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Apple Releases Official iPhone 2.0 Firmware

I am one of the people who downloaded the 2.0 software yesterday and i restored with the official software update a few hours ago. The update went fine, but of course, like many of you, i cannot get into the iTunes store. So now im stuck with a iPhone that has the connect to iTunes image on the screen. I hope we dont have a brick for long...

Im more upset about me possibly loosing the apps i already paid for.
 
Oh for anyone trying to call applecare to get a free shuffle like someone suggested, they are not taking any calls either. I guess there bandwidth is slow too. :D
 
Restoring iPhone Music and Videos...

Finally after random attempts since 9am EST this morning my iPhone said activated and a few texts have come through while it is syncing and saying "restoring iPhone Music and Videos" that message has too been taking forever but I am afraid to touch anything until I get my phone back.

Hindsight is 20/20 but I should have waited for the rush to 2.0 before I drove off the cliff. Missed a work conference call this morning in all my impatience to get my phone working. Shoulda thought two seconds before I said UPDATE PLEASE.

:)
 
i installed the 2.0 firmware!....but now i cant sync my iphone :confused: .....i get this "we could not completete your itunes store request. the network connection has times out. make sure all your network sttings are correct and your network is active. the try again.":eek:

its been more than two hours now...
 
3hrs 18min waiting - breakthrough (finally)

Started at 9am ECT
9:03 am download complete
9:11 restore started. Went for a coffee break
9:33am "accessing ITunes Store"
10:15am the "-9***" Error msgs began - Tried all suggestions in this thread
11:15am the "Error-4" msgs began. Kept doing the click music/click phone thing
12:18pm Break through. Had a brief glimpse of the new home screen.
12:22pm Phone is syncing (restoring music and videos)
12:45pm Sync is finished, but the iphone is trying to access the store again and returning another "Error -4" msg.

When I disconnect, the phone is fully functional.

Total time: 3 hrs 53 min

Time for lunch!!
 
Dayron14 said:
i installed the 2.0 firmware!....but now i cant sync my iphone :confused: .....i get this "we could not completete your itunes store request. the network connection has times out. make sure all your network sttings are correct and your network is active. the try again.":eek:

its been more than two hours now...
Click to expand...

join the club
 
bananas1980 said:
up the hype?! more like up the anger and disillusionment of people being phoneless for hours!!
Click to expand...

Apple never releases anything without hype, so I'd assume a statement and apology would be the same :p

Frankly, this is ridiculous and surely foreseeable in that they have created a bottleneck with this stupid activation procedure and a noose for their own necks it seems!
 
Dayron14 said:
i installed the 2.0 firmware!....but now i cant sync my iphone :confused: .....i get this "we could not completete your itunes store request. the network connection has times out. make sure all your network sttings are correct and your network is active. the try again.":eek:

its been more than two hours now...
Click to expand...


everyone is having that problem
 
CJK said:
One of the lead stories on CNN now:

http://www.cnn.com/2008/TECH/ptech/07/11/iphone.sales.ap/index.html

:-/
Click to expand...

Typical Apple bashing in a way.

The tag line could have read: "Demand for iPhone Greatly Exceeds Expectations, Causing Activation Headaches"

The way they did worded it, it implies that there is a failure of the iPhone 3G itself in some way unless you know what is really happening. More M$ support, less Apple success is what many of the "news" networks are all about.
 
For All You Who Installed Yesterday

HELLO,

I installed the leaked version yesterday here is what i did.

I opened itunes, it recognized my iphone, i hit restore.

The phone did its thing, but when the iphone restarted and itunes recognized it I got the error messge, itunes store can not be opeend,

so then i just waited a while then i shut down itunes opened it up then I got the loading accessing itunes store at the top then i got another error message -4!

So i just waited then finally I restored my iphone with the old backup.
just be patient
 
not cool apple not cool

i have a dentist apt in 2 hrs and we all know u always have to wait so i was hoping to play super monkey ball while waiting. well i was able to get 2.0 on my phone but now it needs to access the itunes store again to put my apps on my phone and who knows if it will be done by then
 
Don't Go Towards the Light!

macattack5 said:
I just plugged in my phone and it found the 2.0 software. Currently downloading, hopefully it will work!
Click to expand...

...but it's soooooo beauuuuutifulllllll.....

[it's not downloading the software that's the problem. I hold my breath for you...]
 
