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Most of the "reviews" weren't even reviews of the products. It was just a lot of random venting by random users. Glad they're gone. The only useful customer reviews I've ever seen online are at B&H Photo's site.
 
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Don’t blame them for this move. As almost everyone else has already mentioned, the “reviews” on their store site were awful. Completely unreliable. I hope they do a “Verified Purchase” like Amazon does.

No problem with that. But why do a knee jerk move out of nowhere and pull all reviews out without informing the public first about why they did that or if they’re planning to replace with a “verified purchase” system.
 
A shady move from Apple! Even though AirPods are fantastic, for example, they had a rating of under 4 of 5. I feel that a lot of products were bashed by reviews, but Apple should keep reviews public. Constructive criticism helps to improve future products overall.
It’s not constructive criticism if it’s done by biased bashers. Metacritic has similar bashings.
Nothing about product bashing is constructive.
 
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next, little timmy is going to by off macrumors and shut it down because a lot of the comments here hurt his feelings
 
So aren't you smart enough, after reading such a review, to determine that maybe this is one particular review you shouldn't allow to sway your decision on whether or not to buy the product?

Of course, but just as most people only read headlines, most only look at the products' average rating. When there are hundreds of ridiculous 1-star reviews, it ends up giving products subpar scores. That's all most people see.
 
They removed reviews and ratings for macOS and Xcode a few years ago. That was the end for me. I've seen those have returned (along with rumors of software quality improvement efforts).

But these types of things are very bad signs of rotting fish (from the head)

No they didn't. Xcode ratings and macOS are all visible on the AppStore. Try again.
 
It is to stop negative reviews and comments of its products, its that simple.
Some are saying that's it stop fake reviews. Well, Apple encourages fake reviews by giving out its product to many youtubers who are afraid to criticise the product lest they never get free products or stop getting invited by Apple.
 
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Google never had reviews of their products. They also aren't one of Apple's biggest competitors - at least not in product categories. None of their products rate top 10 in market share... 'cept maybe smartspeakers. Samsung still has reviews of their products on their website. https://www.samsung.com/us/mobile/phones/galaxy-s/
Even if you were 100% right about Google and Samsung, what would that have to do with Apple's actions? Absolutely nothing. No need to make up stuff to justify Apple removing reviews when none of us have any idea why they did what they did. The reasons will be revealed soon enough.

Absolutely correct about Samsung and available reviews..didn’t see them my first run through.

But it would be relevant to Apples action as it would indicate it’s not an atypical practice in the industry. As it stands, you are correct in that only Google follows similar practices on their online store. And even though they don’t have high market share, they are definitely perceived as one of Apples prominent competitors. When Apple or Google make references to their competitors in each’s respective product keynotes, who do they reference?

Regardless, I don’t see this as newsworthy content because as I mentioned, online user reviews anywhere are next to useless—far too easy to manipulate by those with agendas.
 
Seems like a sad trend online - removing comment sections and review sections. It sucks!
 
Most of the "reviews" weren't even reviews of the products. It was just a lot of random venting by random users. Glad they're gone. The only useful customer reviews I've ever seen online are at B&H Photo's site.

Outstanding post out of nine pages. And you’re right, they weren’t reviews, they were complaining about non-related topics apart from the product itself. Plus, there’s plenty of other venues to find/research Apple product reviews. Good move by Apple, but I strongly support it.
 
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To be fair, I've gotten replacement tips and other stuff from the Apple Store no problem.
 
Wish they had kept them. Were useful to me.

Of course you have to filter through many reviews from idiots to find the useful ones. Same on Amazon, Best Buy, and all others. Including ones with verified purchases. Plenty of idiots also make purchases.
 
Outstanding post out of nine pages. And you’re right, they weren’t reviews, they were complaining about non-related topics apart from the product itself. Plus, there’s plenty of other venues to find/research Apple product reviews. Good movie by Apple, but I strongly support it.
What exactly are you strongly supporting? None of us have any idea what Apple's ultimate goal is with this removal. We don't know if it's temporary or permanent. If they bring the reviews back, would you also strongly support that?
 
