Don’t blame them for this move. As almost everyone else has already mentioned, the “reviews” on their store site were awful. Completely unreliable. I hope they do a “Verified Purchase” like Amazon does.
It’s not constructive criticism if it’s done by biased bashers. Metacritic has similar bashings.A shady move from Apple! Even though AirPods are fantastic, for example, they had a rating of under 4 of 5. I feel that a lot of products were bashed by reviews, but Apple should keep reviews public. Constructive criticism helps to improve future products overall.
So aren't you smart enough, after reading such a review, to determine that maybe this is one particular review you shouldn't allow to sway your decision on whether or not to buy the product?
You never had a lighting cable fray to all Hell despite normal use?I have never had an Apple cable fail on me in 10 years.Most of the failures are down to the users mis handling them.
They removed reviews and ratings for macOS and Xcode a few years ago. That was the end for me. I've seen those have returned (along with rumors of software quality improvement efforts).
But these types of things are very bad signs of rotting fish (from the head)
Google never had reviews of their products. They also aren't one of Apple's biggest competitors - at least not in product categories. None of their products rate top 10 in market share... 'cept maybe smartspeakers. Samsung still has reviews of their products on their website. https://www.samsung.com/us/mobile/phones/galaxy-s/
Even if you were 100% right about Google and Samsung, what would that have to do with Apple's actions? Absolutely nothing. No need to make up stuff to justify Apple removing reviews when none of us have any idea why they did what they did. The reasons will be revealed soon enough.
Most of the "reviews" weren't even reviews of the products. It was just a lot of random venting by random users. Glad they're gone. The only useful customer reviews I've ever seen online are at B&H Photo's site.
Seems like a sad trend online - removing comment sections and review sections. It sucks!
What exactly are you strongly supporting? None of us have any idea what Apple's ultimate goal is with this removal. We don't know if it's temporary or permanent. If they bring the reviews back, would you also strongly support that?Outstanding post out of nine pages. And you’re right, they weren’t reviews, they were complaining about non-related topics apart from the product itself. Plus, there’s plenty of other venues to find/research Apple product reviews. Good movie by Apple, but I strongly support it.
Maybe have the buyer enter a serial number as proof of purchase?You can do that with Amazon, but not so much with products that are available for purchase in all kinds of places besides the Apple Store website. If I walk into a Best Buy and pick up an iPad, is that going to show up as "verified" somehow? How about an Apple lightning to headphone adapter I pick up at an airport?
He works for them. Makes sense he'd start adopting their "best practices".Cook's Apple striving to become more like China!
Fake reviews (or reviews from people who don’t own the product) are worse than no reviews. My guess is Apple will implement something where only verified purchasers can leave a review.Most of the "reviews" weren't even reviews of the products. It was just a lot of random venting by random users. Glad they're gone. The only useful customer reviews I've ever seen online are at B&H Photo's site.
There are well-known methods to limit the fringe reviews, positive and negative. Apple took the easy road and axed everything. Another incremental step in their transformation to a services company that also sells some consumer devices to well-heeled fans.Apple good or Apple bad? I don't know. But I do know reviews were being gamed…
only time I had the covering of my mac cables start fraying is when I took them outside. One cable I had for 5 years.... took it outside twice, and it started to dissolve/fray within a month. I believe it's Apple's bio-friendly policy. They get all these "green" awards and commendations. Yay for them. Sad for us.I have never had an Apple cable fail on me in 10 years.Most of the failures are down to the users mis handling them.
That's not true. To reverse course and stop displaying reviews that you've displayed for years -with no explanation- is the very definition of atypical. To remove any evidence that you've ever had reviews... yep, atypical. What other competitor has done anything similar that would make Apple's actions typical?Absolutely correct about Samsung and available reviews..didn’t see them my first run through.
But it would be relevant to Apples action as it would indicate it’s not an atypical practice in the industry.
Still not relevant. Google didn't stop displaying reviews. They never displayed them at all. Apple's actions are unique and as yet, unexplained. As I said, we don't know what it means. We do know you can't tie it to anything their competitors are doing/did because afaik none of them have ever done it... whatever it turns out to be. Apple's actions are a singular event in their industry.As it stands, you are correct in that only Google follows similar practices on their online store. And even though they don’t have high market share, they are definitely perceived as one of Apples prominent competitors. When Apple or Google make references to their competitors in each’s respective product keynotes, who do they reference?
That's not true. To reverse course and stop displaying reviews that you've displayed for years -with no explanation- is the very definition of atypical. To remove any evidence that you've ever had reviews... yep, atypical. What other competitor has done anything similar that would make Apple's actions typical?
Still not relevant. Google didn't stop displaying reviews. They never displayed them at all. Apple's actions are unique and as yet, unexplained. As I said, we don't know what it means. We do know you can't tie it to anything their competitors are doing/did because afaik none of them have ever done it... whatever it turns out to be. Apple's actions are a singular event in their industry.