think the concerns over quality are valid as well.

I guess I just speak as the person who hates his three desktops he's owned, and his Inspiron which he gave to his mom because it's a PoS, and loves his Macbook :p

I like the way you think.

Not fanboy-ish at all!

I keep coming back to Apple because when their stuff does work, it really does work perfectly.

Besides my bad experiences with the Mac, I've also had lots of good ones - TONS of iPods (not the iPod touch, but 5G, 4G, 3G, etc.) - all perfect - never any problems - ever. We must have gone through at least 5 iPods with absolutely zero problems. Airport Extreme Base Station, perfect. The iMac I'm on right now - flawless! I'm sure had I not had at least a few good experiences I would have changed companies by now, haha.

And when they do mess up, they're usually ok about it. (Click here for a time when they were not OK about it...) After having returned so many iMacs a year and a half ago, they sent me a free pair of HK SoundSticks 2 and a Lexar flash drive for my troubles!

And even if you don't think you did, you actually did pay a premium. You can get a laptop these days for $449. Granted, it's not something that can be compared to an Apple, but you made the choice to spend more money than you COULD have had you gone with another company. The MacBook is not the cheapest computer on the market, not by a long shot.

well thers a clear reason why 8/10 people ask for xp isnt there :p

It's not even funny...literally...most customers will either ask "Is Vista really that bad?" or "do you have a computer with XP?" or "Can you put XP on this thing?" or some variant of that. They really don't like Vista. Vista isn't perfect, but it's not as awful as my customers think it is. It's all the bad press, I tell you! It feels incredible clunky and bulky compared to OS X, but it still works OK. Customers hate it though. I've never had a customer, in over a year, who said "Wow, Vista!"
 
I like the way you think.

Not fanboy-ish at all!

I keep coming back to Apple because when their stuff does work, it really does work perfectly.

Besides my bad experiences with the Mac, I've also had lots of good ones - TONS of iPods (not the iPod touch, but 5G, 4G, 3G, etc.) - all perfect - never any problems - ever. We must have gone through at least 5 iPods with absolutely zero problems. Airport Extreme Base Station, perfect. The iMac I'm on right now - flawless! I'm sure had I not had at least a few good experiences I would have changed companies by now, haha.

And when they do mess up, they're usually ok about it. (Click here for a time when they were not OK about it...) After having returned so many iMacs a year and a half ago, they sent me a free pair of HK SoundSticks 2 and a Lexar flash drive for my troubles!

And even if you don't think you did, you actually did pay a premium. You can get a laptop these days for $449. Granted, it's not something that can be compared to an Apple, but you made the choice to spend more money than you COULD have had you gone with another company. The MacBook is not the cheapest computer on the market, not by a long shot.



It's not even funny...literally...most customers will either ask "Is Vista really that bad?" or "do you have a computer with XP?" or "Can you put XP on this thing?" or some variant of that. They really don't like Vista. Vista isn't perfect, but it's not as awful as my customers think it is. It's all the bad press, I tell you! It feels incredible clunky and bulky compared to OS X, but it still works OK. Customers hate it though. I've never had a customer, in over a year, who said "Wow, Vista!"

Well, I don't call that a "premium." Unlike cliché car comparisons you see on this website a lot, where there's actually a premium for say, a ferrari, for something that isn't really pragmatically better, when comparing the Macbook to other laptops with identical everything (except the OS), there was no premium. Plus, if I can get even $5-700 for my Macbook after three years of ownership, I'll have paid the same/less for my Macbook than I paid for my $600 Inspiron after the same amount of time (It's been like a year and 9 months on the Inspiron, and its resale value is already pretty terrible).

Another thing that's keeping me with Apple for a while is the customer service. I've had AMAZING experiences with the customer service. I've mentioned the stories before, so I won't go into detail here, but, basically, both my iPod and Macbook got damaged/destroyed, both times my own fault, and Apple replaced the iPod, fixed the Macbook, free, and had both back in less than a day (These were very independent cases, too..the iPod incident happened in 2005 and the Macbook incident in 2007, and I didn't have to lie to them about how the damage happened).

I understand where you're coming from, though. I understand you do pay a premium for Apple products a lot of the time, and for me, it's been worth it.

For the bolded part: When I read it and imagined that scenario in my head, I laughed, for whatever reason.
 
Well, I don't call that a "premium." Unlike cliché car comparisons you see on this website a lot, where there's actually a premium for say, a ferrari, for something that isn't really pragmatically better, when comparing the Macbook to other laptops with identical everything (except the OS), there was no premium. Plus, if I can get even $5-700 for my Macbook after three years of ownership, I'll have paid the same/less for my Macbook than I paid for my $600 Inspiron after the same amount of time (It's been like a year and 9 months on the Inspiron, and its resale value is already pretty terrible).

Another thing that's keeping me with Apple for a while is the customer service. I've had AMAZING experiences with the customer service. I've mentioned the stories before, so I won't go into detail here, but, basically, both my iPod and Macbook got damaged/destroyed, both times my own fault, and Apple replaced the iPod, fixed the Macbook, free, and had both back in less than a day (These were very independent cases, too..the iPod incident happened in 2005 and the Macbook incident in 2007, and I didn't have to lie to them about how the damage happened).


I understand where you're coming from, though. I understand you do pay a premium for Apple products a lot of the time, and for me, it's been worth it.

