Accountability
I wonder if Apple and/or AT&T will do anything to compensate the throngs of users who lose phone service for what will end up being "extensive" periods of time? Apple and AT&T need to be held responsible and accountable for this debacle. Apple certainly fuels the upgrade fire to generate interest and sales. Wow, what a surprise, people respond! Attached to that effort is the responsibility to provide service to their customers who make a rather significant financial commitment to the company and product. Clearly, this is a real burden on the customer as well as a PR nightmare for both companies.
It will be interesting to see the spin put forth as a result of this memorable event!
I wonder if Apple and/or AT&T will do anything to compensate the throngs of users who lose phone service for what will end up being "extensive" periods of time? Apple and AT&T need to be held responsible and accountable for this debacle. Apple certainly fuels the upgrade fire to generate interest and sales. Wow, what a surprise, people respond! Attached to that effort is the responsibility to provide service to their customers who make a rather significant financial commitment to the company and product. Clearly, this is a real burden on the customer as well as a PR nightmare for both companies.
It will be interesting to see the spin put forth as a result of this memorable event!