Apple Preparing Fix for Glitch Causing Lightning EarPods Remote to Stop Working

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Sep 19, 2016.

  1. MacRumors macrumors bot

    MacRumors

    Joined:
    Apr 12, 2001
    #1
    [​IMG]


    Apple is working on a fix for an issue that can cause the new Lightning EarPods designed for the iPhone 7 and iPhone 7 Plus to stop working properly, the company said in a statement given to Business Insider.

    When using the EarPods, there's an occasional bug that can cause the remote portion of the accessory to become unresponsive. While audio will continue to play, the remote does not work, so there's no way to control the volume, access Siri, or answer a phone call.

    [​IMG]
    Apple plans to issue a fix in an upcoming software update, but there's no word on when it might be released. Business Insider is not sure if third-party Lightning-based headphones are affected, but there have been reports of similar bugs with the Lightning adapter. Some headphones, such as Beats headphones with a 3.5mm connector, appear to have a non-functional remote when plugged into an iPhone with the Lightning adapter.

    Because the iPhone 7 and iPhone 7 Plus do not have a headphone jack, Apple shipped the devices with a set of EarPods that feature a Lightning connector instead of a 3.5mm headphone jack. The EarPods plug into the Lightning port, making it more difficult to charge and listen to music at the same time. Apple has also included a 3.5mm to Lightning adapter for customers who want to use their own headphones.

    Article Link: Apple Preparing Fix for Glitch Causing Lightning EarPods Remote to Stop Working
     
  2. WiiDSmoker macrumors 65816

    WiiDSmoker

    Joined:
    Sep 15, 2009
    Location:
    Hermitage, TN
    #2
    My 3.55mm headphones work just fine on my 6S. Shouldn't have changed it to a proprietary port.
     
  3. moeafg macrumors member

    Joined:
    Mar 31, 2014
    Location:
    Birmingham
    #3
    Whoever is doing software testing at Apple is pretty rubbish. Tim Cook if you are reading this, hire me and I will teach you the ways of the software test.
     
  4. Totti macrumors member

    Joined:
    Nov 4, 2008
    Location:
    Melbourne, AU
  5. JoEw macrumors 65816

    JoEw

    Joined:
    Nov 29, 2009
    #5
    As much as I support the elimination of the headphone jack, I find it amazing Apple's QA managed to drop the ball on this.
     
  6. developer13245 macrumors 6502

    developer13245

    Joined:
    Nov 15, 2012
    #6
    Apple is in total software fail mode at this point.. but of course they are because Apple is a hardware company.
     
  7. greytmom macrumors 68040

    greytmom

    Joined:
    Jun 23, 2010
    #8
    Happens on my Klipsch from time to time. Usually if I unplug and replug once or twice, it kicks back in.
     
  8. penajmz macrumors 68030

    penajmz

    Joined:
    Sep 11, 2008
    Location:
    New York City
    #9
    Get over it or don't get an iPhone 7.
     
  9. 920R macrumors newbie

    920R

    Joined:
    Aug 11, 2009
    Location:
    Boston
    #10
    Another example of Apple fixing something that's not broken and, in the process, breaking it.
     
  10. shaunp macrumors 65816

    Joined:
    Nov 5, 2010
    #11
    You could work for Apple's marketing department with that attitude! Customers hate it when something useful is courageously removed in the name of 'progress'.
     
  11. MrGimper macrumors 601

    MrGimper

    Joined:
    Sep 22, 2012
    Location:
    Andover, UK
  12. Zirel Suspended

    Zirel

    Joined:
    Jul 24, 2015
    #13
    Exactly the response I expected.

    Right on the first post!
     
  13. jwdsail macrumors 6502

    Joined:
    Mar 3, 2004
    #14
    But .. I thought digital was... better?

    Sometimes, an old standard continues to be used, not just because of inertia, or lack of "courage" (barf) but because it really is the best solution for the task at hand.

    Not often, but it does indeed happen, from time to time...


    apple.com/feedback
     
  14. Aluminum213 macrumors 68040

    Aluminum213

    Joined:
    Mar 16, 2012
  15. Zirel Suspended

    Zirel

    Joined:
    Jul 24, 2015
    #16
    Better be that than a advertising company (Google), or an expensive explosives company (Samsung)
     
  16. zhenya macrumors 603

    zhenya

    Joined:
    Jan 6, 2005
    #17
    Welcome to the age of firmware updates for your headphones. Get ready for 'this device is not authorized' warnings as your perfectly functional headphones are made obsolete.
     
  17. simon lefisch macrumors 6502a

    simon lefisch

    Joined:
    Sep 29, 2014
    #18
    literally LOL'd in the office when I read this and everyone looked at me all weird.
     
  18. 555gallardo macrumors regular

    555gallardo

    Joined:
    Jan 16, 2016
    Location:
    Slovakia
    #19
    Remember how the 3.5mm jack used to "just work"?
     
  19. Gregintosh macrumors 68000

    Joined:
    Jan 29, 2008
    Location:
    Chicago
    #20
    The remote stops working on my 6S Plus sometimes. I always thought it was my Bose headphones acting up but maybe it's the same bug. The remote works 90% of the time but the other 10% the volume or on off controls don't work and music keeps playing even if I unplug the headphones.
     
  20. JesterJJZ macrumors 68020

    JesterJJZ

    Joined:
    Jul 21, 2004
    #21
    The 3.5mm jack will be around for another 100 years...

    So far the removal of the jack has been nothing but a pain in the ass all around.
     
  21. mr.steevo macrumors 65816

    mr.steevo

    Joined:
    Jul 21, 2004
    #22
    I had to take my 6S just last week because it was doing this exact thing. Was getting sound but no controls.

    Amazing what pocket lint does to a 3.5mm port.
     
  22. Porco macrumors 68030

    Porco

    Joined:
    Mar 28, 2005
    #23
    A shorter title could have been: 'Lightning Strikes'.
     
  23. KeepCalmPeople macrumors 65816

    KeepCalmPeople

    Joined:
    Sep 5, 2012
    Location:
    San Francisco Bay Area, California
    #24
    Perhaps it would have been better if Apple had designed a 1/16" micro headphone jack rather than this.
     
  24. Kissaragi macrumors 68020

    Joined:
    Nov 16, 2006
    #25
    Someone is a realist that has more important things in life to worry about.
     

Share This Page