I wonder what problem that addresses; if they do not return, that would indicate a course change but perhaps they're onto something? Then again I was always partial to level setting reviews across sites, are they venturing for their own ecosystem? In the absence of information we're left with imagination.
 
You can do that with Amazon, but not so much with products that are available for purchase in all kinds of places besides the Apple Store website. If I walk into a Best Buy and pick up an iPad, is that going to show up as "verified" somehow? How about an Apple lightning to headphone adapter I pick up at an airport?
Maybe have the buyer enter a serial number as proof of purchase?
 
Most of the "reviews" weren't even reviews of the products. It was just a lot of random venting by random users. Glad they're gone. The only useful customer reviews I've ever seen online are at B&H Photo's site.
Fake reviews (or reviews from people who don’t own the product) are worse than no reviews. My guess is Apple will implement something where only verified purchasers can leave a review.
 
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Apple good or Apple bad? I don't know. But I do know reviews were being gamed…
There are well-known methods to limit the fringe reviews, positive and negative. Apple took the easy road and axed everything. Another incremental step in their transformation to a services company that also sells some consumer devices to well-heeled fans.
 
In fairness, the reviews on Apple’s site/store were mostly by very whiny unrealistic people, and many seemed like paid shills to drop negative ratings.

Typical review there was like, ”iPad Air 2019, 1 star, I *still* only get 10 hours of battery life. PATHETIC. C’mon Apple, it’s 2019, I expect 36 hours of battery life, minimum. Also did not come bundled with Beats headphones.”
 
I have never had an Apple cable fail on me in 10 years.Most of the failures are down to the users mis handling them.
only time I had the covering of my mac cables start fraying is when I took them outside. One cable I had for 5 years.... took it outside twice, and it started to dissolve/fray within a month. I believe it's Apple's bio-friendly policy. They get all these "green" awards and commendations. Yay for them. Sad for us.
 
Absolutely correct about Samsung and available reviews..didn’t see them my first run through.

But it would be relevant to Apples action as it would indicate it’s not an atypical practice in the industry.
That's not true. To reverse course and stop displaying reviews that you've displayed for years -with no explanation- is the very definition of atypical. To remove any evidence that you've ever had reviews... yep, atypical. What other competitor has done anything similar that would make Apple's actions typical?

As it stands, you are correct in that only Google follows similar practices on their online store. And even though they don’t have high market share, they are definitely perceived as one of Apples prominent competitors. When Apple or Google make references to their competitors in each’s respective product keynotes, who do they reference?
Still not relevant. Google didn't stop displaying reviews. They never displayed them at all. Apple's actions are unique and as yet, unexplained. As I said, we don't know what it means. We do know you can't tie it to anything their competitors are doing/did because afaik none of them have ever done it... whatever it turns out to be. Apple's actions are a singular event in their industry.
 
That's not true. To reverse course and stop displaying reviews that you've displayed for years -with no explanation- is the very definition of atypical. To remove any evidence that you've ever had reviews... yep, atypical. What other competitor has done anything similar that would make Apple's actions typical?


Still not relevant. Google didn't stop displaying reviews. They never displayed them at all. Apple's actions are unique and as yet, unexplained. As I said, we don't know what it means. We do know you can't tie it to anything their competitors are doing/did because afaik none of them have ever done it... whatever it turns out to be. Apple's actions are a singular event in their industry.

Google never displaying them is not irrelevant—end result is exactly the same. Because Google decided to never actually offer the opportunity to even leave a review gives them a pass? They’re following an ‘atypical path’ as you put it, as well.

Whatever the reason, I’ll reiterate, it’s next to meaningless. This wouldn’t even get a media mention if it was another OEM but because it’s Apple, it’s worth a headline.
 
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