For the bolded part: When I read it and imagined that scenario in my head, I laughed, for whatever reason.

i am hearing you. my 'xp ftw' friends are always tormenting me about the higher prices of macs, ipods etcetc but i always say that i would rather pay a small premium and have a computer that lasts >5 years over something else half the prices that will struggle to last the month without dying. most mac computers i have still work, the oldest being 9 years old. i just replaced a 3 year old PC because it was wayyyy to slow.

the slight premium of the macs is well worth it, and its one of the main reason why i will continue to use it (there are others though)
 
I say if you guys dont feel good about having this problem then try to show those jerks at McDonalds and every other corporation that sells food in America this and demand a new and normal food item just like McDonalds and every other corporation that sells food in America shows you when you go and buy one.

It's called advertising. There are problems with individual products.
 
When my daughter was about 5-6 years old, I took her to a well-know Hamburger place. I was trying to decide what to order us, and I made a comment about the picture of the Hamburger looking really good.
She said "Daddy, don't you know that they are NEVER as good as the picture looks".

Even a child knows that about advertising.
 
It depends on how you interpret the word premium. When I talk with customers, they look at a toshiba laptop for $599 then they see the MacBook, whose "specs" are pretty similar - at double the price. That's the Mac premium. Even though on "paper" the two machines "seem" the same because the numbers kinda match, the two machines are really not similar at all. But a lot of customers don't care about features or performance or usability or resale value or anything like that - they care ONLY about price (it's true...).
 
It depends on how you interpret the word premium. When I talk with customers, they look at a toshiba laptop for $599 then they see the MacBook, whose "specs" are pretty similar - at double the price. That's the Mac premium. Even though on "paper" the two machines "seem" the same because the numbers kinda match, the two machines are really not similar at all. But a lot of customers don't care about features or performance or usability or resale value or anything like that - they care ONLY about price (it's true...).

So, then we're talking about the lay-person's premium. I'm obviously not that kind of lay-person, and not only was my side-by-side comparison not indicative of a premium paid (maybe now it is, but it wasn't at that time), but my perceived quality of purchase does not point to that, either. Of course, though, if we are talking about the average person, you're quite right.
 
I would love to see in the flesh the MacBook Pros which don't have the warping problem because every single one I've ever seen has suffered from it.
 
If the OP really has issues with the advertising complain to the National Advertising Division or the Electronic Retailing Self-Regulation Program. Both have made Dell correct their advertising after misleading claims: http://www.narcpartners.org

That said, in all honesty, when you see a Whopper on a poster or on TV and you go in to a Burger King does your actual burger look like that? Do your cookies look as big and as fresh from the oven as on the package? It's advertising, get over it.
 
I would love to see in the flesh the MacBook Pros which don't have the warping problem because every single one I've ever seen has suffered from it.

Yeah, I had a MBP awhile back that had that problem as well. I use a Mac Pro now for the video work that I do and I travel with a Thinkpad T61. It is not as sexy but it is solid as a rock and does not suffer from warping. However, I have realized by now I'm far too rough with my computer when I travel to ever be able to have a MBP again. The Thinkpad has served me well in my travels.
 
So TRUE! as someone's job is to place every individual sesame seed on the bun and the burger is not cooked but rather just heated to color to make it look bigger... I'm pretty happy with my mbp living up to my expectation. Unless the slight amount it sits up affects screen quality.. I think I'd just deal...

I even had to close mine to check the gappage and Im pretty anal about things like that usually.

Have you EVER had a Big Mac that looks like the poster behind the counter?
 
If the OP really has issues with the advertising complain to the National Advertising Division or the Electronic Retailing Self-Regulation Program. Both have made Dell correct their advertising after misleading claims: http://www.asrcreviews.org/

That said, in all honesty, when you see a Whopper on a poster or on TV and you go in to a Burger King does your actual burger look like that? Do your cookies look as big and as fresh from the oven as on the package? It's advertising, get over it.

i pay for a cookie about $2 and for a Burger $5-10 so i dont care
but a $2,000+ laptop?
 
I was so annoyed to find my Big Mac box had a gap in it.:) Thankfully my MBP looks perfect.

I suppose if you buy in an Apple store you can open a few until you see one with a more uniform gap.


Cheers
 
i have two hp pavilions and they dont have any gaps and they close like the macbook (i dont know if its because they dont have a latch) but still
all the hp's ive seen have no gaps, and ive seen alot

i have this one, one in black and one in white

hp-pavilion-dv6500.jpg


great build quality i must say, really solid :D but vista sucks

Great build quality huh? Why don't you show a picture of the inside? Notice how the aluminum surrounding the keyboard and speaker grill does not line up perfectly on each side? I have a new HP and a 1.5 year old HP both having that same exact case in your picture. Both have the same alignment problem with the aluminum surrounding the keyboard speaker grills. Since it is two pieces they don't allign evenly on each side.

Yes even your mighty HP does not do build quality all that great.
 
I've got a MBP at work and its over a year old, I've never noticed the screen like that and its a tech computer so it gets used pretty hard, I think theres jsut going to be a small gap so the keyboard dosent touch the screen, and IMHO I'd rather have a 1mm gap and get the awesome MBP keyboard then having it shut tight and having a MB type kb, but maybe thats just me...
 
I would love to see in the flesh the MacBook Pros which don't have the warping problem because every single one I've ever seen has suffered from it.

Hopefully you can see my MBP in the picture (click on the photo). The lid is even on both sides as well as in the middle. Yes they do exist.
 

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