Long time Apple user here (starting with a PowerPC Mac mini, 13 years ago). Purchased countless Apple products since then: laptops, iPhones, iPads, Airports, Apple TVs, you name it, plus tons of accessories (chargers, cables, dongles, etc.).
2018 is the year in which I basically gave up on Apple, unless they drastically change course. I'm still pretty much invested in the ecosystem, so I'm not leaving overnight. Still, here's a few things that happened this year:
1. Back in 2007 I purchased the very first iPhone (which wasn't even offered for sale at my country). Every single year, I upgraded to the new model since then -- that is, until this year. Upgrading to the iPhone X last year was a tough choice financially, but there were enough new features to justify the price. However, the iPhone XS is basically the same phone as the X (faster chip, and what else? I honestly can't remember), and the price is simply astronomical. To be clear, however, it's not the first time the new iPhone isn't that different from last year's iPhone, and yet I still upgraded back then. The issue, to put it simply, is price. If the iPhone XS was still selling at iPhone 7 prices, I would have upgraded without blinking. Because I'm not going to upgrade, this is going to have costs for me: when I upgrade my phone, my wife gets my previous phone, so now she has an iPhone 7 with a pretty worn battery. It's not going to last another full year, so we'll have to pay Apple's astronomical prices for battery replacement. OK, they're a bit cheaper this year, but next year I'll have to replace the battery on my iPhone X, either for my use (if I don't upgrade again) or hers -- and it's back to (slightly less) astronomical prices.
2. My old iPad was an Air 2 so it was getting a little old. Last year I bought an iPad Pro 10.5", which by itself was already getting expensive. Add to that the Smart Keyboard and Pencil, which became an integral part of my workflow -- I can't consider the price of the iPad Pro alone anymore, I have to add the costs of these two accessories. Now Apple releases the iPad Pro 11", which looks like a great product. I might be tempted to upgrade, despite the fact that my iPad upgrade cycle is not yearly (somewhere between each 2-3 years). However, the iPad itself is more expensive, and I wouldn't be able to use the old accessories with the new iPad, so I'd have to buy them again (at raised prices no less). I'm sorry, but there's no way in hell I'm spending over $1100 (plus taxes) on the cheapest 2018 iPad configuration with these accessories. I don't think I'd even consider upgrading even if I could use my old keyboard and pencil with it -- still, I consider this the bare minimum Apple could do to entice me to upgrade in the future: keep accessories compatible for at least one generation, and preferably two.
3. I had a late-2013 15" retina MBP which was feeling quite slow by now. When I bought it, I maxed out the CPU and the RAM, but couldn't afford a 1 TB hard drive at the time, and that proved to be the bottleneck -- for years I've been forced to periodically clean out my hard drive so that I didn't run out of space. I researched what it would take to replace my 500 GB SSD with a 1 TB model, and to avoid going into too much detail, I gave up as it was too expensive to get a reliable, no-compromise model. Now. I was holding out for a 32 GB option since my upgrade cycle is even longer for laptops (4 years at a minimum), and I was sure 16 GB wouldn't cut it for the next 4+ years in my line of work. Unfortunately we no longer have the option to upgrade RAM, so not only I have to buy a laptop that's compatible with 32 GB of RAM, but also I have to buy it outright -- whereas previously I could have bought less RAM and waited for the prices to drop before upgrading. Also, it's funny that computers as old as 2011 could be upgraded to 16 GB of RAM, but it took until 2018 for Apple to make a 32 GB-compatible model. So in the end I had to go with a maxed out model (i9, 32 GB RAM, 1 TB SSD) which cost me upwards of $4000 with AppleCare, which has never been more important given that Apple's QC keeps going downhill -- see e.g. the keyboard issue, for which there are already complaints regarding the upgraded 2018 model. I lost many nights of sleep arguing over whether I could afford to drop over $4000 on a new computer. I eventually went for it, but frankly, this is getting out of hand. Does anyone remember how the MBP increased in price overnight by $300 or $400 due to the addition of the touchbar?
I'm not sure which of these three examples better illustrates how Apple is making every single effort to become a boutique brand, the Rolex or Ferrari of computers/phones/tablets. I'm not saying this is necessarily bad; there are many boutique brands that survive and even do well in their respective fields. There's just one issue to consider, though: people buy computers, and phones and tablets, because of the software, and it's hard to justify writing software for a niche market. Software was a huge problem back when I got into the Apple ecosystem, and although it's very much improved, it's still a problem today in certain cases (I have to run a VM because most software in my line of work is Windows-only). Now, to use a car analogy, if Apple decides to position itself similarly to Porsche rather than Lexus, will developers keep writing software for Apple products if they project that, in a few years from now, the user base will shrink to, say, 1/3 or 1/4 of what it used to be? Market share doesn't plummet instantly because people still own older iPhones, but what's going to happen 5 years from now when iPhone 7 and 8 users, who couldn't afford upgrading after these models came out, really need to get a new phone? If Apple keeps hiking prices, at this point he'll just buy an Android phone.
Funny thing is that my income has increased exponentially ever since my first Mac mini in 2005, and yet it seems, this year especially, that it's never been more painful to buy Apple gear. As such I frankly have no idea if my next laptop is going to be a Mac or not.