Apple Says Over-the-Air iOS 10 Update Issue is Fixed

[waquzy]

Im on a 60 meg connection on wifi, but for some reason the download took forever

Im on a 75MB d/speed Virgin wifi and it took me 40 mins to download

 

[mdelvecchio]

Anyone with a technical background knows that blaming Craig, Tim, or anyone else for these types of issues is a waste of time. This is technology. Sometimes bad things happen. You can try really hard to mitigate them, but it isn't as simple as people make it out to be.

Could Apple be better? Sure. Do we need to call for someone's head every time there's a glitch? No.

thank you. the kids here dont seem to get software.

also, things were an order of magnitude less complex in the earlier days of iOS...of course there are more wonky variables and test cases now.

 

[Moyank24]

My download/install was complete in about 20 minutes. No issues.

 

[ConfusedChris]

Not only a waste of time but stupid, showing a lack of common sense understanding.

Stuff happens that is difficult to test during beta. Like having 50+ million people (I'm making that number up, could be more, or less) trying to simultaneously download the update over the air.

What were they expecting?

 

[Moorepheus]

OK, update

After 4 tries, update finally worked and all my data is there. As someone else said, keep trying, it will probably work.

 

[normwood]

User responsibility for what? Apple released an official update that their phones inoperable, which is not corrected by Apple's "fix" since that only addresses updates made after the fix. What did those users do wrong exactly?

Simple. They didn't wait.

 

[tallazzPilipino]

all is good here...

on to two other iPhones.

right off the bat, I hate that it defaults to the Notifications pane when before I always used to be able to pull down to the Today pane to get to my multiple time zone widget. ugh!

oh! and I hate the Photos album even more now.

 

[Thunderhawks]

It always happens, I've never downloaded anything Apple has done immediately, and I'm pretty glad I haven't.

Not enough people get this. (Either not long time Apple users , or itchy trigger finger for latest of the latest)

In all fairness, thank you to everybody who does upgrade immediately.

BTW: The last few upgrades everything was set back to th eApple defaults and I had to redo all my settings.

Wish they could just import existing settings.

 

[Grassgreen]

They´ve added those awful "profile pic." next to contact now in the message-app.. Like Android has had for ages.. Who´s copying who..

 

[KdParker]

I can't even restore to factory settings... after 50 % of extracting the software I get the message "could not find the device" and a link to an Apple support page that tells me to "update my computer" … lol.

Ideas?

Update your iTunes to the latest version. What OS are you using?

 

[cableguy84]

Servers are getting pounded now. Should ease up by this evening or tommorrow morning.

Luckily the download scraped through, after failing 3 times

Happy with ios10 now its installed, seems pretty solid

 

[TwoFoxers]

Why can't Apple accomplish the following before installing the actual update?:

• Verify downloaded file size against the apple server
• Verify uncorrupted download file
• stop install if any of the above failed

 

[Chupa Chupa]

I love how much Apple downplays serious issues. I'm sure for those "small number of users", having a completely unusable phone for hours is nothing minor. Especially those that weren't able to connect to their computer via iTunes to restore it.

True, but on my flight yestereday at close of the door, the flight attendant announced the usual "computers must be off and stowed for takeoff but phones and tablets could be used in airplane mode EXCEPT for Samsung Note 7. She continued saying that the plane was equipped with USB charging ports by each seat, however Samsung Note 7 phones were not allowed to be connected. Finally, she said, Samsung Note 7 phones must be turned off for the duration of the flight.

That is a true serious issue, not just an hours long inconvenience.

 

[braeburnbliss]

thank you. the kids here dont seem to get software.

also, things were an order of magnitude less complex in the earlier days of iOS...of course there are more wonky variables and test cases now.

I don't think you guys get it....you are talking as if this is some minor glitch in one small app in iOS.

Many devices failed to update over a method that Apple provides and encourages, and required iTunes and time to fix. It's a serious problem, not some "wonky test case".

 

[chiffchaff]

OK, update

After 4 tries, update finally worked and all my data is there. As someone else said, keep trying, it will probably work.

same here. Just have keep trying til the software download works. A little patience will save time in the long run.