CJK said:
Wow, what a mess! Apple is definitely going to take a great deal of heat (deserved) for this one.

My wife managed to suffer through the process at an AT&T Store this morning (no Apple stores within 75 miles, unfortunately), and as you'd expect, it was a fiasco -- it took them over three hours to distribute and activate *TWENTY* iPhones (she was number 15 in line), and except for the first 3 people, no one was able to actually leave the store with the phone working. In addition, she was not able to pick anything but a basic plan (no text messaging, for example) due to problems with the AT&T computers.

Contrast that to my experience last year with iPhone 1.0's launch -- showed up at the Apple Store in Jacksonville 20 minutes before opening, then it took a total of 20 minutes from the time the store opened till I was walking out with my iPhone. (And I was about the 250th person in line.) I went to dinner, went home, and activated the iPhone in 5 minutes.

Glad I updated my firmware yesterday (thanks, MR!) -- once accomplished, the 2.0 upgrade *ROCKS*, and the App Store will truly turn out to be the Blackberry/Palm/WinMobile/Symbian killer everyone expected.

Good luck to all -- I feel your pain. (At least, my wife does, with her new iPhone sitting there, unusable.)

-- Chris
Click to expand...


that is more of a problem with apple itunes than AT&T... everyone is having problems activating their phone through itunes which is the way it's activated even at AT&T....many stores are just sending folks home to activate it.....and those that are home are still having issues!
 
For thoese of you who went through the upgrade process this morning and were able to complete the software upgrade but then were unable to access the itunes store AND then were able to access the itunes store... what happens next?
Do you see the phone on the screen and then it says to restore it from backup or what.

I like many others have a phone that is in unactivated status and wonder if we walk away from the process... eject the phone, turn off the computer, then later today try to resume, what will happen?
 
daveporter said:
Typical Apple bashing in a way.

The tag line could have read: "Demand for iPhone Greatly Exceeds Expectations, Causing Activation Headaches"

The way they did worded it, it implies that there is a failure of the iPhone 3G itself in some way unless you know what is really happening. More M$ support, less Apple success is what many of the "news" networks are all about.
Click to expand...

Did you read the same title I did? "Glitch Hampers iPhone launch" -- I'd say this is putting it nicely considering all the problems Apple is facing today.
 
daveporter said:
Typical Apple bashing in a way.

The tag line could have read: "Demand for iPhone Greatly Exceeds Expectations, Causing Activation Headaches"

The way they did worded it, it implies that there is a failure of the iPhone 3G itself in some way unless you know what is really happening. More M$ support, less Apple success is what many of the "news" networks are all about.
Click to expand...

Spare me the Bull***** please. Apple dropped the ball on this one and they deserve to be bashed into the floor. They should of prepared better for this launch. they should of leaned from the last launch.

They could of done a stage release and avoided all this crap. instead they wanted to come out with a big boom and it failed. now the consumer is the one paying the price.
 
confusion.

Ok like all of you guys i have my iBrick sitting here.. and im waiting for the iTunes store to open and all that stuffsss


the thing is if you press the home button on ur phone.. it has that little connect USB to iTunes thing there is a little .. I.. next to it right above the unlock bar.. click on it some code comes up

anyone know what it means?
 
I BROKE THROUGH!!!!

finally after so much patience its done guys!.. well part 1 is i synced and now it wants to connect again? oh snapp


EDIT.. and now im activated.. and it says sync in progress YAY
and i just got an email... YAY
 
eddiejames2 said:
Good, we come from similar backgrounds, and we both agree that this is every companies dream, but could we also agree that the AP's story that was published about the problems :apple: is having is "bad press". The demand has caused servers to be delayed, and crashes to occur, I'd say then it has become a problem with the product.
Click to expand...

I would actually say a problem with acquiring the product, not with the product. I think people realize the problem is created by a worldwide huge demand and is temporary, and doesn't reflect negatively on the product itself. On any other day, the system would work and people would be happy.

The issue really is with Apple knowing by experience, the shear demand for a product like this WILL overwhelm the system. If they made accommodations for a projected load, you can't blame them for it exceeding that projection. I think the real problem here is they should have released the update for existing owners prior to the launch of the 3G to help balance the load. That is the only area Apple deserves "bad press" if they didn't forecast and beef-up the system.
 
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