mdriftmeyer
macrumors 68040
They're legally liable and have no blemishes fixing and going beyond what is required to make sure your stuff just works. Third party hacks will tell you to take them to small claims court.
Pick one.
Apple on iPhone Battery Locking Issue: We Want to Make Sure Battery Replacement is Done Properly
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They're legally liable and have no blemishes fixing and going beyond what is required to make sure your stuff just works. Third party hacks will tell you to take them to small claims court.
Pick one.
There is no such thing as genuine BMW tyres.
Apple is not forcing anyone to repair their device at Apple or authorized retailers. Nor are they stopping you from using aftermarket/used parts.
It is just saying they will not verify the work was done correctly. Because the minute they do, they are liable if it fails.
This is nothing new... every industry will not verify nor put themselves in a liable position with people who have work done by unauthorized 3rd parties.
mdriftmeyer
macrumors 68040
When that transmission fails who do you try to sue? The Manufacturer, right? Guess what? If there is a clause in your contract about installation requirements and you violate it you're screwed and for good reason. Most `certified BMW mechanics' aren't what they claim to be, any more than ``Authorized Mac OEM service provider.''
MacClueless
macrumors 6502
You're being very short sighted. The people making these decisions have a lot more information to work with than you do, particularly in terms of vulnerabilities and their product road map. In other words, you just don't know what you don't know.
With that said, we know the phone in general and iPhone in particular will increasingly become central to our identity and financial transactions. Considering that, it can never be "too secure' even if it's not immediately clear to you.
I installed new airbags Monday, after some douchebag ripped them out of my Audi, and boy am I glad that Audi didn’t disable the airbags, just because they didn’t install them. Hey. Remember this... this is about lifesaving hardware.
I guess that Audi is a lot smarter than Apple, because they can read the status of the airbags just fine. Also. Disabling the airbags would have been a real disservice to a loyal customer. And since they had no time. Took too long to install them, I did it myself. Which I tell you was a lot more work than replacing a simple iPhone battery. And on top of that, my warranty is still gold.
if what Apple does is really about safety, then they should display the battery health status, because that’s what this feature is for. Our safety. Not to eliminate repair shops. Right?
So what is next? Some future version of iOS won’t let you make phone calls on your own? There’s no dial pad anymore? We have to ask Siri to make the actual call, after Apple verified our identity, and authorized the call. Yeah yeah. We all know it by know. It’s for our privacy and security.
I guess that Audi is a lot smarter than Apple, because they can read the status of the airbags just fine. Also. Disabling the airbags would have been a real disservice to a loyal customer. And since they had no time. Took too long to install them, I did it myself. Which I tell you was a lot more work than replacing a simple iPhone battery. And on top of that, my warranty is still gold.
if what Apple does is really about safety, then they should display the battery health status, because that’s what this feature is for. Our safety. Not to eliminate repair shops. Right?
So what is next? Some future version of iOS won’t let you make phone calls on your own? There’s no dial pad anymore? We have to ask Siri to make the actual call, after Apple verified our identity, and authorized the call. Yeah yeah. We all know it by know. It’s for our privacy and security.
Are you trolling?
Of course there are OEM BMW tyres....
No one is asking apple to guarantee non-genuine apple batteries, re-using genuine parts should be no problem, using a 3rd party battery with ‘low power mode’ should be no problem (the images suggest this is not possible)
jonblatho
macrumors 68030
Well, what if it was a genuine Apple battery swapped from another device? Because those trigger the exact same warning as these supposedly crappy batteries you can buy for $3.50 off Wish or whatever.
Of course, if you’re dead set on this silly notion that Apple batteries are special when they’re not, you cannot buy genuine Apple batteries.
Do iPhone battery replacements ever result in a dead/bricked iPhone? You basically have to actively try to screw up an iPhone battery replacement assuming the original battery doesn't pose a safety risk (i.e., swollen or otherwise damaged) itself. Other than that, once the display's removed, it's about as idiot-proof as it gets.
If you seriously don’t want a screwed-up device, the best route is buy new every time and don’t accept refurbished or used devices, period, even from Apple. There are myriad stories of “authorized” Apple repairs gone horribly wrong.
Which is why the warranty is voided if unauthorized service is performed. They’re not liable if it fails. They don't have to arbitrarily disable a software feature and scare the user into getting their battery serviced again. They can display a message saying the battery isn’t genuine, but the “Service” label is what most people are taking issue with.
No, no, just like their batteries, Apple’s store employees are special. In this case, superhuman. They do not make mistakes.
TheShadowKnows!
macrumors 6502a
"Right to Repair" Redefined:
You couldn't make this up.
"Right to Repair ... Only by Apple and/or its affiliates."
You couldn't make this up.
iConcept
macrumors member
However, there will be a clause which states that if your airbags (or any other aftermarket modification) cause an OEM part to fail through faulty manufacture or fitting, then your warranty will be void...or words to that effect. No company will guarantee the work of another company or individual just on a say so.
MacClueless
macrumors 6502
I don't think anyone has suggested they have your best interests in mind (nor should they).
Keeping their products secure is how they protect their revenue. It's a win/win.
I guess I don't understand your point? As an Apple user, I don't care what their reason for shutting off third party repairs is! If they're doing it to increase revenues then good for them. If it's to improve security even better. Either way, it's a good thing.
If you don't like their products or policies then don't do business with them?
