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shipping to home not business address?!

I tried to pre-order but Apple and Verizon both require that the phone be sent to your billing address while also requiring a signature for delivery. This is impossible for me. I have shipped a computer to my office so I can sign for it. I ship everything to work. Why would a $400 phone be any different? Anyone have a solution out there?
 
Does anyone know how the AT&T Online orders come? Do they come new and sealed, or does AT&T open them like at the stores?
 
I tried to pre-order but Apple and Verizon both require that the phone be sent to your billing address while also requiring a signature for delivery. This is impossible for me. I have shipped a computer to my office so I can sign for it. I ship everything to work. Why would a $400 phone be any different? Anyone have a solution out there?

When I ordered mine from Apple I checked the shipping info and said that when you are given an email announcing that your phone has shipped with a tracking number you can print a form that you can sign and leave for the delivery driver so they'll leave your phone or you can designate a neighbor that can sign for you. I'm not worried about it.......if I'm not home I'll just go to the local UPS or FedEx hub and pick it up.
 
Backordered?

Are anyone's orders being listed as backordered when you look at the Order Status Detail on ATT?
 
Anyone able to keep unlimited data on AT&T? I don't see it as an option on the data screen.

I used the Apple Store app on my iPhone 4 and it DID give the unlimited data option for $30 US. I'm guessing it's because I already had the unlimited data to begin with. :cool:
 
this trick has always been there as a work around, the number porting when you get both devices can be a little bit of a headache. It doesn't really make sense that they would allow this option/solution and yet wouldn't allow one to simply pay the money upfront (which is sort of why the ETF gets smaller over time), but it works. You DO have to stay ontop of it though, to cancel the line,etc., in a timely fashion and nothing is really only 9.99$ you know, taxes, fees, sub charges all will apply

If you want to keep using your existing phone number you just swap simcards?
 
Hi folks, so my issue is also with the billing address problem. I am on a family plan with my family, but I live at a different address in a different state (away for school). I obviously don't want my phone delivered to my permanent address rather than my school address. Any way to remedy this???
Same problem with apple website and at&t site
 
i dont know what to think! LOL i THINK i've got my order placed.

i got through and put all my info and CC info in, clicked "process" i think it was, and then the site froze up.

now when i go back, i am no longer eligible for an upgrade (which was not the case before i got through)

my credit card has the charge pending. and when i go to my at&t account, that says im not eligible for an upgrade until 2013 (which changed since i was eligible yesterday)

things are looking positive...i think lol

Same deal for me. I even got a confirmation email from Apple. So yeah, probably fine.
 
Backordered and Iphone 4 Cases for Iphone 4S

Are anyone's orders being listed as backordered when you look at the Order Status Detail on ATT?

Also, will Iphone 4 cases fit onto the Iphone 4S. Otterbox's website says no but ATT has the Iphone 4 cases listed as "Iphone4/4S case"

Someone PLEASSSSSSSSE respond :D:D:D
 
shipping

with AT&T, you just have to log into your account and temporarily change the account billing address BEFORE you order the phone. I changed mine to my office and thats where my phone is being shipped. i'll change it back after it comes next week :)
 
For those of you who need the phone shipped to a different address, just place your order and then about an hour later contact apples 800 number to update to a different shipping address. They did mine with no problems.
 
with AT&T, you just have to log into your account and temporarily change the account billing address BEFORE you order the phone. I changed mine to my office and thats where my phone is being shipped. i'll change it back after it comes next week :)

But wouldn't that lead to the credit card charge not being processed?
 
At least partially BS. This launch was screwed from the get go. Are you going to try to blame the fact that The Apple Store was down well after 12:01 Pacific time on AT&T? That a lot of people got multiple buggy time outs on the apple store when it finally did go up even before it got the the eligibility check bottleneck? That many people got error messages AFTER that bottleneck?

Also, there were several periods where people could order from all the various partner sites, but not Apple Store.

Sure, there were issues with the carriers, but just as many seemed to stem from the Apple Store itself. Which is understandable, I don't doubt that this would be the most people ever trying to order a product at one time from Apple. But I think it's kind of laughable to blame this all on the cell phone companies. There were a lot of issues that could have nothing whatsoever to do with the various cell phone companies.

I was not inside of Apple's walls when this occurred, but I'd wager that Apple delayed opening their store because they were trying to ensure a good connection to the carrier's web services to enable their online store. What Apple should have done was go directly to a reservation-based system at 12:01 after they had the store down for 90 minutes prior trying to set this launch up. It would have been much simpler. Once the carriers were taken out of the equation, Apple's site worked flawlessly. Even the orders I tried to put through when the carrier links were still enabled only failed when they tried to connect to the carriers.
 
For some reason my finger made me click iPhone 4S 64 Black.
I was going to get the 32GB, but something must have happened and I clicked for a 64GB ;)

Order my AT&T phone through Apple. No problems. I was able to keep my old $5.00 200 text plan. I heard other people saying they had to switch. For me, it displayed as the default selected plan and I just continued with the order. For data, it had my old $30 unlimited plan selected, but I went with the tethering plan. Want to use for my iPad and I have never in four years come close to using 2 GB, so I should be fine.

Only thing was I could not change the ship to address. That link was grayed out, so I could only shipping to billing address.
 
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Your mileage may vary - but Apple's order status page is working for me now. My order is listed, so I feel much better. :)
 
Like many users here I was up all morning waiting for pre-ordering to go live on the Apple Store online. I hung around till about 430am EST with no luck ordering at store.apple.com or the Apple Store.app. Gave up and went to sleep.

Tried again this afternoon around 2pm from the Apple Store.app and it went through without a hitch. My wife ordered hers the same way (Family Plan. Yay.) and we both kept Unlimited Data although I got a black 64GB model for 399 (upgrade pricing) and she got the white 64GB model for 649 :eek:

After we both ordered I tried getting on store.apple.com again to verify the orders in Order History but that site continues to fail. I got some seemingly random "Oops! - there was an error" page when trying to bring up my history so at this point I'm taking it for granted the orders went in OK. :p

So if you're having problems with the store site just fire up Apple Store.app and each of the phones you're wanting to upgrade. Should be painless. ;)


EDIT: woops, our orders are now showing on my Order History page. Yay! That's a warmnfuzzy for the day :D
 
I finally got through to apple on the phone, since my order status still showed no orders for my account. The rep was able to look mine up even though I had no order number, and said it has gone through and she gave me the order number. I'll make sure I write it down next time. She said their systems are overwhelmed and it's just taking a long time to process all the orders.
It's still not showing on the order status page, but she said not to worry about that, it will be there later.
 
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_5 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8L1 Safari/6533.18.5)

Has anyone who preordered through Sprints website got a confirmation email yet? I ordered my white 64g this morning at around 3:45am eastern and have yet to get an email. It said it went through because it gave me a order number, but unfortunately I closed out of the page (I did it over my iPhone because I was away from my computer) so now I have no order number and no email from Sprint. But they have charged my CC. Grrrrrr
 
You got it.

Thanks, my wife is calling right now. We have separate accounts and she’s trying desperately to get the subsidized price – lol

Not sure if this scenario was mentioned before, but when she originally called to question why I qualified and she did not, she was told that I qualified because I changed my data plan from Unlimited to 4GB+ Personal Hotspot about 5 months ago and therefore get preferential treatment.

Go me!
 
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