Don't worry Apple care will save your life & your kids anyways, or the watch.. or.. oh wait
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Apple on iPhone Battery Locking Issue: We Want to Make Sure Battery Replacement is Done Properly
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Don't worry Apple care will save your life & your kids anyways, or the watch.. or.. oh wait
Why not? There's no guarantee the battery is in good condition, no guarantee it was properly inspected or installed or hasn't been tampered with. Batteries in mobile devices are dangerous, they can literally explode. When you take your iPhone in to Apple for a battery replacement, if there is even the slightest hint the battery might be in sub-par shape (i.e. expanding a little) they swap your whole phone instead. Why? Because they have to send the device to a specialized repair center to make sure the battery can be removed safely, its not something they are willing to do in the back of the shop. Happened to my Dad's 5s. They ran the diagnostics, gave him a new/refurbed 5s with new battery instead of replacing his existing phones battery. He ended up with a new battery and a phone in better shape. Apple could have saved money just by swapping the battery in his old phone, but they don't want to take the risk.
Your phone will still work with a 3rd party, non-certified, battery replacement job, they aren't bricking the phone, just not making any promises for the battery quality, and they shouldn't in that situation.
They won’t even if the parts are BMW originals purchased from BMW. They’ll tell you to go back to the independent shop for warranty.
If the independent shop contacts the BMW dealer and says they have a defective part, then the BMW dealer will give the independent shop new parts (as long as it’s under 2 years - depending on where you live and they have a receipt). The independent shop will be responsible for the labor to change the parts. The independent shop will also have gotten a jobber price (sort of like wholesale) on the parts from the BMW dealer.
Basically BMW will warranty the parts only, no labor and no associated parts and you need to be able to prove the part failed because it was defective and not because it was abused or installed wrong. Dealers are reasonably lenient with shops, but it depends on your relationship with them. If you’re a regular customer they’ll likely swap the parts no questions asked. A first time customer would not so much.
I see you have forgotten the story of the hot coffee and the lady in the McDonald’s drive thru. TL;DR - https://en.wikipedia.org/wiki/Liebeck_v._McDonald's_Restaurants
What on earth are you talking about? You don’t think people that see the word “Service” on their phone will think their phone, that is perfectly fine, needs to be serviced? You think they will just intuitively know that Apple is just saying that their perfectly fine battery isn’t original?
The fact that you think the servicer would be the one at fault here, rather than Apple, tells me everything I need to know. If you want to pay Apple’s above-market prices like the loyal fanboy you are, you are of course free to do so. But to say that it is the third-party servicer that has the obligation to tell their customers that their perfectly fine, and properly repaired, devices will have a message from Apple that the phone is broken (when it objectively is not) is beyond absurd. And to go even further and claim the servicer would be “misleading” customers by not telling them about Apple’s bogus message strains credulity.
There is certainly some “bull” being spewed here, but it’s not coming from this direction.
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You didn’t just type this out, did you?
Have you paid attention at all to all the lawsuits and press Apple gets? There are still conspiracy idiots out there who think an iPad caused a plane crash because it exploded in a cockpit. Parents of kids who ran up In-App purchases sued saying Apple should have prevented it (instead of them taking responsibility for how kids use their devices). Just the other day another class action against Apple saying they’re misleading consumers because they use Google, Amazon, S3 and others to store user cloud data instead of storing it on actual Apple servers.
Not sure how that is relevant. The coffee was scalding hot and served by a McDonald’s employee (who McDonald’s is liable for). The woman received 3rd degree burns. Not like the example I gave at all.
Nice, sounds almost believable. Guess the world batteries exploded too often until Apple showed up to save mankind.
So because Apple gets sued a lot, we should assume they would get sued for something they didn’t do? Huh?
People file false lawsuits all the time. There’s very little you can do to stop. Big companies like Apple get more than their fair share of them. Getting sued does not mean you will be held liable. There is no legal basis for assuming Apple would be held legally responsible for a battery blowing up that it did not install, sell, or manufacture.
