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Apple Releases Official iPhone 2.0 Firmware
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PR Disaster for Apple, Business As Usual for AT&T
Wow, what a mess! Apple is definitely going to take a great deal of heat (deserved) for this one.
My wife managed to suffer through the process at an AT&T Store this morning (no Apple stores within 75 miles, unfortunately), and as you'd expect, it was a fiasco -- it took them over three hours to distribute and activate *TWENTY* iPhones (she was number 15 in line), and except for the first 3 people, no one was able to actually leave the store with the phone working. In addition, she was not able to pick anything but a basic plan (no text messaging, for example) due to problems with the AT&T computers.
Contrast that to my experience last year with iPhone 1.0's launch -- showed up at the Apple Store in Jacksonville 20 minutes before opening, then it took a total of 20 minutes from the time the store opened till I was walking out with my iPhone. (And I was about the 250th person in line.) I went to dinner, went home, and activated the iPhone in 5 minutes.
Glad I updated my firmware yesterday (thanks, MR!) -- once accomplished, the 2.0 upgrade *ROCKS*, and the App Store will truly turn out to be the Blackberry/Palm/WinMobile/Symbian killer everyone expected.
Good luck to all -- I feel your pain. (At least, my wife does, with her new iPhone sitting there, unusable.)
-- Chris
Wow, what a mess! Apple is definitely going to take a great deal of heat (deserved) for this one.
My wife managed to suffer through the process at an AT&T Store this morning (no Apple stores within 75 miles, unfortunately), and as you'd expect, it was a fiasco -- it took them over three hours to distribute and activate *TWENTY* iPhones (she was number 15 in line), and except for the first 3 people, no one was able to actually leave the store with the phone working. In addition, she was not able to pick anything but a basic plan (no text messaging, for example) due to problems with the AT&T computers.
Contrast that to my experience last year with iPhone 1.0's launch -- showed up at the Apple Store in Jacksonville 20 minutes before opening, then it took a total of 20 minutes from the time the store opened till I was walking out with my iPhone. (And I was about the 250th person in line.) I went to dinner, went home, and activated the iPhone in 5 minutes.
Glad I updated my firmware yesterday (thanks, MR!) -- once accomplished, the 2.0 upgrade *ROCKS*, and the App Store will truly turn out to be the Blackberry/Palm/WinMobile/Symbian killer everyone expected.
Good luck to all -- I feel your pain. (At least, my wife does, with her new iPhone sitting there, unusable.)
-- Chris
Go to settings - where your regular settings are
you can set it to sign you out once you exit the app.
Anyone have a means of just activating the phone without syncing the contacts? I just want to be able to make outgoing calls and receive them.
Good, we come from similar backgrounds, and we both agree that this is every companies dream, but could we also agree that the AP's story that was published about the problems
is having is "bad press". The demand has caused servers to be delayed, and crashes to occur, I'd say then it has become a problem with the product.haha thats funny. the only problem with that is none of us will be doing any talking anytime soon.
Lol now after the 1.1.4 restore failed I replugged in the phone and hit restore and it started to download 2.0 Lets see what happens now....................................
ABANDON SHIP! ABANDON SHIP!
"Oh dear God, they've gotten another one!"
has anyone who put 2.0 on yesterday, downloaded apps. installed them. then restore today, and had those apps work without a problem? As in, am i going to have to repurchase monkyball?
PS. still waiting 4 hrs and counting......I'm installed just can't get my backup and all my apps on. Why would I need to access itunes to get my contact info that is on my computer. This is a huge oversight, and someone needs to answer why this happened, again.
PS. still waiting 4 hrs and counting......I'm installed just can't get my backup and all my apps on. Why would I need to access itunes to get my contact info that is on my computer. This is a huge oversight, and someone needs to answer why this happened, again.
I went to the AT&T store got my new iPhone, waited 40 mins in the store for the activation just for them to tell me that i need to activate it at home. Well the process got far enough to turn my other sim card off, so now i have 2 nonworking iPhone sitting in front of me, and nothing to use to call anyone about it.
Cant abandon ship because i already sunk. My phone was already bricked from 2.0 and 1.4 failed to restore as well. I'm stuck.
One of the lead stories on CNN now:
http://www.cnn.com/2008/TECH/ptech/07/11/iphone.sales.ap/index.html
:-/
We aren't 'the public' though. The fact that we're even posting on this message board puts us in a enthusiast minority that likely doesn't even add up to 0.5% of total iPhone sales. 'The public' will probably buy them for Christmas in their droves and will neither know nor care about launch day delays beyond vague images they saw on the news of long queues of people outside shops.
