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Apple on iPhone Battery Locking Issue: We Want to Make Sure Battery Replacement is Done Properly
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Again, how exactly is that a problem? Only a problem for someone selling the phone and trying to pass it off as new or as used but with original components.
Make perfect sense to you because you're making stuff up. Take a genuine battery from one iPhone and place it in a different iPhone, and you'll get the same error.
Apples ignorance when it comes to Apple Stores is a joke. Do they even realize that they DON'T HAVE STORES to support the majority of replacements?
In Austria for example we have only ONE Apple Store -and that is new. So you have to turn to "Apple authorized resellers" to take care of it. And they will just send the phone away for battery replacement.
Sending a phone away for battery replacement is beyond ridiculous. Not just has the customer to backup all his data, has no phone for 1-2 weeks but also is the shipping around all but green.
In the car industry we have the law here that the OEM must not refuse warranty if the maintenance has not been done in an OEM authorized service center. I think this also applies to computers as well since the "warranty void if opened" stickers are not necessarility relevant here.
Next law that is needed is FRAND for spare parts. I.e. the OEM has to make genuine spare parts available for a reasonable price to 3rd party repair facilities. Especially when they lock down the device to only properly work with genuine parts (which makes sense in some ways).
In Austria for example we have only ONE Apple Store -and that is new. So you have to turn to "Apple authorized resellers" to take care of it. And they will just send the phone away for battery replacement.
Sending a phone away for battery replacement is beyond ridiculous. Not just has the customer to backup all his data, has no phone for 1-2 weeks but also is the shipping around all but green.
In the car industry we have the law here that the OEM must not refuse warranty if the maintenance has not been done in an OEM authorized service center. I think this also applies to computers as well since the "warranty void if opened" stickers are not necessarility relevant here.
Next law that is needed is FRAND for spare parts. I.e. the OEM has to make genuine spare parts available for a reasonable price to 3rd party repair facilities. Especially when they lock down the device to only properly work with genuine parts (which makes sense in some ways).
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Feature, my butt. On any apple device we've owned, the only batteries that have been a problem have been legit apple batteries. iPhone battery swelled so bad it forced the glass out of the device. I took it to our workplace Mac folks and he told me to not even take it out of the ziplock bag and to immediately go to the apple store. MacBook battery swelled so bad it bust the dang laptop open, and damaged the aluminum frame so bad (making it a total pain in the butt to replace/repair) that my kid sister switched to a microsoft device. She won't go back to Apple now.
Some feature eh? I love my iPhones but you're killin' me, Smalls.
Some feature eh? I love my iPhones but you're killin' me, Smalls.
Which is why I'm asking if there is a technical reason why the iPhone can't identify said genuine battery on its own.... I'm not making anything up. I'm asking questions.
If Apple was REALLY worried about safety, then the phone wouldn’t work at all with another battery. So their explanation is nothing more than poorly thought-out spin and really a desire to increase profits rather than safety.
Meanwhile 2015 MacBook Pros are currently banned from being taken on US air carriers because of battery fire issues.
So... these are basically unshielded lithium ion pouch cells... some of the most dangerous types of lithium ion cells out there. They equipped all the Genius Rooms with Fire Safes for these batteries when they first started coming out. Why? Because if you puncture one with a slipped tool it will start on fire more often than not. So this warning exists as much to tel the Service Provider that they may be in danger as it is to try to deter the customer from proceeding with replacement of the battery with one that cannot be verified. Note also - the warning does not stop the phone from working in any way. Further, thus far it doesn't appear to affect warranty or the ability of the phone to be serviced by Apple or an authorized service center. In the past, replacement of Apple parts with 3rd party has voided the warranty and "blacklisted" the device so that it could no longer be serviced by Apple at all, for even an unrelated repair, even if the customer pays the whole cost.
Point is... probably not completely about profit on this one.
Point is... probably not completely about profit on this one.
Hate posts like this. When you take your car to the garage and have the tyres changed for a set that's not the OEM tyre I bet you'd be well annoyed if a warning came up that said the tyre pressure monitoring can no longer be trusted.
Or any other part.
Pattern brake pads??? Car tells you the ABS cannot be trusted.
Oh but you spent $X on a car so you deserved to get fleeced right?
The 'properly replaced by Apple' battery in my iPhone 6s just swelled up. I really pays off to have these things done by professionals.
There's no technical reason. The battery pack has a TI chip with encrypted data.
If you take a genuine OEM battery pack out of an iPhone, it will display as non-genuine in another iPhone. If you return the battery pack to the original iPhone, it will display as genuine.
Except they already saw a huge backlash with that kind of thing - the TouchID error that bricked the 5Ss back in the day.
Just the latest way Tim Cook has devalued brand loyalty and image to possible consumers. Disaster after disaster. Crazy how much brand image doesn’t matter to this CEO - really absurd crazy levels when you look at the face of it. Worrying to say the least.
The battery is "paired" with the iPhone. We don't know how exactly, but common sense means either the serial number of the battery is recorded in the iPhone or the serial number of the iPhone is recorded in the battery.
Either way, it's super easy for the iPhone to realize the battery is not the one that came with it, and that it wasn't installed by an authorized repair facility as it would have been "paired" if it was.
Since this micro-controller is likely very simple and limited in its capabilities it makes the most sense that all battery information (and usage statistics collected over time) are stored in the iPhone, not the battery. So swapping a battery from one iPhone to another will not transfer over the usage history of the battery. Hence the new iPhone can't tell the condition of the old battery.
Do you have a source for this or some kind of qualification that would back this up?
Apple can't be sure the replacement battery works correctly with their tools that measure battery performance, so they just disable the tools so people don't get bad data?
That sounds like this is all it is. Apple could have easily locked the phone to keep it from booting at all with a non-Apple battery, but they didn't.
What's the big deal?
That sounds like this is all it is. Apple could have easily locked the phone to keep it from booting at all with a non-Apple battery, but they didn't.
What's the big deal?
Sure, but does the phone know that? Does the software know that? That is my question. Is there some kind of special encrypted code in a genuine battery that a third party battery doesn't have that the phone can query and determine authenticity?
You're asking a non legit question. Apple is trying to make more money. There is no technical reason, this issue exists cause apple wants more money.
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Exactly. Apple changed that so that the iPhone would still work, but TouchID would be disabled.
Apple is simply doing the exact same thing now - detecting a swapped component and instead of disabling the iPhone they're simply giving a warning, and removing whatever functionality is only directly connected to the component (in this case, battery age/usage).
What about the possibility to “tell” the phone that it’s a new battery? Like the printer toner
Seems nobody thought about waterproofing an iPhone after replacement, Apple certified service centres most likely does this, a third party though....???
They do know the specs, though; otherwise, battery percentage wouldn't work. There should be no loss of accuracy, but if they really wanted to they could display a message indicating that the statistics may be less accurate than for an OEM battery.
"Quality" is near-nonexistent. They're all lithium-ion batteries, and there's only so much you can do.
Beyond Apple presumably using asymmetric cryptography for something that seriously doesn't need it, no, there's not.