Just remember that the "battery health" feature was introduced due to their "CPU throttling feature success(?)"
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Apple on iPhone Battery Locking Issue: We Want to Make Sure Battery Replacement is Done Properly
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Just remember that the "battery health" feature was introduced due to their "CPU throttling feature success(?)"
Ok, they sued. But did they win against GM?
If they did then America has a problem. A big one.
Correct. Unlike on Android, phones with batteries that are unable to meet the demand for current, will slow down and not shut down.
But this seemingly has nothing to do with that. There must have been some issue, other than profit motive, that caused apple to do this.
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We do. MacDonald's coffee cup case.
No but Apple is causing the phone to run at a degraded performance if it was not done with an Apple OEM part and performed by Apple.
In the car world this would mean all maintenance must be done by the dealerships with OEM parts only even long after the warranty is over or the car would run in a degraded mode. If you think dealership prices are bad now imagine what they would be if they had zero competition.
And the lawsuit would thrown out like it should be. Apple is not responsible for damages and issue caused by non authorized repairs. Go look up the Magnuson-Moss Warranty Act. It honestly covers a lot of this bs in how it applies to cars. It would not be hard to have it treated the same for thing like the iPhone. Plus it has plenty of presidents
It is quite common for repair shops to have dysfunctional iPhones in their stockrooms - so called "donors" - which could not be repaired. The original owners "donated" their dead phones (or laptops, etc.) to the repair shop. The shop can then use the old phones for part replacement if the phone still has working components - including the battery. This is a common scenario for independent repair shops, which have no access to Apple OEM parts.
No. They just want to use the cheapest parts possible to maximize their profits.
My guess is that Apple doesn't care so much about the older phones, as they'd prefer not to keep parts for older equipment in stock. As the phone (or laptop) gets to be over 3 or 4 years old, it becomes more difficult to get OEM batteries and other parts. That's the point at which most folks are going to seek out independent repair shops. I'd guess the iPhone 6 (released 2014) and earlier models are falling into this category. The latest Apple software releases seem to cut off newer features and support with the 6 and earlier. There seems to be about a 5 year window for premium Apple device support.
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No - I am not suing anybody. I just want Apple to design its iPhones with servicing and repairs in mind. Not everybody lives near an authorised Apple Centre. The closest one to me is a day trip, but there is a guy in town who does fine work who is not authorised. Not to mention iFixit.
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Perhaps in your experience. It used to be my experience that Apple was diligent and competent in making and servicing hardware, but that has changed. My kid's last MacBook was a saga in defective parts, poor design, poor service and inconvenience, yet I still have a PowerBook 180 that still boots and works.
Frankly I long for the days when Apple products 'just worked'. Apple customers pay a premium and Apple seems to be taking us for granted. If you'll look at my signature, I say this as somebody who has been using Apple products most of his adult life and all of his professional career.
It probably can, but it doesn't. That is what folks are complaining about - Apple is only reporting that the battery is not the original that came with the phone, and that it can't (or won't) vouch for whatever battery it detected. Only Apple authorized repair shops can reset the firmware when the replacement battery is installed. Independent repair shops can't do that, even if it's a genuine Apple battery.
Ok you people need to stop using the McDonalds Coffee Cup case as examples because you clearly do not know what you're talking about. It is not just a case of simple hot coffee spilling on you, the damage from it was just really really bad. You do not serve someone something that hot without warning, heck even with warning, you don't serve someone something hot enough to do the kind of damage she received from it.
Warning BEWARE THIS PIC IS NSFW (or NSFL)
https://harmfuldruginfocenter.files.wordpress.com/2011/08/mcdonalds.jpg
I would guess that the Apple battery detection software is intelligent enough to check that 1) it's an Apple OEM battery, and 2) that it's a different OEM battery than the original that came with the phone. If both of those are in the affirmative, then the firmware can report just that. If a non-OEM battery is detected, the "genuine OEM" bit would not be allowed to be set. As it is, regardless of the status of the replacement battery, the user gets the same "battery needs service ..." warning. In any case, it isn't clear to me that independent shops even have the means or knowledge to reset the firmware. That is being restricted to "authorized" shops.
