I don't think there is any error in updating tracking. It's apple purposely trying to hold it until 30th
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iPhone 11 Pro Apple order 9/27-10/1 delivery
- Thread starter Csal20
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That would make zero sense. Apple has no incentive to hold the delivery to the 30th when the street date has already passed, and it would cost them money to force a hold.
That does not seem likely. When I look at UPS My Choice it still shows a (tentative) delivery date of the 26th. Not certain whether that will happen, but I see no reason to think they're going to deliberately sit on it until the 30th.
Here in my iOS app. I am in
My Choice Shipment release
Or here in My Choice in web browser login
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I just spoke to Apple Support and was told that the Sept 30 date that's on Apple website is the accurate one. I'm not sure if it was just an uninformed customer support or they'd rather underestimate and overdeliver. Either way it made me a little sad 
(I'm leaving for a trip on Sept 28th, coming back on Oct 5th so I'm extra frustrated by this experience)
(I'm leaving for a trip on Sept 28th, coming back on Oct 5th so I'm extra frustrated by this experience)
Until you find out that your package isn’t in that plane and is still in Hong Kong. Tonight it’ll ship back to ZZ and sit another 3-4 days.
Yeah I got the same treatment yesterday. Basically told me that it looks like the 30th but they could make no guarantee on dates and even the window is a given so essentially the dates they gave are useless overall. I was not happy yesterday when I was finished with the chat lolI just spoke to Apple Support and was told that the Sept 30 date that's on Apple website is the accurate one. I'm not sure if it was just an uninformed customer support or they'd rather underestimate and overdeliver. Either way it made me a little sad
(I'm leaving for a trip on Sept 28th, coming back on Oct 5th so I'm extra frustrated by this experience)
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Don’t say such hurtful things! Or at least give us a trigger warning first.
All my order pages in apple store, as well as iOS apple store show 9/27 to 10/1. They are always behind UPS until the phones really get to Louisville Hub and the update info finally catches up. My UPS apps and login on website still say 9/26. I do not think you got good infoI just spoke to Apple Support and was told that the Sept 30 date that's on Apple website is the accurate one. I'm not sure if it was just an uninformed customer support or they'd rather underestimate and overdeliver. Either way it made me a little sad
(I'm leaving for a trip on Sept 28th, coming back on Oct 5th so I'm extra frustrated by this experience)
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Well you are a My Choice customer which is strange or apple is not giving choice to you.
My delivery date on desktop apple.com shows Sept 30th, and the email said the same. Mobile app shows 9/27 to 10/1, UPS tentative Sept 26th. I'm still hoping for the 26th...
Definitely a My Choice customer, so either Apple isn't giving the option or no signature is required for mine. Guess I'll find out whenever it gets out of Hong Kong Purgatory
I just spoke to Apple Support and was told that the Sept 30 date that's on Apple website is the accurate one. I'm not sure if it was just an uninformed customer support or they'd rather underestimate and overdeliver. Either way it made me a little sad
(I'm leaving for a trip on Sept 28th, coming back on Oct 5th so I'm extra frustrated by this experience)
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It’s accurate to the fact that it’s the latest 🍎 thought it would take to get to you. Once UPS has
the shipment they will deliver it as soon as possibl, that’s why UPS dates are real dates at this time...
I was told the same thing...but on ups my choice it still says Thursday the 26th. I think they’re just being conservative.I just spoke to Apple Support and was told that the Sept 30 date that's on Apple website is the accurate one. I'm not sure if it was just an uninformed customer support or they'd rather underestimate and overdeliver. Either way it made me a little sad
(I'm leaving for a trip on Sept 28th, coming back on Oct 5th so I'm extra frustrated by this experience)
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I agree. No one is going to call Apple customer service back if their phones arrive before 9/30. But many people will call if their phones have not arrived by 9/30.
FWIW I did submit my feedback to Apple Feedback. It might not mean much to them, but I felt better venting my frustrations on how pre-order doesn't make sense if you get it week(s) after everyone else who got it in the store (they're available in my local store but I'm on iUP).
Yeah I went and voiced myself rather vocally to the online representative. I said exactly the same thing. It doesn't make you feel like a very valued customer when you pre-ordered the phone and don't even get it till 2-3 weeks post launch. I could have walked into my local store and had one already 🤬
My case arrived Friday. My trade in box arrived today. This is all backwards! 😂
I’m expecting the phone on Monday and then I’ll have to decide if I want to keep it. The green is not looking good. Shoulda got silver again. Sigh.
I’m expecting the phone on Monday and then I’ll have to decide if I want to keep it. The green is not looking good. Shoulda got silver again. Sigh.
I disagree I like the green by far the best. First time I actually bought a clear case to show off the color actually