I'm surprised his dad didn't electrocute himself or accidentally start a fire with the iPhone 5 charger. Thank goodness Apple saved the day. LOL.
Not a big issue for you and me, a huuuuge issue for Apple and the service shops they are trying to put out of business.
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And I can claim that the iPhone that I never bought overheated so much that it vaporized and demand that Apple give me a replacement. People can make any stupid, fraudulent claim that they want. Would that make Apple liable? Of course not.
This is so obviously true. It’s honestly shocking to me that people that claim not to get this are even intelligent enough to turn on a computer to post in this forum.
I typically don't like Apple's attempts to fight the "right to repair", but this doesn't actually seem so unreasonable. They have a reputation to maintain and don't want sketchy third-party repairs to hurt that. Notifying the user that they have an unofficial configuration, without disabling any functionality, seems harmless enough. It could even help those who buy a used phone and want to ensure it hasn't been tampered with.
I think this is much more of a PR move to protect their phones' (already shaky at times) reputation, rather than a money grab. The $69 for an official replacement isn't probably a significant factor.
I think this is much more of a PR move to protect their phones' (already shaky at times) reputation, rather than a money grab. The $69 for an official replacement isn't probably a significant factor.
And you’re perfectly free to make that choice. But can you not see why someone would have a problem with Apple taking that choice away from people?
Really? I paid nothing more than the battery replacement fee for mine just last week (bought in May 2014).
I'll repeat what I said to clarify it for you.
- Person checks their battery health and sees their battery is no good.
- Person gets battery replaced at third party shop (or does it themselves).
- Person checks battery health after replacement to make sure everything is OK.
- Person sees warning message that the battery can't be verified as an Apple authorized battery and health information is unavailable.
That's the same as a person getting their tires replaced at a tire shop, having a wheel fall off their car on the way home and going "Gee, I better go back to Ford and complain about my defective vehicle."
And yes, since this is now common knowledge among repair shops, they have an obligation to warn the customer that they will get a warning message after changing the battery. If they don't they are negligent. As does iFixit to all the people who buy replacement batteries.
Edited: Just checked the iFixit website and they have this disclaimer posted along with their battery kits:
So yes, I stand by my claim that repair facilities are obligated to notify customers BEFORE their battery is replaced.
What does reporting battery health have to do with “verifying that work was done correctly”? Of course Apple isn’t going verify the quality of work it didn’t do. Never has and never will. Reporting battery health doesn’t verify anything.
Word...and using genuine parts doesn’t mean the job was done properly.
People are saying it’s so easy to do a battery swap, but I guarantee you many can screw it up. I mean, you have to open the phone and pry up the screen to do it. What could go Wrong?
Would the safety implications of a phone battery fire/explosion in the pocket of the driver of that 2000 lbs metal box at 75 MPH be much different?
Get over it! This is no different than non-original HP cartridges in your printer, or your car dashboard indicating you need service after you had it done at a non-authorized repair shop.
It’s good news for anyone buying a used phone, you’ll just have to go to battery health and you’ll know the history of the phone.
And it won’t prevent non-authorized shops to do repairs, the only difference is that now the customer will know the risks. Nothing wrong with that.
It’s good news for anyone buying a used phone, you’ll just have to go to battery health and you’ll know the history of the phone.
And it won’t prevent non-authorized shops to do repairs, the only difference is that now the customer will know the risks. Nothing wrong with that.
This makes sense to me. Many people who are outraged seem to implicitly assume that it is possible to vouch for the third party replacement battery and service quality 100%. Unfortunately there’s no way, whereas Apple’s performance is exemplary especially when it comes to quality control at their factories. I don’t see why they should not put out a warning that their product is altered.
What if you had a phone that was completely dead (battery failed) but had important information on it that needed to be retrieved. You could power it on using the battery of another phone to use it long enough to make a backup or whatever, and then return the donor battery to its original phone. Assuming you (or a willing friend) already owned the 2 devices, there would be 0 cost here.
That said, nothing Apple is doing would prevent you from doing exactly that right now.