 

[BlueMoon63]

thank you. the kids here dont seem to get software.

also, things were an order of magnitude less complex in the earlier days of iOS...of course there are more wonky variables and test cases now.

30 years working in tech as an engineer designing and no matter how well you plan and test and remember the old issues, something new comes up. You can do after action reviews and be 100% certain you have it covered and still something else comes up.

Then, you have everything tested and tripled checked and then something else comes up out of your control...

Do we blame Apple since this happens more than once? Too many variables. I laugh when I see posts saying "same as last year" - makes me want to say - Fool me once, shame on you, fool me twice, shame on me... I had the beta installed so I didn't have the issue, but I would have been in the same boat - minus the continuous whining.

I can hear the execs at Samsung saying "good good... anything to get the spotlight off of us"

 

[BootsWalking]

Simple. They didn't wait.

Wait for what? Apple made the download available. They didn't tell users to wait an hour before downloading.

 

[ftcjeff]

I'm glad they apologized! Whew. I was going to be upset about having a bricked phone (complete with a failing restore to factory settings to 9.5.3), but since they apologized...

 

[now i see it]

Nowadays you've got to own two iPhones. The experimental guinea pig to see if software is safe and the daily driver that never gets anything installed until the Guinea Pig says it's ok.

 

[Phoenixx]

Nothing will change. This is the Cook era, not the Jobs era. At this point, you should assume devices will get bricked on launch day. Just think of it as part of the annual iPhone launch festivities.

I can't speak for others, but for me, the whole point of using Apple products is for this sort of thing NOT to happen. That is the big reason I am willing to pay a higher price. If Apple can't get their act together, then I will simply cease to use their products. It's now getting to the point where updating the software with operating systems like Android and Windows is less problematic than upgrading Apple products.

 

[Patriot24]

Anyone with a business background knows that the person at the top needs to take responsibility for putting the right people in the right places below to bring about success in any endeavor. This is business. There is no room for people who drop the ball repeatedly. You can give them a few chances, but at some point you have to stop, regroup, and find someone who can complete the task to the standard required.

Could Apple find someone who is better equipped to put the right people in the right places? Sure. They had one at one time.

I don't disagree regarding the importance of taking responsibility, but there are also thresholds that dictate when someone needs to be fired, etc. Again, I'd point to Forstall as an example of someone that was taken to task and let go as a result of a major failure.

Who knows, maybe an engineer or two get let go today as a result of the snafu? Does it make anyone feel better if that's the case?

 

[Phoenixx]

I don't try changing a flat tire while I'm driving the vehicle (even if some people do).

There are some things it's safe to do "on the go". I'd say updating your operating system to a major revision isn't one of them.

It used to be perfectly fine to upgrade iOS on the go. That was the whole point of having over the air updates.

 

[KdParker]

Not enough people get this. (Either not long time Apple users , or itchy trigger finger for latest of the latest)

In all fairness, thank you to everybody who does upgrade immediately.

BTW: The last few upgrades everything was set back to th eApple defaults and I had to redo all my settings.

Wish they could just import existing settings.

I have never had that issue with upgrades.

 

[AmirShayan]

In a statement given to BuzzFeed's John Paczkowski, Apple says the issue that was causing iOS 10 updates installed over-the-air to fail on some iPads and iPhones has been resolved, making it safe to resume iOS 10 downloads.Shortly after iOS 10 was released, a number of people who attempted to install iOS 10 using an over-the-air download saw their installation fail, effectively bricking devices until plugged into iTunes for an update or restore. For people who are not near a computer or who do not own one, this is a significant problem.

Users who were already affected by the problem will need to continue on with the restore process using a computer, but new users who attempt to install the update should not run into the problem.

Apple recommends creating a backup before installing any new iOS update, and those worried about having the install fail can instead download the update through iTunes, an installation method that has not been affected.

Article Link: Apple Says Over-the-Air iOS 10 Update Issue is Fixed

[doublepost=1473799438][/doublepost]I downloaded iOS 10. Can i install it or i should delete this and dowbload again???

 

[Phoenixx]

3???? Lol!!!!! That's a lot???? That's extreme minority. Mine works as I type this

There are a lot more people than 3 with iTunes down. I signed out hoping it would fix the problem and am getting errors signing back in. Yet another Apple screw up.