You already know you're not getting the replacement machine? Or you think you won't? Seems silly to freak out until you know for sure. Apple is normally pretty good about fulfilling their commitments. I'd think you still have a good chance of getting the replacement you were promised. I wish you luck.
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Apple No Longer Replacing Some MacBook Pros Needing Battery Service With Newer Models
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You already know you're not getting the replacement machine? Or you think you won't? Seems silly to freak out until you know for sure. Apple is normally pretty good about fulfilling their commitments. I'd think you still have a good chance of getting the replacement you were promised. I wish you luck.
A bonus that you ruined with your article. People which were genuinely affected were getting a cool bonus, completely unaware of it making of an amazing surprise. You post your article and what happened? A big flock of people running to Apple Stores all claiming with battery problems, which obviously caused Apple to back down. Way to go!!!
If I receive that information, I will share it. I actually fall into that category myself.
Haven't seen this much bitching on here in awhile. Good 'ole Macrumors.
There's been a post on the Reddit thread with someone who they've changed the machine replacement to a battery replacement, whilst still charging them. Apple are completely within their own right to instead give battery replacements if they have stock.
Thanks for the luck though!
This is not MacRumors fault and I don't want them to change any policy in posting information like this. I got my 2014 MacBook Pro screen and battery replaced by reading MacRumors....same for my watch(battery expanded)....and my wife's iPhone6 (battery bulge). Frankly, they are doing Apple a service too, as I would have just thought none of these problems would have been covered due to out of warranty, etc. and just lived with the problem. This good customer service just strengthens my bond to Apple, Apple care.....and of course MacRumors.
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A shortage of physical parts can't be remedied in 2 days - they actually had to manufacture new parts. MacRumors may have shed public light on an ongoing issue, but Apple's been working on a solution for quite a while (I mean, really - give away new Macs vs. manufacture new parts - how long would any manufacturer want to keep doing that?). Timing is a coincidence.
They probably won’t back down, but you do realize that a battery replacement alone can fix random shut downs too?
This happen when Apple decided to glue everything and make everything unremovable. Use to you just open the back lid and replace a battery (wether a third party battery or first party battery).
Apple just want charge everything at inflated price and make repaired as difficult as possible.
Apple just want charge everything at inflated price and make repaired as difficult as possible.
If MacRumors would not have reported this, I would not have rushed to the Apple Store yesterday. I was already on the wait-till-September-free-battery program for weeks (and also on Apple's free-screen-with-damaged-top-layer program). This means that I am one of these people in real need that was helped by Joe's article.
Of course the major credit goes to Apple. They have done an amazing job offering these replacement machines. Let's be honest, I understand their position.
The previous article could not have triggered Apple's change - if they could have snapped their fingers and instantly produced new parts (instead of giving away new computers), they would have done it months ago. It takes time to manufacture new parts. Apple knew they needed to do this quite a while ago, and started the process in motion. The new parts are now coming out of the manufacturing pipeline.
You may or may not get the replacement Mac - apparently the latest memo doesn't explain what to do about replacements that are already in progress - but that's not why you wanted the Mac repaired, is it? Either the battery was failing, or not.
Apple had a choice, either tell you, "Sorry, we can't repair this until we get new parts. New parts are being manufactured, and will be available in a couple of months," or they could say, "We understand you can't wait a couple of months until we have new parts, so here's the plan we've come up with..."
When was the MacRumors article on this? This trade-in program was well known in r/Apple close to a month ago:
https://www.reddit.com/r/apple/comments/6kjlz2/successful_2012_rmbp_replacement/
https://www.reddit.com/r/apple/comments/6kjlz2/successful_2012_rmbp_replacement/
Yeah I think some of the anger here is misplaced. I posted yesterday that MacRumors was a little late to the party and it seemed like Apple would be discontinuing this offer soon. If you've been following the story from reddit there were posts about the policy changing before the MacRumors post went up.
It's possible the MacRumors hastened the demise of the policy across all stores, but there's no way to know for sure.
The downfall of society is this sense of entitlement and blaming others for their problems or lack of action.
So I understand the whining, people want websites to have integrity and report honestly EXCEPT if it hinders them personally from benefiting by reporting the truth. Does that sum up the hypocrisy being posted, or am I missing the point? Forgetting the fact that this direct causal relationship is determined to be fact exactly how?
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He doesn't owe you or anyone else here a apology. Just like Apple doesn't owe anyone a new laptop for cheap.
You've had a known problem with your Mac, that has gotten progressively worse over 6 months, and you didn't do anything about it? You read an article on the internet, and get excited that you can get something more than a simple battery replacement, and make an appointment at the store.
Question: If you hadn't read the article, would you have bothered to repair the Mac at this time, or would you have continued to live with the condition of your Mac until it because totally unusable? You knew the battery was swelling, and you apparently didn't make it a priority to replace it, before more damage could be done to your computer?
Yes, you may have to wait 15 days to have this repaired. Presumably, you assumed that, whenever you got around to bringing your Mac in for repair, Apple would have the part in stock and you could have the repair finished in much less than 15 days. Assuming any repair shop has the part you need in stock is risky business, as anyone who's ever had to have a car or major appliance fixed can attest.
