Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Macromullet and TitoC nailed it. It is NOT THE FAULT OF A CONSUMER for trying to download new software/applications on the day they are told they can do so by the maker. Someone else said that this was "A launch worthy of microsoft." Yes, I might agree although Im sure once all the 2.0 goodness starts working, father Steve would of healed all our wounds. :)

But yes, if Apple says you can download it and MAKES IT AVAILABLE, then it should run smooth. If this was going to be an issue, they should of released the software last week so all the 1st gen people would of had it and the pipes wouldn't all be clogged up.

Not only do they make it available, but they HYPE IT UP to the point where they convince you that you must upgrade to 2.0! On July 11th! Here it comes, iPhone 2.0! July 11th! July 11th! iPhone 2.0/3G!, etc.

I have no sympathy for any company who stokes the hype fires for months and then when the launch day hits and everything fails they claim something like "unexpected demand"!. Unexpected demand? They just spent months hyping this product for release on a specific date.... they created the demand and they should have been ready for it! What pisses me off even more are the battered wife fanboys who then go on to defend the company despite the fact that they totally dropped the ball. Companies are made up of humans and humans make mistakes, Apple included. I don't expect them to be perfect, but when they do make mistakes this huge they should be called out on them.
 
Finally

2 hrs later, I've finally got past the error. I think there is a bit of chance here so good luck. Now, if I can just get to Monkey ball.....
 
I have the new firmware installed and running - however, when I try to select my iPhone in iTunes (to try to figure out how to install the Apps I had pre-downloaded yesterday - because I can't seem to find any information about this in iTunes or iPhone Help), it is STILL trying to access the iTunes Store, and - of course, it's slammed and won't connect.

I don't recall the old version needing to be online or to access the Store in order to change preferences or manage the device in iTunes.

I mean - it's fully updated and sync-ed - why would it be trying to access the store again after the update?
 
Works for me

I haven't read all the posts this morning (actual work to do! ;)), so I'm sorry if this is a duplicate: I downloaded the 2.0 firmware 1st thing this a.m., (Minnesota time) and it all went well until the "can't access iTunes store" thing started happening. After a while, I gave up, ejected the iPhone and took it to work. Everything's working just fine, except the apps I downloaded last night didn't sync. Since they were free apps anyway, I simply downloaded them directly from the APP Store to the phone, via good 'ol Edge (pretty decent speed, too!). A little bit of a workaround, yes, but fine until Apple gets the iTunes thing straightened out :D:):)
 
My iPhone finally activated but it's still trying to access the itunes store. I can't sync anything I just have a working iphone. At least I can get calls for now.
 
This is absolutely RIDICULOUS that I can't use my iPhone (and my only phone) today due to not being able to connect to freaking iTunes during a firmware update. Are they kidding?! :mad::mad::mad:

My cell phone shouldn't be at the mercy of Apple's poor planning.
 
I wish the warning not to upgrade was on the front page before I updated my phone with software I can't use because of activation.

Silly question, but couldn't apple save some sort of activation token in iTunes for phones that have already been activated to avoid this mess?
 
You know what? It so isn't.

I'm guessing that most people that end up buying an iPhone aren't even aware that there is a new version coming out today and any drama and hoo-haa'ing will be a negligibly small bunch of nerds (like us) bleeting about it on teh interwebz.

Any publicity that trickles down to the general population will be good publicity because it will raise awareness of the product and be along the lines of 'it is SUCH hot tech that teh interwebz exploded on launch day!!' variety.

Oh and anyone that expected a smooth launch is kerayzeee. I was on-call last night and absolutely needed a 100% functional phone. You think I went anywhere near that firmware?

If everything is still broken on Monday then yeah, they will get some bad press about it that will probably end up raising sales even more.

P.S. I queued from 7am till 1pm when I eventually walked out of a store with an iPhone 3G, thanks to O2's dreadful launch. What will most people see? Probably just pictures of queues of people excitedly awaiting new tech.

i'm curious if you have even know what public relations is. This has already been a nightmare and even AP has reported "bad news for apple". I don't know of anyone who would say that is good press. Will it generate awareness, sure, but no one wants to go near a device that they have to wait 5 hours to have activated. It turned me off when the first one was released.
 
My buddy just called from the apple store in Louisville, apparently an apple representative just came out and informed them (they are next in line) that it could be up to 5 more hours before they get in to get their iPhones! :)
 
Murphy always shows up at these types of gigs...

Again - read what i wrote (and quit calling me names! I am NOT a 'fangirl')

It is STUPID to do ANYTHING ON THE FIRST DAY OF A SIGNIFICANT RELEASE if you REQUIRE 100% usage of that device. The smart thing to do is WAIT.

You can argue all you want, but if you needed your phone today, you should have waited PERIOD END OF DISCUSSION.


It isn't just Apple - it is true of any new software, new product, new gaming device etc.

There is the way it SHOULD BE, and then there is the way that IT IS.

I've got all the stuff downloaded and ready to go, but after being a tech-head FOREVER and having the grill marks to show for it, my common sense has me WAITING.
 
OMG! It is done! It works! Excuse me while I do my victory dance.

There is hope. Hang in there everyone, it looks like they are fixing the problem.
 
Great start for a launch into the corporate world!

I'll just add to this, that this is a really GREAT start (read the sarcasm) into the corporate world which apple is trying to enter, compete with MSFT and RIM on corporate users. This group puts more weight on dependability, reliability, scaleability and support than does a consumer. Often paying for it, but at a minimum expecting it.

Having a companies phones fail like this, would be hugely deleterious.

Granted, no IT shop in the world would run an update on day one, but still. Just think if there were phones on the docks, which were set to auto update (if there WAS an auto update) They'd be just as messed up as we are now.
 
Downloaded 2.0 at 7:30 AM PST and have had zero luck getting my paperweight er iphone to update. I am a loyal fanboy and all that but this is really getting silly. Between mobileme and this......
 
OMG! It is done! It works! Excuse while I do my victory dance.

There is hope. Hang in there everyone, it looks like they are fixing the problem.

But, it doesn't look like there is any hope for any iPod touch people. I haven't seen anyone who has an iPod touch do a victory dance... lol :(
 
I can't honestly believe my iTunes is STILL one minute telling me 2.0 is out, then the next saying my firmware (1.1.4) is out of date. What the hell is going on???
 
Bs

Downloaded the 2.0 earlier this morning and now my phone is in emergency service mode with no service signal...and I can't get it to connect to itunes........ :mad:
 
updated, all worked perfectly and loving the apps/games!

Making up for me not being able to upgrade to 3G. Although now i wonder why i need a 3G ... silver case still beats plastic version.....
 
My Iphone Bricked after trying the update and now it's downloading 1.1.4??? when i try to restore
 
to those of you who "BROKE THROUGH" were your status bars under "accessing itunes" steadily going, or was it a rather quick process. The first handful of times I tried it kept giving me the error message telling me that it was timing out. Now it just keeps lugging on.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.