A 'PR disaster' would be 6 months of damning reviews claiming that the phone cuts out regularly during calls, the battery drains too fast after a few months use or that the network coverage is flaky. Not that a bunch of enthusiasts that had to have their tech on day 1 experienced some delays on launch day due to high demand.
what's really annoying me (coming up on 4 hours trying to connect to the store) is that apple haven't even issued a statement on their website to say that they're working on it and how long we might expect to be waiting
I just plugged in my phone and it found the 2.0 software. Currently downloading, hopefully it will work!
Memories
Ahhhh. This reminds me of sitting looking at my bricked phone this time last year. It took until late Sunday before it did anything then so I wouldn't be surprised if this happens again. What eventually surprised me about last year was eventually how few people were effected by the activation problems (according to Apple and AT&T), when to listen to the forums everyone's phone was bricked!
I suspect this problem is more widespread and I like others do not understand why MobileMe wasn't activate last week, 1Gen iPhones weren't updated on Monday and the 3G phone released today, in other words spread it out a little. I don't see why it all had to occur on one day and there are few people in IT who would say that it could be pulled off flawlessly.
Regardless, I'm going to wait until later today and if it still isn't sorted out I'm going to use the update that was available yesterday (I downloaded it but waited to see if there were problems before installing, by the end of the day there was enough concern to put it off until today), and hopefully install the applications I downloaded yesterday from the App Store since i figured that might be a disaster today as well.
I'm disappointed in Apple again (I ranted significantly last year when this happened to me), what makes this worse is that I think this was avoidable if Apple had not decided they wanted a big 7/11 launch day splash. Problem now is that they are getting a different kind of PR than they had expected although I think most people knew it was going to be a disaster.
They need to understand that they are not very good at this and try to simplify it a little.
Ahhhh. This reminds me of sitting looking at my bricked phone this time last year. It took until late Sunday before it did anything then so I wouldn't be surprised if this happens again. What eventually surprised me about last year was eventually how few people were effected by the activation problems (according to Apple and AT&T), when to listen to the forums everyone's phone was bricked!
I suspect this problem is more widespread and I like others do not understand why MobileMe wasn't activate last week, 1Gen iPhones weren't updated on Monday and the 3G phone released today, in other words spread it out a little. I don't see why it all had to occur on one day and there are few people in IT who would say that it could be pulled off flawlessly.
Regardless, I'm going to wait until later today and if it still isn't sorted out I'm going to use the update that was available yesterday (I downloaded it but waited to see if there were problems before installing, by the end of the day there was enough concern to put it off until today), and hopefully install the applications I downloaded yesterday from the App Store since i figured that might be a disaster today as well.
I'm disappointed in Apple again (I ranted significantly last year when this happened to me), what makes this worse is that I think this was avoidable if Apple had not decided they wanted a big 7/11 launch day splash. Problem now is that they are getting a different kind of PR than they had expected although I think most people knew it was going to be a disaster.
They need to understand that they are not very good at this and try to simplify it a little.
Well, I've got everything installed. Some apps crashed often. Weatherbug sucks terribly.
iTunes keeps doing stupid things as well. I have no idea what it's doing now, but it's doing something.
Band rocks my socks off.
iTunes is just FUBAR at the moment it seems.
iTunes keeps doing stupid things as well. I have no idea what it's doing now, but it's doing something.
Band rocks my socks off.
iTunes is just FUBAR at the moment it seems.
I have read that too. I stumbled across that trying to see if anyone posted a link to the "new" 2.0 software
what's really annoying me (coming up on 4 hours trying to connect to the store) is that apple haven't even issued a statement on their website to say that they're working on it and how long we might expect to be waiting
Of course they haven't! They have to build up the hype before the release of any statement.
iPhone 2.0 in Brazil
Okay, so I have an iPhone that I got from America and unlocked it to work. But now that the iPhone is pretty much in Brazil (and 2.0 seems to be out), do I need to keep it in this unlocked state?
I mean, could I restore it to factory conditions and simply upgrade to 2.0? I'm guessing no since even if it was restored, it never just let users pop in a sim card, and I also know that my carrier (Claro) has to do the unlocking
Okay, so I have an iPhone that I got from America and unlocked it to work. But now that the iPhone is pretty much in Brazil (and 2.0 seems to be out), do I need to keep it in this unlocked state?
I mean, could I restore it to factory conditions and simply upgrade to 2.0? I'm guessing no since even if it was restored, it never just let users pop in a sim card, and I also know that my carrier (Claro) has to do the unlocking