Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
You mean weird as in ... Downloading a newly released iOS update so that it improves the overall UI experience only to find out that it disabled your device ... you mean that kind of weird? What page of the Cult of Apple handbook is that discussed?

It's actually the title!
 
MacRumors reader when Samsung issues a recall for exploding phones:

"Great job, what a good move by a top-tier company. I just love Samsung."

MacRumors readers when Apple has an OTA problem that is fixed in under an hour:

"Apple sucks, Apple's QA has really gone downhill. This wouldn't have happened if Steve was still alive. This NEVER happens to my Android/Windows/Blackberry device. What a joke, I'm done with Apple."

Funny how Apple can't do anything right, even when they acknowledge and fix a problem.

Ha, and in that same breath:

*samsung messes up*

"Samsung sucks! This is why I'll never own an android! When Apple pushes out products or software, it always works. Samsung's stuff is always half baked and just bad"

*apple messes up*

"You can't blame Apple for this" "Mistakes happen" "This issue only happened to a select amount of people and it's being blown out of control" "It's your fault for upgrading so early instead of waiting"
 
Yes, we do. The first step in fixing the problem is setting expectations. If you don't expect better, then you won't get better. Now I understand a techie's view which is, "Please be nice to me, it was the best I could do." But often, that is not good enough. What we don't know is if management stepped in and shipped a faulty product, if management failed to allow proper testing time, or if someone failed to do their testing or development job. But in any case, it was a failure and we should not just let it go un-rewarded, otherwise it will continue to happen over and over again. Which seems to be the case at Apple.

We know very little about the internals at Apple and how these things happen, are perceived, or are dealt with. People love to act based on incomplete information, but that's not how you actually run a company.

If you truly think that the proper expectations about quality haven't been set internally at Apple, go ask Scott Forstall. I'm sure he'd be happy to talk Maps with you.
 
Eddy: We bricked devices two years in a row!
Tim: That's the kind of consistency I like to see! This calls for a party!
GYwsbhf.gif
 
Obviously I did not, otherwise I wouldn't post what I did. Many of the users here have no clue that option was available, your post seemed like just another one of those.

No worries - just very frustrating... Been stuck with this for the last hour and a half with no light at the end of the tunnel yet... Sort of waited for final release and skipped the beta, NOT to get stuck with this
 
This.

...and I'm tired of people "making fun of" those without access to iTunes. Thousands of iPhone and iPad users do not use iTunes and Apple even promotes it that way. ...until something goes wrong, then "plug it into iTunes". Oh, and you better an have adaptor if you have a MacBook with only USB-C.

There is amazing amount of fragmentation now in Apple products. Imagine you buy an iPhone 7 and get a dock. Where are you supposed to plugin your new earpods with lightning connector while the phone is charging? Can I say Steve Jobs would have not allowed this or someone will troll me for it.
 
6S in recovery mode and unable to fix via iTunes, have been trying for the last 2 hours. Sure it will work eventually but not good enough really.
Mine worked after 4 try , make sure you got the latest iTunes and do a restore, every time it fails close iTunes and restart phone
 
This is not the first time this has happened. This is a hugely popular product from a $0.5 T company.

Totally unacceptable. This is a very serious issue. There needs to be process changes, not just "we apologize".


Hey it could be explosively worst.... God forbid something unexpected caused the issue like a malfunctioning hard drive in a server somewhere
 
Ok my iPad Pro 12.9 is working again after iTunes restore.

Not that big a deal for me, since it's not my phone. I woulda been pissed if my phone was down for 1-2 hours.
 
Wow good job Apple. My 6s Plus bricked while I was on campus but fortunately I had an old 5c in my bag to use until later tonight. This sucks.
 
So Apple has the courage to dump a audio jack, but not the courage to ensure their customers; who by-the-way are purchasing an experience, are able to enjoy new software; software that was designed and built in partnership with hardware...

On the flip side, He who wants to be first, cries first...
 
Anyone with a technical background knows that blaming Craig, Tim, or anyone else for these types of issues is a waste of time. This is technology. Sometimes bad things happen. You can try really hard to mitigate them, but it isn't as simple as people make it out to be.

Could Apple be better? Sure. Do we need to call for someone's head every time there's a glitch? No.
Your logical, outside the blame box post has been reported to the matrix authorities. You will be contacted very soon for the reeducation process.
 
Backup phone
Be near a computer

Otherwise don't try to update?

Insert to top list:

Let others be guinea pigs since you don't lose anything delaying the update by a few days for Apple to work out the glitches.

I wonder when in-service system updates trickle down to consumer products that don't require a reboot disrupting service. Juniper was one of the early pioneers of ISSU and they use FreeBSD as a base OS so similar to Apple.
 
Anyone with a technical background knows that blaming Craig, Tim, or anyone else for these types of issues is a waste of time. This is technology. Sometimes bad things happen. You can try really hard to mitigate them, but it isn't as simple as people make it out to be.

Could Apple be better? Sure. Do we need to call for someone's head every time there's a glitch? No.

Not only a waste of time but stupid, showing a lack of common sense understanding.

Stuff happens that is difficult to test during beta. Like having 50+ million people (I'm making that number up, could be more, or less) trying to simultaneously download the update over the air.
 
This is not the first time this has happened. This is a hugely popular product from a $0.5 T company.

Totally unacceptable. This is a very serious issue. There needs to be process changes, not just "we apologize".

Entitled much? It's called you and a bazillion of your impatient friends don't try to do a large update the first hour it's out. Common sense.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.