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Don't let the door hit you on the way out.
duervo
macrumors 68020
The used phone quality argument, for the most part, is a non-starter because unless you’re doing your purchase and ignoring existing concerns with respect to making sure you’re not being ripped off, you can just check the phone in person (if buying via something like craigslist.) Buy it off eBay, and you got one with a used/bad battery? If the seller didn’t disclose that, you can resolve and get a refund from eBay if the seller refuses to accept the return and get your money back.
These arguments are, quite frankly, rather silly, especially considering the recent MacBook Pro recall due to bad batteries. Even Apple can install crappy batteries.
iConcept:
“However, there will be a clause which states that if your airbags (or any other aftermarket modification) cause an OEM part to fail through faulty manufacture or fitting, then your warranty will be void...or words to that effect. No company will guarantee the work of another company or individual just on a say so.”
Which is fair. But this Apple issue isn’t about liability, but customer security. At least that’s what Apple said.
“However, there will be a clause which states that if your airbags (or any other aftermarket modification) cause an OEM part to fail through faulty manufacture or fitting, then your warranty will be void...or words to that effect. No company will guarantee the work of another company or individual just on a say so.”
Which is fair. But this Apple issue isn’t about liability, but customer security. At least that’s what Apple said.
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kingfish78
macrumors regular
It really only seems like the folks that are upset here are those that realize this move will create an indicator that some part of the device is not a genuine Apple part, or that the work was not completed by an authorized Apple service center. Not all Apple repairs have to be completed at an Apple Store to be "authorized." I know that there are lots of junk parts out there that claim to be genuine, I'd hate to have my battery be one of them. Seems like what people are rebelling against isn't really the disabling of the battery health indicator, but rather the evidence of an at-home or non Apple certified repair.
If, instead, Apple left the indicator alone but added code that could list non-Genuine apple parts or repairs were made to a device in the About screen - would people still be upset. I think so. We'd be hearing how all of these repairs were just as good as Apple's (not arguing that they aren't), and that Apple has no business "tattling" on them. Of course it would all be a big conspiracy to hurt the 3rd party market for refurbished devices and drive more people to buy them directly from Apple or better yet just buy new devices from Apple.
If, instead, Apple left the indicator alone but added code that could list non-Genuine apple parts or repairs were made to a device in the About screen - would people still be upset. I think so. We'd be hearing how all of these repairs were just as good as Apple's (not arguing that they aren't), and that Apple has no business "tattling" on them. Of course it would all be a big conspiracy to hurt the 3rd party market for refurbished devices and drive more people to buy them directly from Apple or better yet just buy new devices from Apple.
iConcept
macrumors member
At no point have I said that Apple batteries are special, and I'm fully aware that Apple do not manufacture their own. However, the term 'genuine' will likely refer to the batteries they use being from reputable approved manufacturers and/or supply chains.
As a software engineer, are you likely to develop a piece of software, publish it then still guarantee its security and functionality after any number of other unaffiliated engineers/developers have had their mitts on it? No, but you might trust certain individuals in your field...or you'd look over the current code first...for a fee.
Well it's not like Apple actually make the battery packs in their own phones - all that is outsourced anyway so there is no reason that they can't just report the battery capacity. it's a fairly standard measurement.
jonblatho
macrumors 68030
What? Are you seriously trying to suggest there's a "right to repair" for compiled software?
iConcept
macrumors member
Not at all, just merely pointing out that someone wouldn't guarantee the work of others unless it was either done to a certified standard, or it was verified by a certified individual.
macduke
macrumors G5
This is just a message in a settings panel, guys. You can still put whatever battery in your iPhone. I think this is actually a good thing because when you buy a second hand iPhone you can tell if it was serviced properly. You never know who might put a janky battery into your device which could burn down your house and kill your children. I have a feeling Apple implemented this so that they could run diagnostics on these iPhones we hear about that are catching on fire to see if they have been serviced properly. If they haven't, it removes the liability from Apple, plain and simple.
AppleHaterLover
macrumors 68020
Remember when Microsoft decided they should let you know if your Windows copy was pirated and the world made a massive ****ing fuss about it even if Microsoft was theoretically in the right?
Same here.
Victor Mortimer
Suspended
Not only are Apple's batteries not special, they're not even Apple's batteries. Apple doesn't make batteries.
As of a few years ago, Apple was sourcing batteries from Amperex Technology Limited and Tianjin Lishen Battery. The only thing that's "genuine Apple" about the battery is the logo printed on it.
This is purely Apple being deceptive.
macfacts
macrumors 603
So you say batteries can combust during repair (I agree, they can), but you expect them to just sell them off the shelf to anyone who wants one?
So you also think AA batteries should be taken off the market? Can't just sell them to anyone who wants one.
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Except it is crazy expensive. Apple charges about $90. Take a look at an iPhone B.O.M., cost about $6 for the battery. Apple buys their batteries from a supplier.
https://technology.ihs.com/606680/i...-smaller-iphone-x-ihs-markit-teardown-reveals
Unregistered 4U
macrumors G4
Don’t forget this one...
iFixit has my best interests, not their revenues, in mind.
Actually, this one covers all the bases
Absolutely everyone has their own financial well being in mind. This is not new. Do the things that make you happy and when someone else’s financial well being comes into conflict with your own, resolve it in a way that best suits you.
@realtuner,@citysnaps. Just wondering, Have you guys ever disagreed with Apple or whatever Apple says goes?