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The later model iPhones and Apple laptops seem to be getting increasingly harder to repair, a trend that has been going on for a good many years. In any case, sources like iFixit have detailed instructions, with photos, on how to replace most iPhone batteries. Below is one for the iPhone X. It is listed as being of "medium difficulty" - not rocket science, but not simple. The iPhone X battery is $50, and Apple will replace the battery for around $80. If saving $30 is worth it to you, buy the battery and tools needed and follow the instructions on iFixit. As it is, if you did that successfully, you'd still trip the "service needed ..." warning. Personally, it wouldn't be worth the trouble to me to save $30, but I should at least have the freedom to do it if I wanted, or take it to a competent repair shop of my choice. IT'S MY PHONE. Here's the iFixit "how to" for an iPhone X:
https://www.ifixit.com/Guide/iPhone+X+Battery+Replacement/103390
again, not a new thing. they even say they released it last year. if you dont use super cheapo third party batteries it won't show this message. not news to repair techs
Don't want to get astray, but the issue is stupidity. While the coffee was hot, what rational person would do what she did?
And this battery warning is part of making sure a consumer knows about the battery.
I, for one, am glad folks like Louis Rossmann and Jessa Jones (iPad Rehab) are around to hold Apple corporate to the fire in the name of honesty. Jones even recently came to the defense of Apple in the latest battery replacement saga, pointing out shades of grey with points on both sides of the issue. In the rare instance when Rossmann has erred in his Apple criticisms, he comes back to apologize. I hadn't seen this latest video. Thanks for posting.
If you saved the $30 there is very little functionality lost to you. But if you sell the phone, there now is a warning that you opened up the phone, potentially reducing the ip rating, and swapped the battery. If that is an issue then for the $30, take the phone to Apple.
News Flash: Coffee is HOT! By it’s very nature, it must be brewed under heat and pressure in order to become something consumable. Reading the Wikipedia article, it’s noted that the coffee was served at a temperature that conformed to industry standards. It also notes that the woman scalded by the coffee held the disposable cup between her legs to remove the lid and add cream and sugar.
Define the phrase “simple hot coffee”? What is that temperature? Hot for one person is not hot for another. Everyone does not have the same sensitivity to heat or cold as another person. Yes, certain temperatures are clinically proven to cause burns after X amount of time, that’s a fact and I don’t discount that. However, common sense would dictate that holding a disposable coffee cup containing a HOT substance between your legs is...unwise...at best.
Again, coffee is HOT. Why is a warning necessary? Common sense has to kick in at some point. Coffee in a disposable container does not stay as hot for as long as it would in a stainless steel tumbler. Serving any beverage expected to be HOT at a temperature that conforms to industry standards in a disposable container implies that the recipient understands there is an inherent risk. From the tender age of five I learned not to touch an electric stove top burner when it is turned on or you get burned. I suspect others have learned that lesson as well...the hard way. Had the consumer made coffee in their own residence and burned themselves, who should be held responsible for that? GE, Mr. Coffee, Bunn, Cuisinart? Or the consumer?
The point is that despite this consumer harming themselves through their own actions (holding a hot coffee cup between their legs), they chose instead to sue the company that sold them the product claiming that they should be saved from themselves. Or in other words, you cannot fix stupid.
I honestly believe Apple is simply trying to save themselves legal headaches in a litigious culture that expects companies to save customers from themselves. Batteries are that unique component that can be fairly easily replicated and counterfeited, and as a result can cause serious harm due to its chemical nature. The rest of the iPhone cannot easily catch on fire, but the battery certainly can, and does. Just my 2¢.
I love it, I think it’s the right thing to do, for the right reason, and I support them 100%.
If you disagree with Apple, don’t buy their products. They are not a democracy and don’t care for your opinion anyway.
I like my repairs by Apple very much, and more importantly, that they’re backed up by Apple.
Then why not use the guy in town or do the job yourself via iFixit? Your phone will still run. And life goes on.
There really aren’t two sides, this isn’t a debate or a democracy. Apple can do what they want and consumers can choose to buy their products or not. All these idiots don’t seem to realize their opinions are irrelevant.
Most consumers understand maintaining the integrity of a device that has their Face ID and all their credit cards... and that’s just today. In the future the iPhone will be even more part of our lives and locking it down will be absolutely imperative.
Yes, and this is even more important, because a botched battery job could actually cause someone harm. This is now an important thing to check when buying a second-hand iPhone.