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I’m shocked people don’t find it messed up. Like, imagine going to the store and asking if your order is ready and they tell you no and that you have to wait weeks. (You being someone who pre-ordered and went out of your way for the product).

As you turn to leave, someone walks in and buys the exact phone you’re waiting on, with no effort and gets it on the spot.

Just seems like a slap in the face.
 
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Don't make this crap political - step away from the CNNs. it's not a war and it's not Trump. USA & China are working out a trade balance, the chances of them directly interfering with the flow of import/export is probably a hard ZERO.
Precisely China depends heavily on manufacturing a lot of our stuff. I doubt they will bite the hands that feeds them but I admit the thought crossed my mind LOL
 
Conspiracy theory...

What are the chances that the phones are being held up in in China on purpose as a part of the ongoing trade war that Donald Trump has with China?
They've done it before.

 
Excuse me. Some of you don't seem to know how to read. I said class action. On behalf of a large number of people, not an individual. Don't bother to reply.

Oh, I'm going to reply.

Class action, individual, whatever....it's still an asinine idea, whatever way you slice it. You're really suggesting a lawsuit for "late" phones. And I say "late" because Apple didn't guarantee any delivery date when you ordered. They owe you nothing other than the product you paid for, which you will get later than expected.

It's VERY annoying that this is happening. I get it. I'm heading out of the country in a week or so and I have no clue when my phone is arriving. But again, it isn't that serious.
 
They've done it before.


Who knows for sure. I used the track by reference with phone number and indeed got the info that there is customs issue/error as others had pointed out

Shipment Progress
Table View
OverviewDetailed View



Progress IndicatorStatusDateLocationActivity
Future EventDelivery---
Current EventIn Transit09/23/2019 4:16 A.M.ZhengZhou, ChinaA statement to identify commodities as samples, marked, or mutilated was not keyed by export resulting in a hold.
09/23/2019 3:58 A.M.ZhengZhou, ChinaA statement to identify commodities as samples, marked, or mutilated was not keyed by export resulting in a hold.
09/23/2019 3:44 A.M.ZhengZhou, ChinaYour package is in transit. We're updating plans to schedule your delivery.
09/21/2019 9:30 P.M.ZhengZhou, ChinaArrival Scan
09/21/2019 6:02 A.M.-The package is awaiting clearing agency review. / The package is at the clearing agency awaiting final release.
09/21/2019 5:54 P.M.ZhengZhou, ChinaDeparture Scan
Past EventShipped09/21/2019 4:30 P.M.ZhengZhou, ChinaOrigin Scan
Past EventLabel Created09/21/2019 3:12 P.M.ChinaOrder Processed: Ready for UPS


The real irony I just noticed now is that a UPS plane from Anchorage that could have gotten our phones if they had not done this yesterday and it went on the chartered device, is that its right over my house on way to Louisville.

2B861CF9-B831-48C7-B1D0-238F6CE64D74.png
 
got screwed over with trying to order for pickup. suddenly told me it wasn't available at the apple store of my choice. i opted for delivery and got pushed to this date. total bummer but no point complaining. mine also says "Exception" on the tracking FYI. Before the exception it told me that my ETA was this thursday.

Hope that is still accurate as I'm going away for the weekend and would love to take my new toy along!
 
got screwed over with trying to order for pickup. suddenly told me it wasn't available at the apple store of my choice. i opted for delivery and got pushed to this date. total bummer but no point complaining. mine also says "Exception" on the tracking FYI. Before the exception it told me that my ETA was this thursday.

Hope that is still accurate as I'm going away for the weekend and would love to take my new toy along!
I believe the Thursday shipment was because it was flagged as shipped. Now there is a delay, which pushes that date further back the longer it goes. So now we are looking at Friday or later. I still don’t get why the damn things weren’t just shipped with that plane that landed in Anchorage this morning.
 
I believe the Thursday shipment was because it was flagged as shipped. Now there is a delay, which pushes that date further back the longer it goes. So now we are looking at Friday or later. I still don’t get why the damn things weren’t just shipped with that plane that landed in Anchorage this morning.

Yes now best case scenario is we get our phones during the 9/27-10/1 estimate we got when we got bumped to that date in first 10 minutes of preorder (even with preapproval crap that was worthless 3 days before). It’s a customs snafu, deliberate or someone rushed and screwed up data :

Delivery---
Current EventIn Transit09/23/2019 4:16 A.M.ZhengZhou, ChinaA statement to identify commodities as samples, marked, or mutilated was not keyed by export resulting in a hold.

Yep Thursday is likely out unless they get them moving today.
 
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Well my local store isn't showing any MB 11pro 256gb in stock, so at least I don't have to think about that, LOL. I'm honestly content to wait, I enjoy the anticipation and the checking on shipments. Luckily I'm not going out of town or anything like that.
 
I’m shocked people don’t find it messed up. Like, imagine going to the store and asking if your order is ready and they tell you no and that you have to wait weeks. (You being someone who pre-ordered and went out of your way for the product).

As you turn to leave, someone walks in and buys the exact phone you’re waiting on, with no effort and gets it on the spot.

Just seems like a slap in the face.

Even worse is that others who preordered after I did got their deliveries already. It's as if you're waiting in line and a whole bunch of people cut in front of you. How could you not be peeved?
 
I believe the Thursday shipment was because it was flagged as shipped. Now there is a delay, which pushes that date further back the longer it goes. So now we are looking at Friday or later. I still don’t get why the damn things weren’t just shipped with that plane that landed in Anchorage this morning.

oh that blows. i'm off to Acadia for the weekend and was going to try the new cameras for some astrophotography. bummer.
 
The phone I ordered is available for store pickup TODAY but I can’t do anything because my IUP phone is stuck in UPS exception hell. Trying to order for store pickup gets denied by the pending upgrade.
 
My local store is showing my config.
Does anyone think there will be an issue if I just return the original one and just pick one up?
I am paying full price for the phone, but I had them pre activate it.
 
Well at least my trade-in kit is coming in today... thanks fedex.
 

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Excuse me. Some of you don't seem to know how to read. I said class action. On behalf of a large number of people, not an individual. Don't bother to reply.

First - if you don’t want people to reply, then don’t post a comment. This is a DISCUSSION forum. You know, for umm, discussion.

Second - class action or not - there is no case currently. Would love to hear what you think the merits of the case would be?
- Suing apple because people chose to pre-order instead of purchase in the store, and their phone was back ordered? no case.
- Suing apple because you haven’t received your phone yet? No case. They haven‘t even missed the delivery window which was originally quoted Sep 27 - Oct 1. And that’s just an estimate.
- Something else?
 
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I just called my local store. They have the one I want is in stock but they seem not to want to cancel my order because it shipped, even though it's now in limbo.
 
I bought the 11 Pro and will return the one that is shipping to me. I was shocked that the midnight green was in stock at my local store on 9/21.
 
Im pretty sure I had to pay a $30 activation fee with ATT for the phone I pre ordered. Will I need to pay that again if I go buy one in store and then return the one that comes in?
 
This all makes sense now. If you look back at the email Apple sent it says estimated deliverydaye September 30. Looks like that might be correct
 
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